Avis clients France Trampoline

4.7 /5

19606 avis clients

Alain E.

4/5

9 août 2016

Item delivered on time; easy order online. The phone reception is perfect.

Jean-pierre D.

4/5

9 août 2016

Good product, good delivery, we are satisfied

Laetitia C.

4/5

9 août 2016

Very good quality trampoline. My 2 boys (7 years and 2 years) are having a blast especially since we got a 3.90, there's plenty of fun to be had safely.

Denise A.

5/5

8 août 2016

quick delivery. Excellent contact by phone.

Sylvette D.

4/5

8 août 2016

very good rating

Gilbert B.

3/5

8 août 2016

At delivery, the necessary clamp for assembling the springs and the assembly guide and a few other parts were missing; but after a complaint, everything was sorted out.

Réponse de France Trampoline - 22 juillet 2016

Hello Sir, we have read your comment and are sorry for this malfunction, which remains exceptional. We are nevertheless pleased to note that the quick dispatch of the missing parts has brought you satisfaction. We remain at your disposal from Monday to Friday at 05 56 36 04 62 to answer all your questions regarding the assembly, use, and maintenance of your trampoline. The France Trampoline Team.

Daniele S.

5/5

8 août 2016

excellent service;

Isabelle C.

5/5

8 août 2016

Commercial gesture made for a lost spring. Good understanding, speed of dispatch, a company that has excellent ethics and is not exclusively mercantile. I will recommend

Adriana R.

5/5

8 août 2016

Fast delivery Quality packaging Well-made product I recommend

Bernard M.

4/5

8 août 2016

Good service overall. The only downside concerns the protectors for the posts. The photo shows 6 protectors while the price is a unit price, without it being clearly stated. We needed 6 protectors and only received one. We had to place another order and pay for shipping again.

Christine M.

5/5

8 août 2016

Package received quickly within the announced deadlines. The carrier informs you of the day and time of delivery. Excellent service. Thank you

Berangere F.

4/5

8 août 2016

order well executed within the allotted time, the only thing is that we had to block the day to wait for the carrier who finally delivered around 5 PM, and left the package in the alley ?in front of the cars?and did not help us to put it in a more tactical place despite the weight. He explained that many of his colleagues were on vacation and that he was therefore overwhelmed ?hence the late delivery time?and rushed. Regarding the trampoline, it meets our expectations, the only small downside would be the opening to access it we are afraid that the net will wear out over time ?we would have preferred a closure?and we looked if we were going to change it the cost of it is quite significant ?***??and the green protective cover ?to hide the springs?that we cannot put on correctly because of the ladder.

Réponse de France Trampoline - 14 juillet 2016

Hello Madam, We apologize for the small inconvenience caused by the delivery person. The delivery person can be very helpful in assisting you to place the trampoline in your desired location, but he is not obliged to do so, particularly for insurance and liability reasons. Unfortunately, it is true that during the summer vacation period, delivery people have busier schedules, which may explain why he did not take the time to provide you with this service, which he is not required to do. Regarding the closure of the Access trampoline net, it consists of 2 overlapping net panels, as mentioned on the product sheet. Our Access range includes the basics of the trampoline, at a reduced price. However, if you were interested in a trampoline with a net equipped with a zipper closure, we would have naturally recommended a model from our Jump'Up range. If you have any other questions, please know that we remain at your disposal. The France Trampoline Team.

Marcelle P.

5/5

8 août 2016

Super service

Cecile D.

5/5

8 août 2016

Quality product, which makes our children happy, easy to assemble after a quick delivery!

Christophe A.

5/5

8 août 2016

Fast, helpful, quality material, excellent value for money.

Malivert R.

5/5

8 août 2016

Very professional

Olivier P.

5/5

8 août 2016

Perfect and fast

Natalie G.

4/5

8 août 2016

Delivered on time, courteous delivery person who calls before coming which is very good. Too bad to have to block an entire day to wait for the delivery person, I don't call that an appointment...

Patrice H.

5/5

8 août 2016

Product compliant and deadline respected

Frederic M.

4/5

8 août 2016

Order dispatched quickly. Delivery on the agreed day. No issues

Julien L.

5/5

8 août 2016

quality trampoline and responsive customer service thank you

Emilie P.

5/5

8 août 2016

I am very satisfied with my purchase and the customer service

Stephane M.

5/5

7 août 2016

Very good advice for selecting the replacement mat model. Thank you!

Kâli D.

4/5

7 août 2016

Trampoline delivered quickly and meets our expectations

Christophe R.

4/5

7 août 2016

Delivery on time. Slightly deformed box but no damage. Easy assembly and good quality material.

Jacquet C.

5/5

7 août 2016

Very good product, the quality is there.. Fits very well in our small garden, relatively easy to assemble. The only downside is the delivery: you have to block the day and no delivery on Saturday.

Fabrice R.

5/5

7 août 2016

Perfect and very fast

Jean-noel M.

4/5

7 août 2016

Good quality. Well packaged. Ladder not easy to assemble. Assembly time is a bit too long. Anchoring system not great. Might need a protective cover. Final result (good finish) is largely satisfactory compared to other trampolines I have had. See wear over time. Best regards.

Thibert P.

4/5

6 août 2016

Good quality product and as described.

Alexandre O.

5/5

5 août 2016

No problem

Stephanie V.

4/5

5 août 2016

I would have rated it very good if there hadn't been a missing part. But the customer service handled the problem well.

Jacques S.

5/5

5 août 2016

excellent

Dedryver C.

5/5

4 août 2016

Very happy with the product. We were very well received on the phone and given great advice. We highly recommend this site. Bravo!!!!

Delphine M.

5/5

4 août 2016

nothing to report

Pascal P.

4/5

4 août 2016

delivery on time and good quality material. satisfied for now

Christian V.

5/5

4 août 2016

Availability, responsiveness, excellent.

Alain O.

4/5

4 août 2016

No problem with the order. For the delivery, there was a delay issue. Your service asked me to call the carrier, but that should have been done by your service, not asking the customer to take care of it. Upon delivery, the protective film was no longer there and one package was torn open with 2 loose metal pieces.

Bernard L.

5/5

4 août 2016

perfect

Sylvain C.

5/5

4 août 2016

Fast delivery. Order as described

Nadege L.

5/5

4 août 2016

quality provider.

Patrice S.

5/5

4 août 2016

Perfect

Sabrina D.

4/5

4 août 2016

Great product of good quality. Easy assembly. Nice team

Maud P.

5/5

4 août 2016

Fast delivery. Product as described.

Marie France A.

5/5

3 août 2016

Very very good.

Rolande L.

5/5

3 août 2016

Very happy with my order which arrived on time. I recommend the site - Very serious

Annie J.

5/5

3 août 2016

beautiful quality and seems very solid.

Pascale C.

4/5

3 août 2016

Good quality, difficult assembly.

Frederic S.

5/5

3 août 2016

Very nice and responsive, thank you

Claire P.

5/5

3 août 2016

perfect, punctual delivery

Frédérique V.

5/5

3 août 2016

PERFECT SERVICE. NOTHING TO SAY.

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