Avis clients France Trampoline

4.7 /5

19606 avis clients

Maazouza B.

5/5

15 août 2016

Order shipped very quickly and I appreciated knowing that you verify that the order made for a corresponding spare part for the purchased trampoline, by calling in case of doubt.

Vincent J.

5/5

15 août 2016

Very good product. Complete instructions and assembly recommendations. Very fast shipping. Delivery the same. Assembled 5 days after the order.

Alain B.

5/5

15 août 2016

We wanted to let you know that we are very satisfied with our order due to the quality of all the parts and the efficiency of the delivery (trampoline ordered on Sunday and received on Thursday, well done!). Assembly without problems, we still took 3h30. We thank you for your particularly effective customer service.

Ronald L.

5/5

15 août 2016

excellent product, excellent delivery.

Pierre V.

4/5

15 août 2016

Delivered on time. Package in good condition delivered to home. Could improve on the assembly instructions. Some difficulties related to the text and drawings. But the result is correct and in the end no problem. Maybe consider a cover for the mat for long exposure to the sun. Overall satisfied.

Venet D.

5/5

15 août 2016

Very fast delivery of the right product

Aymeric C.

5/5

15 août 2016

Excellent

Christel M.

5/5

15 août 2016

Clear sales site, fast (and free!) delivery, availability and seriousness of customer service (for questions about assembly), product quality

Laure R.

5/5

15 août 2016

Very good quality! Easy to assemble

Marie Claude J.

5/5

14 août 2016

Excellent

Sauvaget B.

5/5

14 août 2016

Reliable and fast service

Martel S.

4/5

14 août 2016

Order, delivery, compliance impeccable... assembly still quite complicated.. Lack of explanation for the attachments of the spring protection mat... Very good quality of the whole it seems to me

Vincent M.

5/5

14 août 2016

Delivery and products meet expectations

Claire D.

4/5

13 août 2016

Order compliant. Delivery date error quickly corrected and at no extra cost. One drawback: the spring protection pad is poorly secured on the outside and tends to slide inward, thus exposing the top of the springs. Replacing it is tedious but essential for safety.

Eric J.

4/5

13 août 2016

Once assembled, the trampoline is completely satisfactory. One connecting piece was defective but was replaced very quickly after a call to customer service.

Jean-pierre J.

5/5

13 août 2016

Good service

Anarel D.

5/5

13 août 2016

Fast delivery and very responsive service to questions by email. Very satisfied

Gilbert E.

5/5

12 août 2016

Very quick and efficient customer service

Emmanuel C.

5/5

12 août 2016

Very happy

Pascal D.

5/5

12 août 2016

Excellent, nothing to report

Thierry G.

5/5

12 août 2016

Good quality in accordance with the order

Thierry W.

5/5

12 août 2016

Very good, thank you.

Maryse C.

5/5

11 août 2016

I particularly appreciated the phone welcome I received and the speed of the shipment. Thank you

Paule W.

4/5

11 août 2016

The seller forgot to ask me if I had the necessary tool for changing the mat, which made us lose a week between the order shipped at our expense urgently within 48 hours, the desperate installation attempts for 2 days, and the tool that took 5 more days. Otherwise, the welcome was very friendly. The tool is essential!

Réponse de France Trampoline - 20 juillet 2016

Hello Madam, we have taken your remark into account when purchasing the jumping mat. We apologize for this inconvenience. Generally, for spare parts, people call us with a complete list of all their parts to be replaced directly. For a jumping mat, we can change this item, the springs, the clamp, and many other items as well. Unfortunately, we do not necessarily go through all our items with each client due to lack of time. If needed, we remain at your disposal every day of the week. The France Trampoline team.

Fabien C.

5/5

11 août 2016

Very good (quality, delivery, and customer service)

Stephane A.

5/5

11 août 2016

Perfect, just delivery time

Ariane J.

3/5

11 août 2016

The packages were dropped off in front of our house even though it was clearly specified that the carrier should contact the person who would receive the packages.

Réponse de France Trampoline - 24 juillet 2016

Hello Madam JANIS KIRKIS, We have taken your feedback into account and we apologize for the inconvenience caused. However, we checked the delivery note and a signature validating the proper receipt is indeed mentioned on it. We will escalate the information to our logistics to find out what happened. We are also unhappy with the carrier because we pay them to schedule appointments with our recipients, and all deliveries must be made with the recipient. We renew our apologies and remain at your disposal. The France Trampoline team.

Thomas P.

4/5

11 août 2016

Satisfactory delivery. One of the packages was a bit dented, and only one plastic hook in this package is broken.

Monsieur G.

5/5

11 août 2016

Excellent product. Delivered on time.

Philippe L.

5/5

11 août 2016

Delivery date respected!

Martine B.

5/5

11 août 2016

Very efficient phone support. Order of spare parts delivered in 2 days.

David O.

5/5

10 août 2016

Excellent quality product, efficient delivery.

Estelle L.

5/5

10 août 2016

Speed of delivery and products OK

Camille P.

5/5

10 août 2016

Excellent rapport with the advisor. Serious company. I have been confident for 5 years.

Claude P.

4/5

10 août 2016

The ladder delivered with the ordered trampoline was not the right size. After calling customer service, the correct ladder was redelivered very quickly.

Helena D.

4/5

10 août 2016

Already ordered on this site, and never any issues. They are very professional, they called us to confirm our order and the dimensions of our trampoline (purchase of a trampoline mat)

Mickael B.

4/5

10 août 2016

good quality product easy assembly

Afeissa A.

5/5

10 août 2016

Perfect Fast delivery Very good quality trampoline. I recommend

Florent G.

5/5

10 août 2016

Professional contact, fast shipping and quality material

Freddy D.

5/5

10 août 2016

delivery within the expected time. very easy assembly

Audrey D.

5/5

10 août 2016

Quality trampoline - fast, efficient and free delivery!

Frédéric R.

4/5

10 août 2016

Nothing to report fast delivery

Freddy D.

5/5

10 août 2016

delivery within the expected time. very easy assembly

Jean Jacques C.

5/5

9 août 2016

excellent and fast

Olivier S.

5/5

9 août 2016

Perfect everything went well!!! We are very happy....

Romin A.

4/5

9 août 2016

Speed, efficiency and quality product

Nathalie S.

4/5

9 août 2016

correct arrangement and good quality

Marcelino G.

5/5

9 août 2016

VERY PROFESSIONAL AND CONSCIENTIOUS SITE STAFF.

Patrice L.

5/5

9 août 2016

very satisfied with my purchases. very serious company. quality material. sales team always attentive. good continuation.

Estadieu J.

5/5

9 août 2016

very good

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