Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
June 7, 2012
Nothing to report.
5/5
June 7, 2012
Nothing to complain about, very good for spare parts. Thank you!
4/5
June 7, 2012
THE DELIVERY
4/5
June 7, 2012
Satisfied with the product and the reception time
4/5
June 6, 2012
unfriendly delivery person, operator on the other hand helpful
5/5
June 6, 2012
Very clear site for an easy order, fairly quick delivery and well-tracked transport. Very good product, well-designed assembly instructions in French. Trampoline received at noon, lunch break, assembly, first jumps at 4 PM. The trampoline has been in place for about a month and brings joy to three kangaroos... (mandatory passage after school). Notably, a pleasant look that does not stand out in the garden (blue/green color, flower and leaf pattern on the net posts). I will contact France trampoline for accessories and spare parts and already recommend the site to my circle.
5/5
June 6, 2012
excellent presentation, clear, and precise
5/5
June 6, 2012
Ultra-fast shipping, in a word perfect
5/5
June 6, 2012
Excellent service, a technician even called us before delivery to check the correct measurements!
4/5
June 6, 2012
For now nothing
5/5
June 6, 2012
Excellent presentation, clear, and precise.
4/5
June 6, 2012
Too bad the net is not available at the same time as the trampoline! It was mentioned during the order
5/5
June 6, 2012
appreciable and friendly control call. Quick delivery even if it could have posed availability issues
4/5
June 5, 2012
Quality of the commercial service impeccable. Received the trampoline on time. The quality of the product is even beyond my expectations. Solidness, finish, and beauty of the product are all there. Thank you
5/5
June 5, 2012
Very good communication, information regarding an order that could not be fully processed was perfectly managed, we were able to get someone right away.
5/5
June 5, 2012
Very satisfactory material as well as a good business relationship. The Oxygene series meets our expectations. Ease of use of the site for choosing the trampoline as well as for its purchase.
4/5
June 5, 2012
Fast delivery, good product.
5/5
June 5, 2012
Nothing to report. Quality material. Commercial service with a "order tracking" worthy of the name. Ultra-fast delivery as we requested (for a birthday gift) I recommend this site
5/5
June 5, 2012
On Tuesday, May 22, the delivery company contacted us to set a date and time for delivery, so we agreed on an appointment with the delivery person for Wednesday, May 23 in the morning because we had a constraint in the afternoon starting at 3:30 PM -- we had to contact the delivery company again on May 23 at 2:00 PM because no delivery person had come, contacted again at 3:00 PM -- finally a call from the company at 3:45 PM announcing that the delivery person had arrived, he forced the gate to enter (electric gate opening in the French way) we had to manage to be present for the delivery - the delivery person did apologize for the delay otherwise trampoline OK
5/5
June 4, 2012
Give a delivery time
4/5
June 4, 2012
A big thank you for the fast delivery, the birthday was perfect. We chose a jumping up 250 trampoline, impeccable for children from 6 to 88 years old.
5/5
June 4, 2012
Very good product delivered on time.
5/5
June 4, 2012
Product okay but the color does not match the order
5/5
June 4, 2012
Nothing to report
4/5
June 4, 2012
Dear Sir/Madam, We apologize for this delivery issue. Our carrier is supposed to call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing its best to meet its commitments. Please accept our sincerest apologies for the inconvenience caused. We remain at your complete disposal by phone or email. Sincerely, The France Trampoline team.
Réponse de France Trampoline - April 14, 2012
When ordering small items, 19€ for shipping is excessive, a more standard and cheaper carrier should be chosen. The ordering process is impeccable but I am very disappointed with the 2 sleeves received, made of very different fabric from the ones I already had. Customer support is very good but the last 2 people I spoke to on the phone did not give the same information, which is a shame. I will probably use the site again since I have a mischievous dog who decided to tear apart my trampoline, I am buying it piece by piece. That’s also why the 19€ shipping annoys me. I already bought a protective cover on *******, cheaper and without shipping costs (but less practical I admit, also less sturdy but under the dog's teeth, same result)
4/5
June 4, 2012
Nothing to report
5/5
June 4, 2012
Everything went perfectly - from order taking to delivery. Only regret, that the net was not delivered with the trampoline due to stock shortage!
Réponse de France Trampoline - April 4, 2012
Dear Sir/Madam, We thank you for your feedback and apologize for this delayed delivery due to a stock shortage of nets. Our restock of protective nets will take place in about ten days. Your net will be shipped on June 15. Please feel free to contact us to track your order. We thank you for your patience. Sincerely, The France Trampoline team.
5/5
June 4, 2012
Very efficient processing of the order and each delivery step.
5/5
June 4, 2012
Nothing to report
5/5
June 4, 2012
The carrier did not call to schedule a delivery appointment.
4/5
June 3, 2012
Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.
5/5
June 3, 2012
We are very satisfied with the service from France Trampoline. Very fast delivery, package in very good condition.
5/5
June 3, 2012
Fast delivery after making an appointment.
5/5
June 3, 2012
Very good material, solid and reliable. Very fast delivery. Pure joy for the children!
5/5
June 2, 2012
Speed of order and delivery. Nothing to complain about.
4/5
June 2, 2012
Fast shipping, ease of assembly
5/5
June 2, 2012
I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!
5/5
June 2, 2012
Order tracking is very clear, exemplary services.
4/5
June 2, 2012
We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.
5/5
June 2, 2012
Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.
5/5
June 2, 2012
An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.
4/5
June 2, 2012
The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.
5/5
June 1, 2012
From purchase to delivery, everything went smoothly. I am very satisfied with the service.
5/5
June 1, 2012
Very good commercial service that responded very quickly to the message.
5/5
June 1, 2012
Very competent and friendly contact person
4/5
June 1, 2012
Site easy to use because it is clear
5/5
June 1, 2012
Customer service in France - efficient and attentive - Quality of the trampoline top
5/5
June 1, 2012
I am very satisfied. The contact with the sales agent was excellent. Fast delivery. I will recommend your site and your services and will reuse them personally.
4/5
May 31, 2012
The online process is clear.
5/5
May 31, 2012
Deadline respected, easy assembly, very good quality
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