Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
September 7, 2017
I easily found spare parts for my trampoline, even though I bought it on another site. The customer service called me back the next day to confirm that what I had chosen was indeed compatible. After that, quick shipping and receipt in good condition.
5/5
September 7, 2017
Not tried yet!!
5/5
September 7, 2017
Very good advice, available by email as well as by phone. Excellent quality products, I recommend +++
5/5
September 7, 2017
Good service, delivery on time, top seller! Thank you
3/5
September 7, 2017
Well-designed site. Delivery time announced 5 working days, but 10 actual days. The trampoline springs squeak.
Réponse de France Trampoline - August 13, 2017
Hello, We thank you for trusting France Trampoline for your purchase. We sincerely apologize for the additional delay: August 15th being a holiday and your order being placed on Friday evening, this delayed its shipping by one day. Nevertheless, the delivery time announced by our carrier was indeed respected: your order was handed over to them on 17/08/2017 and delivery was made on 21/08/2017. For any order of products in stock, we commit to shipping within 48 working hours. An additional delivery time of 2 to 5 days is then added, so that the carrier can deliver your order to you. Regarding the squeaking springs, this can unfortunately happen at the beginning of the trampoline's use. We invite you to be a little patient, while the springs
4/5
September 7, 2017
VERY GOOD
5/5
September 6, 2017
excellent: very good listening and adapted response, quick and precise, kindness.
5/5
September 6, 2017
Nothing to say about the service "france trampoline", unfortunately 2 appointments rescheduled by the carrier, maybe due to vacation... and the large number of packages to deliver!
5/5
September 6, 2017
Nothing to report
5/5
September 6, 2017
very good
5/5
September 6, 2017
-
5/5
September 6, 2017
Quality material, assembly without hassle. Delivery on time.
3/5
September 6, 2017
Disappointed with the product which is not sturdy.
Réponse de France Trampoline - August 20, 2017
Hello, Thank you for your message. We are sincerely sorry that the product did not bring you complete satisfaction. We are committed to offering you quality products. Our sales service will soon contact you to try to understand what happened. See you soon, The France Trampoline Team
4/5
September 6, 2017
Very happy with this order and your services. We could have given 5 stars but the downside is due to the delivery: some material was damaged, the box was crushed and therefore some parts were missing. After some phone calls with you, you had no difficulty replacing the damaged or missing parts and we received everything quickly. Very cordial welcome from you and we thank you for that. Good material. We recommend you.
5/5
September 6, 2017
Product arrived quickly.
5/5
September 6, 2017
Very good, nice and very efficient even for export. I recommend it to you.
5/5
September 6, 2017
perfect trampoline for children, easy to install for parents, and seems to be of very good quality and will last over time.
5/5
September 6, 2017
There is nothing to complain about. Everything was OK.
4/5
September 6, 2017
Very good quality The price is a bit of a barrier but we do not regret our purchase
5/5
September 6, 2017
Of very good quality, safety ***** and delivery within the deadlines.
4/5
September 5, 2017
Two small errors in understanding the specifications. It remains a complex product. One must take the time to communicate to understand each other well.
5/5
September 5, 2017
Fast, efficient for contact. Very good product and delivered on time. I recommend!
5/5
September 5, 2017
The trampoline was delivered on the scheduled day, thank you very much for the attention you paid to my request! The product is of very high quality, the phone advice was excellent and the whole family is delighted!
5/5
September 5, 2017
Very good
4/5
September 5, 2017
Very happy with my net
5/5
September 4, 2017
punctual and accurate delivery
5/5
September 4, 2017
Fast, in 5 days. However, we would like the steel tubes to be included in the net package :)
4/5
September 4, 2017
I needed to replace the trampoline springs. Serious site, easy to access, but I didn't see anything in the spare parts to change the foam in the covers that protect the springs. I recommend the site
5/5
September 4, 2017
Very good service both in the quality of the trampoline and in the shipping methods.
5/5
September 4, 2017
Good products and ease of ordering.
5/5
September 3, 2017
Order received on time, as expected. Perfect.
5/5
September 3, 2017
responsiveness, advice, order process: excellent
5/5
September 3, 2017
Nothing to report. Super timely product compliant.
5/5
September 3, 2017
Ok ok
4/5
September 3, 2017
The product is perfect and meets my expectations. It even seems reinforced compared to the original product.
5/5
September 3, 2017
Very well-made site that gives a sense of professionalism. Excellent!
5/5
September 3, 2017
Fast efficient Perfect
4/5
September 2, 2017
very good
5/5
September 1, 2017
A real ease to order and then a problem-free delivery.
5/5
August 31, 2017
Available, professional and helpful. A big thank you for the welcome.
5/5
August 31, 2017
Very professional telephone reception
4/5
August 31, 2017
Very good
4/5
August 31, 2017
Very good service
4/5
August 31, 2017
Pleasant games and satisfactory delivery
5/5
August 30, 2017
We ordered an oval trampoline: very good product. We are completely satisfied.
5/5
August 30, 2017
Very good
5/5
August 30, 2017
Order by phone very efficient and quick. Friendly and competent interlocutors. Express delivery received on time. Product of great quality.
4/5
August 30, 2017
Very happy with our purchase. Quality net is obvious. Thoughtful and honest advice. The only downside would be regarding the installation. I find that the installation aids and advice are lacking. Especially concerning the re-tensioning of the net. But I will call to ask for advice ;)
5/5
August 30, 2017
Excellent advice from the salesperson, problems with delivery but resolved by the sales manager. Very good customer follow-up.
4/5
August 30, 2017
good
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