Avis clients France Trampoline

4.7 /5

21475 avis clients

Eric C.

4/5

September 27, 2016

A fast delivery, and a perfectly adapted product, easy to set up

Mike W.

5/5

September 27, 2016

Very good after-sales service, super fast and efficient!

Christophe L.

5/5

September 27, 2016

Very good advice on product choice, our expectations were well understood. The delivery arrived within the specified time. There was a missing item in the package, which was resolved following a phone exchange and a shipment. Good quality product and easy to assemble (3 hours for 2 people for an ovali490 model). Both children and adults enjoy it. Thank you

Pascal C.

5/5

September 27, 2016

Always very correct, impeccable seriousness. I have been a customer for a few years and I can recommend France Trampoline without risk of being wrong.

Bernard V.

4/5

September 27, 2016

Nothing to complain about, good service

Estelle D.

5/5

September 27, 2016

We chose to pay the price for quality and we are very happy. Especially the children! Assembly is easy but quite long. The delivery would have been really fast, but the carrier on their side did not respond to schedule an appointment, and the delivery person was not friendly. Too bad!! We now look forward to seeing if as the seasons pass, we will still be r

Lancine K.

4/5

September 27, 2016

satisfied

Lisette B.

1/5

September 27, 2016

Delivery canceled by the carrier at least twice, without reason...

Réponse de France Trampoline - September 6, 2016

Hello Madam, We have taken your negative feedback regarding the delivery of your Minimax fitness trampoline into account. We have reported the information to our logistics so that this does not happen again. We can only acknowledge the problem you encountered but we will ensure that it does not happen again. Sincere regards, The France Trampoline team.

Celine F.

5/5

September 26, 2016

quick and efficient

Maud G.

4/5

September 26, 2016

Very good purchase, easy to assemble and the result seems very sturdy.

Guillaume B.

5/5

September 25, 2016

Quick and reliable, as always. However, having ordered a spare part, it would have been helpful to have some information on the evolution of the model and the compatibility or not of certain parts that I might want to change in the future.

Luc D.

1/5

September 25, 2016

defective product - Awaiting replacement product

Réponse de France Trampoline - September 5, 2016

Hello Sir, We have taken your feedback regarding the freestyle jump board into account. We are currently addressing this defect. We will get back to you in the coming weeks to provide you with the most suitable solution so that you can use your freestyle board. We sincerely apologize for the problem encountered and remain at your disposal. The France Trampoline team.

José V.

5/5

September 25, 2016

Very satisfied. Fast delivery. Catalog detailed enough.

Saloua F.

5/5

September 25, 2016

very good quality trampoline, very nice design!! I was delivered quickly, there was a small issue with the protective net (at the mesh level) I called customer service and two days later I received a new net!! efficient and fast customer service, nothing to say!! I highly recommend it!!

Annie L.

5/5

September 25, 2016

Order processed and shipped quickly. Product conforms to the description.

Sardan J.

4/5

September 24, 2016

Serious and reliable company, despite a slight problem with some carabiners, the handling for the replacement of defective parts was quick and efficient.

Virginie C.

5/5

September 23, 2016

Excellent welcome, quick response and very good material.

Julien P.

4/5

September 23, 2016

Thank you for the efficiency and service. Team attentive and reassuring. My sons' birthday went well thanks to the speed of delivery. ***

Nadia G.

5/5

September 23, 2016

An order for my daughter's 2nd birthday. Really perfectly adapted in terms of safety: the net, the protective mattress, everything is effective (in addition to adult supervision and use with only one person at a time). Our daughter loves her trampoline and uses it almost every day, the little children who come to our house are also always delighted. The materials seem solid and durable. An excellent investment for leisure.

Stephanie W.

5/5

September 22, 2016

Phone contact before the order: very good advice and information. Very good quality trampoline.

Alcina B.

1/5

September 22, 2016

Consider changing carriers because they do not contact you for the delivery day, moreover if you have it delivered to work, they deliver the package to reception without me being able to check the contents and not on the indicated day. This harms your image.

