Avis clients France Trampoline

Perfect as usual. Thank you very much!

kit quite difficult to assemble. The fixings of the posts supporting the net on the base structure are too short. The screw length should be increased by 5 mm.

Very serious and responsive company that sells quality products. The site makes it easy to find the product sought. Before starting the production of the trampoline cover ordered online, the sales service contacted me by phone to verify the accuracy of the dimensions! It's rare these days... The package arrived at least ten days before the date announced at the order. BRAVO

good product corresponding to my search only concern the tool provided for assembly is not well adapted the pliers should be rounded like the tubes and have longer handles for more strength

Top service, very professional !!!! Thank you

super trampoline. delivered on time and very well packaged

Product of good quality it seems. Fast delivery. One small downside though: we just installed it and we are disappointed that there are no perforations provided for the passage of the support posts of the net.

Very difficult to reach the carrier by phone, about 10 calls during the day to make an appointment

very good

good provider but delivery not flexible (imposed schedule)

Service rather correct overall with a few small details to improve. (a few small communication issues)

Delighted with the trampoline received. Just disappointed not to have been able to get the one ordered (with red opening)

A bit long delays

order of a new net for our trampoline as well as elastics for the protective mat (purchase of the trampoline in 2012.) high-quality material, fast delivery, very satisfied with our equipment renewal. The girls are delighted! :)

Searching for solutions to satisfy customers

a very good quality trampoline mat.

Excellent order tracking, delivered on time:

Great

Very good

Excellent

Extra

Order and delivery without any issues. The 360 tent fits quite well on the Decathlon 365 trampoline. Easy to install, the kids love their new playhouse! The only downside is the quality of the attachments which seem quite fragile for long-term use and I regret that the tent is not waterproof in the rain, even if it means buying a slightly more expensive model.

Very good customer service

good

Speed, efficiency, and professionalism

very good, nothing to complain about regarding the quality of the product or the delivery

Good quality. I would have liked to know that the product was out of stock before ordering. As a result, delivery took 3 weeks instead of one. It's acceptable, but we would like to know this right after payment.

Great: the possibility to order spare parts. The quality of the products The follow-up from customer service staff Too bad: searching for parts is a bit complex (a filter to avoid mistakes in references would be a great help) Online order tracking is not very precise (in case of partial delivery, we cannot know where the rest is)

Even though it was a bit long, the service is very professional and the delivery was done without any problems. Nothing to complain about

We received an article of excellent quality that perfectly meets our expectations. The customer service is very professional. The delivery was carried out with a lot of organization and was very punctual. This is a service of excellent quality.

Great

quality product, impeccable delivery

good

Very satisfied

Excellent product and good responsive advisor

There was a missing screw in the package ....but apart from that...everything was perfect!!!

I really appreciated the phone contact, to verify together the exact data of the product, it's proof of professionalism. My product meets my expectations. Thank you Best regards

Very good thank you

The quality of the product is very good as well as the service (despite the stock shortage).

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Order conforms, delivered quickly. -

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Contacted by phone before my purchase to ask for information about the product and delivery: very well received and informed. Delivery was made within the indicated time. A part was missing, I contacted customer service who was very responsive and sent me the part the next day by mail. Thank you.

Products conform to the description and delivered quickly. (TRAMPOFOOT AND TRAMPOSCRATCH). They complement a 4-year-old trampoline that is always outside, pure happiness for my son.

Good product.

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Very good product, easy to assemble and seems solid. Our son is delighted!

Efficient service, professional and friendly staff on the phone. A problem with the winter cover packaging which is too thin and the cover was damaged. The after-sales service reacted well and sent me a new cover. Well done.

Very satisfied with my order and especially with customer service.

Easy access site, good presentation of products. Excellent phone contact. Delivery without problems.