Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
18 juillet 2016
Good reception of the goods. Product of very high quality and robustness.
4/5
18 juillet 2016
You mistakenly delivered a round trampoline cover while it is rectangular. Can you proceed with the replacement?
Réponse de France Trampoline - 27 juin 2016
Hello, we will contact you today to address this issue. Indeed, it is not normal that you received a round cover when you had ordered a rectangular cover. Our preparation service will proceed with sending a rectangular cover today. We apologize again for this inconvenience. The France Trampoline team.
5/5
18 juillet 2016
Perfect
5/5
18 juillet 2016
Good explanation of the different elements and the order was in line with our search
5/5
17 juillet 2016
Fast and scheduled delivery with the carrier. Very good quality trampoline
5/5
17 juillet 2016
Product that perfectly meets expectations, easy to assemble. Delivery problems due to the local carrier.
5/5
17 juillet 2016
VERY SATISFIED WITH THIS ORDER AND PARTICULARLY WITH THE EXCHANGE WITH THE OPERATOR IN CHARGE OF VERIFYING THE ORDER BEFORE LAUNCHING IT INTO PREPARATION. THIS VERIFICATION PHASE IS RARE WHEN SHOPPING ONLINE AND IS A REAL PLUS THANK YOU FOR THAT
5/5
17 juillet 2016
Very fast delivery
5/5
17 juillet 2016
I ordered 2 items; one available which was delivered to me within 48 hours and the other unavailable delivered 4 days later without me having to do anything and everything in perfect accordance with my order, really perfect service
5/5
17 juillet 2016
Good delivery within the deadlines.
5/5
17 juillet 2016
Good product in line with our expectations
5/5
17 juillet 2016
Good product delivered quickly, no difficulties encountered.
5/5
17 juillet 2016
Very good, nothing to complain about, delivery on time. Very well packaged material
5/5
17 juillet 2016
Very good
5/5
17 juillet 2016
I was pleasantly surprised and delighted with your services. As soon as my order choice was validated and my payment method by check was also confirmed, I received an email confirming the preparation of my order and the next day an email notifying me of the shipment of my mini trampoline. Your chosen carrier kept me informed about the progress of my package. I was offered 2 time slots to choose from for the delivery day and the time was more than respected. Package in good condition and very kind delivery person. Trampoline legs easy to assemble. So I am a very very satisfied customer with your services. My regards. ***
4/5
17 juillet 2016
Good service
5/5
17 juillet 2016
Super friendly, I received my order very quickly after being very well received during my phone call!
5/5
16 juillet 2016
Very good. Nothing to complain about between the order and delivery.
5/5
16 juillet 2016
Great quality trampoline easy to assemble.
5/5
16 juillet 2016
Very good. Home delivery in just one week! Very good quality product!
5/5
15 juillet 2016
Very good product except for the fixing kit.
5/5
15 juillet 2016
Easy appointment scheduling, possibility to leave the package with a neighbor... a very good service.
3/5
15 juillet 2016
No assembly guide with the package. The assembly guide I found is not very helpful, not precise at all! And finally a piece of advice: the brackets for fixing the net support tubes should be 3 mm longer.
Réponse de France Trampoline - 26 juin 2016
Hello, We apologize for this malfunction. This is not normal and we have not received any other feedback from other customers with such an issue. We will send you the manual by email right now. We also invite you to watch our YouTube videos if it is still necessary and check your installation. Please know that we remain at your disposal if needed. The France Trampoline team.
5/5
15 juillet 2016
Nothing to say. Trustworthy site.
5/5
14 juillet 2016
No problem: package conforms to the order and delivery very well organized.
5/5
14 juillet 2016
Material conforms to my expectations and fast delivery.
5/5
14 juillet 2016
Excellent quality and fast delivery: only downside for the installation of the upper frame of the net is very hard.
5/5
14 juillet 2016
Very nice trampoline of good quality that meets our expectations. No issues with assembly but it's better to watch the video before starting!
5/5
14 juillet 2016
Excellent trampoline, assembly well explained, everything fits well which proves the good quality of the material. You need two people to stretch the fabric with a strong person to pull on the springs. Fast delivery with a call from the carrier to agree on the delivery day.
5/5
14 juillet 2016
Excellent. Our agreements were scrupulously respected.
4/5
14 juillet 2016
Very good trampoline, I recommend.
5/5
14 juillet 2016
Product awaiting my requests, fast shipping and well packaged. Recommended site.
5/5
14 juillet 2016
Fast delivery - a very good quality trampoline - I highly recommend this site which gave us complete satisfaction.
5/5
14 juillet 2016
Fast and efficient! Bravo
4/5
14 juillet 2016
Delivery was taken into account quickly and delivered within 5 days very well. Trampoline not yet assembled, I will see after assembly.
5/5
13 juillet 2016
Everything is in accordance with what we wanted. Congratulations for the speed!
5/5
13 juillet 2016
Very good product but especially an excellent telephone reception. Very attentive and very competent.
5/5
13 juillet 2016
Excellent. Exactly the expected product delivered on time. Assembly ok. Quality product, serious.
4/5
13 juillet 2016
The delivery went well. The product seems to be of quality. But disappointment during assembly: there is an error at the beginning of the assembly manual, so we had to redo the work we had done + difficulties with the assembly of the net.
5/5
13 juillet 2016
Excellent product. Fast delivery. Good choice.
5/5
13 juillet 2016
Very good handling and fast delivery, very good products.
5/5
13 juillet 2016
Hello everyone, as I told one of the people I spoke to during the order, it is extremely pleasant to have a human contact on the phone with competent people who (you can hear) have a smile and a real desire to satisfy you and go above and beyond!!!! Moreover, their professionalism 'paid off' since I had left it to my 12-year-old son to count the springs and he had added.....the number was therefore incorrect and the salesperson alerted me by his astonishment and indeed......he was right! I think I will contact you again soon to order something else. Bravo, keep up the human side in this world where we hit our noses on empty screens, inappropriate sites, without reliable contacts. Best regards. ***
5/5
13 juillet 2016
Excellent service.
5/5
13 juillet 2016
So good
5/5
13 juillet 2016
Very clear site. Description It.
4/5
12 juillet 2016
After studying trampolines on the French market, we chose the Jump from France Trampoline. The sales services are good and the delivery took place correctly. The trampoline has just been assembled. It meets our expectations. However, the assembly instructions could be much better. It is not necessarily the best solution to simply translate the original instructions into French. The assembly requires tools that should be specified in advance. Additionally, at least two people are needed to assemble it. Moreover, one of the two must necessarily have strength. It is not child's play. Offering assembly at a reasonable price would be a great plus in service.
Réponse de France Trampoline - 27 mai 2016
Hello Sir, we thank you for your feedback and are pleased to see that the JUMP'UP trampoline meets your family’s needs. Regarding the assembly, we do indicate on the first page of the manual that two people are needed to assemble it. Indeed, there are many springs and a lot of tension is created with the springs, but this is necessary to have quality bounce, which you now have with one of our trampolines. We remain at your disposal if needed. The France Trampoline team.
5/5
12 juillet 2016
Very good advice. Fast delivery and in accordance with the order. The trampoline is excellent.
5/5
12 juillet 2016
Very good quality service, contact, order taking, delivery, and quality of received products, nothing to complain about.
5/5
12 juillet 2016
The ordered model was temporarily out of stock. To avoid us waiting, France Trampoline offered us the model above at the same price.
5/5
12 juillet 2016
Fast and efficient.
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