Réponse de France Trampoline - September 3, 2016

Hello Madam, We have taken your feedback regarding the selected carrier DPD for your spare parts order into account. We are sorry to note that the service provided by the delivery person does not fully satisfy you, but this carrier indeed delivers without prior call. As indicated on our website, it is necessary to set the delivery day and a time slot on their website. Moreover, since the delivery took place at your workplace, it was up to the person who received the package to redirect the delivery person to you. We apologize for these inconveniences, but the most important thing is that the package arrived in good condition and that your children can use your trampoline again. The France Trampoline team.

Yves J.

5/5

September 22, 2016

very good, both on the order and on the announced and kept deadlines, and on the product itself, whose assembly is clear thanks to the online videos. Very good purchase.

David L.

4/5

September 22, 2016

Very good

Marc G.

5/5

September 22, 2016

Fast delivery, well packaged. The jumping mat is of very good quality with excellent bounce. Happy to have trusted you.

Isabelle R.

4/5

September 22, 2016

I am still missing the foot trampoline which is set and was not in the delivery!

Cyril T.

5/5

September 21, 2016

Delivery on time without any problems. The product meets our expectations, especially regarding the quality of the materials and the bounce of the mat. We are therefore very satisfied with this trampoline.

Christine P.

4/5

September 21, 2016

Everything went well

Claudy P.

5/5

September 21, 2016

very competent and fast

Caroline S.

4/5

September 21, 2016

Quality product. Delivery circuit well identified. Just missing the confirmation that the missing product will indeed be delivered as indicated when ordering. But no confirmation in the order summary.

Sébastien P.

5/5

September 20, 2016

Order placed, the next day a call from customer service, confirmation of measurements (my trampoline is special) adjustment of the order. Very fast delivery, well done and keep it up...

Micheline L.

5/5

September 19, 2016

The spare part protective mat meets our expectations for safety and quality, satisfied with our purchase.

Stephanie N.

5/5

September 19, 2016

Delivery on time. Trampoline easy to assemble that looks very sturdy and of good quality. Very efficient phone reception.

Rene P.

5/5

September 19, 2016

Very satisfied

Emmanuel B.

5/5

September 18, 2016

Shipping is a bit expensive but the trampoline is great.

Geoffroy G.

5/5

September 18, 2016

Very good site, very good material, very good welcome by phone.

Louis R.

5/5

September 18, 2016

The ordered jumping mat arrived faster than expected, the next day. Since I only need to install it in 9 months, I sent you an email to ask if it was preferable to store it unfolded. I received an immediate positive response. I am therefore very satisfied and have already sent you clients. Best regards. ***

Karine L.

5/5

September 17, 2016

Trampoline ordered not available within the deadlines. We were offered a larger trampoline for the same price. It's hard not to be very satisfied with this approach. Moreover, the order tracking is very detailed through messaging and human contacts are not neglected. Top customer service.

Sandrine A.

4/5

September 17, 2016

Ok for the trampoline but I'm still waiting for the anchoring kit.

Réponse de France Trampoline - August 20, 2016

Hello, we have taken your feedback regarding the trampoline into account and we are pleased to see that the trampoline suits you. Regarding the ground fixing kit, it will be sent at the end of September as indicated on the website when you placed your order. The France Trampoline team.

Adeline F.

5/5

September 16, 2016

The trampoline is of excellent quality. I hope it will last over time. Easy assembly with two people and the bounce is very pleasant and powerful.

Thierry L.

5/5

September 15, 2016

Material of very good quality. Easy assembly.

Joana D.

5/5

September 15, 2016

Efficient delivery, clear and simple installation manual ... of course, you need to be two, and count on someone strong to carry out certain operations. I wouldn't have managed alone with the springs. The trampoline is beautiful and very bouncy, I enjoy it every evening: a happy mom, a teenager, and a child!

Clarisse D.

5/5

September 15, 2016

Very satisfied with the order of a new net. Very fast delivery, and the information provided over the phone was precise. Very professional phone reception.

Manuela M.

5/5

September 15, 2016

super purchase and very fast. thank you

Dimitri G.

5/5

September 15, 2016

good product, simple assembly, the children are delighted. To see on longevity...

Gaetan G.

5/5

September 15, 2016

very good phone reception, fast shipping of the package, product conforms to the presentation on the site. All positive