Avis clients France Trampoline

4.7 /5
21475 avis clients
3/5
July 15, 2016
No assembly guide with the package. The assembly guide I found is not very helpful, not precise at all! And finally a piece of advice: the brackets for fixing the net support tubes should be 3 mm longer.
Réponse de France Trampoline - June 26, 2016
Hello, We apologize for this malfunction. This is not normal and we have not received any other feedback from other customers with such an issue. We will send you the manual by email right now. We also invite you to watch our YouTube videos if it is still necessary and check your installation. Please know that we remain at your disposal if needed. The France Trampoline team.
5/5
July 15, 2016
Nothing to say. Trustworthy site.
5/5
July 14, 2016
No problem: package conforms to the order and delivery very well organized.
5/5
July 14, 2016
Material conforms to my expectations and fast delivery.
5/5
July 14, 2016
Excellent quality and fast delivery: only downside for the installation of the upper frame of the net is very hard.
5/5
July 14, 2016
Very nice trampoline of good quality that meets our expectations. No issues with assembly but it's better to watch the video before starting!
5/5
July 14, 2016
Excellent trampoline, assembly well explained, everything fits well which proves the good quality of the material. You need two people to stretch the fabric with a strong person to pull on the springs. Fast delivery with a call from the carrier to agree on the delivery day.
5/5
July 14, 2016
Excellent. Our agreements were scrupulously respected.
4/5
July 14, 2016
Very good trampoline, I recommend.
5/5
July 14, 2016
Product awaiting my requests, fast shipping and well packaged. Recommended site.
5/5
July 14, 2016
Fast delivery - a very good quality trampoline - I highly recommend this site which gave us complete satisfaction.
5/5
July 14, 2016
Fast and efficient! Bravo
4/5
July 14, 2016
Delivery was taken into account quickly and delivered within 5 days very well. Trampoline not yet assembled, I will see after assembly.
5/5
July 13, 2016
Everything is in accordance with what we wanted. Congratulations for the speed!
5/5
July 13, 2016
Very good product but especially an excellent telephone reception. Very attentive and very competent.
5/5
July 13, 2016
Excellent. Exactly the expected product delivered on time. Assembly ok. Quality product, serious.
4/5
July 13, 2016
The delivery went well. The product seems to be of quality. But disappointment during assembly: there is an error at the beginning of the assembly manual, so we had to redo the work we had done + difficulties with the assembly of the net.
5/5
July 13, 2016
Excellent product. Fast delivery. Good choice.
5/5
July 13, 2016
Very good handling and fast delivery, very good products.
5/5
July 13, 2016
Hello everyone, as I told one of the people I spoke to during the order, it is extremely pleasant to have a human contact on the phone with competent people who (you can hear) have a smile and a real desire to satisfy you and go above and beyond!!!! Moreover, their professionalism 'paid off' since I had left it to my 12-year-old son to count the springs and he had added.....the number was therefore incorrect and the salesperson alerted me by his astonishment and indeed......he was right! I think I will contact you again soon to order something else. Bravo, keep up the human side in this world where we hit our noses on empty screens, inappropriate sites, without reliable contacts. Best regards. ***
5/5
July 13, 2016
Excellent service.
5/5
July 13, 2016
So good
5/5
July 13, 2016
Very clear site. Description It.
4/5
July 12, 2016
After studying trampolines on the French market, we chose the Jump from France Trampoline. The sales services are good and the delivery took place correctly. The trampoline has just been assembled. It meets our expectations. However, the assembly instructions could be much better. It is not necessarily the best solution to simply translate the original instructions into French. The assembly requires tools that should be specified in advance. Additionally, at least two people are needed to assemble it. Moreover, one of the two must necessarily have strength. It is not child's play. Offering assembly at a reasonable price would be a great plus in service.
Réponse de France Trampoline - May 27, 2016
Hello Sir, we thank you for your feedback and are pleased to see that the JUMP'UP trampoline meets your family’s needs. Regarding the assembly, we do indicate on the first page of the manual that two people are needed to assemble it. Indeed, there are many springs and a lot of tension is created with the springs, but this is necessary to have quality bounce, which you now have with one of our trampolines. We remain at your disposal if needed. The France Trampoline team.
5/5
July 12, 2016
Very good advice. Fast delivery and in accordance with the order. The trampoline is excellent.
5/5
July 12, 2016
Very good quality service, contact, order taking, delivery, and quality of received products, nothing to complain about.
5/5
July 12, 2016
The ordered model was temporarily out of stock. To avoid us waiting, France Trampoline offered us the model above at the same price.
5/5
July 12, 2016
Fast and efficient.
5/5
July 12, 2016
Fast and well-organized delivery, the trampoline is easy to assemble. Thank you!
5/5
July 12, 2016
Despite a supply problem, the sales service was very responsive and offered us an exchange with a larger size at the same price, we really appreciated it and are very satisfied with the trampoline.
5/5
July 12, 2016
Very happy with this purchase. Good advice, fast service. Excellent product booster 4.90, the quality is there.
5/5
July 12, 2016
Very good quality trampoline!
5/5
July 11, 2016
Satisfied with the product and the delivery follow-up.
4/5
July 11, 2016
THE ORDER DELIVERED ON TIME, EVERYONE IS LISTENING, SMALL QUALITY ISSUE ON 1 HOOK OF THE SAFETY NET (BROKEN) VERY GOOD PRODUCT, VERY HIGH QUALITY AT THE FRAME LEVEL, BUT A TEENAGER JUMPING A LITTLE HIGH CAN CATCH THE FIBERGLASS ARCH THAT HOLDS THE PROTECTION NET, AND THE METAL SLEEVES ARE NOT OF THE SAME QUALITY AS THE REST, VERY THIN, ONE SLEEVE BROKE FOR NOW I DON'T KNOW HOW TO REPAIR. OTHERWISE, THE TEAM IS VERY COMMERCIAL, I HAVE NOT YET CALLED TO EXPOSE MY PROBLEM.
Réponse de France Trampoline - June 26, 2016
Hello Sir, We thank you for your feedback and are pleased to see that the ordered trampoline meets your expectations. We will quickly contact you regarding the customer service elements and check the installation of your trampoline with a photograph. We remain at your disposal. The France Trampoline team.
4/5
July 11, 2016
Very good product, excellent quality-price ratio, package very well protected, the only downside is that one of the net's attachment on the post was missing, I had to make one, better follow-up during preparation...
Réponse de France Trampoline - June 23, 2016
Hello Sir, We have read your comment. One of our sales representatives will contact you today to send you an end piece. It is indeed not normal that you did not receive the expected number of end pieces. We sincerely apologize for this inconvenience and remain at your disposal if you have any questions. The France Trampoline team.
5/5
July 11, 2016
Very good delivery service.
5/5
July 11, 2016
Product conforms to the description. Speed of delivery and seriousness of customer service!! Nothing to complain about, I recommend!
5/5
July 11, 2016
The delivery was very fast at the lowest rate, less than 48 hours. The protective cover is remarkably designed. Just make sure to leave some space around the trampoline to set it up and remove the safety net before putting it in place. You will just need to attach it during the next use. Furthermore, some plastic hooks were broken during delivery. France trampoline sent me 5 metal carabiners to replace them, and this for free. Once again, the delivery was ultra-fast. I have nothing but good things to say about the product and this company; this is my second trampoline, and this brand is really above those that offer a trampoline for less than 200€. If you are looking for a quality product made to last, do not hesitate.
4/5
July 11, 2016
quality material
5/5
July 11, 2016
very serious site, efficiency and speed, excellent product quality ++++++
5/5
July 11, 2016
Everything is perfect.
4/5
July 11, 2016
Hello, nothing to say except for the unavailability of the product at the time of the order. Best regards.
5/5
July 10, 2016
Perfect
5/5
July 10, 2016
very happy with your service
5/5
July 10, 2016
SPEED OF DELIVERY? QUALITY AND ROBUST MATERIAL? ON THE OTHER HAND, for the trampoline bounce level, I recommend the 360 more than the 4.60 good trampoline otherwise
5/5
July 10, 2016
Excellent transaction
4/5
July 10, 2016
Very good product prepared and shipped very quickly. Only a delivery problem tarnished this beautiful purchase (subcontractor). I still recommend France trampoline for its quality products and the kindness of the advisors on the phone.
4/5
July 10, 2016
Fast shipping and carefully packaged
5/5
July 10, 2016
very good service
5/5
July 10, 2016
quality product, easy to assemble; no delivery problems
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