Avis clients France Trampoline

4.7 /5
21958 avis clients
5/5
May 1, 2023
Very good quality and fast shipping
5/5
May 1, 2023
Small hammock very appreciated to add to the dome, it's a safety to avoid falls and a place to rest and dream.
5/5
May 1, 2023
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5/5
April 29, 2023
Very good communication in advance and delivery on time Perfect
5/5
April 28, 2023
Net received quickly and perfectly adapted to our Rush brand trampoline (Maxitoys)
5/5
April 28, 2023
After ordering a jumping mat, I was asked to confirm the exact dimensions of the mat. This shows the seriousness of this site. The item was received quickly, compliant with the order, and it adapted perfectly to my trampoline. The quality of the mat is excellent and the assembly was easy.
5/5
April 28, 2023
Efficient service that managed to resolve a shipping issue (item apparently lost by the carrier) and then sent me a video tutorial for assembly. Bravo to all the actors involved in these actions.
5/5
April 27, 2023
GOOD SERVICE HAPPY WITH MY PURCHASE
5/5
April 27, 2023
Fast delivery
5/5
April 27, 2023
Order placed by phone, the person was professional, efficient, and very friendly.
4/5
April 27, 2023
Delivery received on time, but quite a few difficulties in assembly. You need to be strong. Despite the videos and the instruction manual, everything does not go exactly as indicated.
5/5
April 27, 2023
Fast shipping, good ordered part. What more could you ask for?
5/5
April 27, 2023
Very clear, very fast, products of very good quality
5/5
April 26, 2023
PERFECT
5/5
April 26, 2023
Very happy with our purchase. Trampoline of very good quality
3/5
April 26, 2023
The product arrived damaged and despite the complaint to the carrier, they refused to take responsibility. France trampoline made a financial effort which I believe is the least they could do because a product costing 1/3 of the trampoline should arrive in good condition. For the next delivery, the carrier will certainly have to wait. Sincerely, Mr. Martinet.
Réponse de France Trampoline - April 10, 2023
Hello, Thank you for your comment. Indeed, if at the time of receiving a package you notice damage, it is very important to leave very precise qualitative and quantitative reservations on the delivery note (paper or electronic). Acceptable reservations are recalled in our General Sales Conditions (https://france-trampoline.com/fr/content/3-conditions-vente), but also in the email you receive confirming the shipment of your order. If the reservations left are not precise, then the carrier has the right to refuse the damage. We invite all our customers, in case of doubts during a delivery, to contact us by phone at 05 56 36 04 62. If we are not available and the carrier does not wish to wait, we advise you to refuse the delivery due to damage. We remain available for any further information. The France Trampoline team
5/5
April 26, 2023
Well received and everything in good condition.
5/5
April 26, 2023
Trampoline of good quality, fast delivery on time!
5/5
April 26, 2023
Very good product.... Very understandable instructions
5/5
April 25, 2023
Everything is perfect
4/5
April 25, 2023
Trampoline of very good quality. Assembly took a long time because the instructions were relatively unclear. Very disappointed with the delivery service: even though I contacted customer service several times to ask about the delivery day, and they assured me that I would be contacted by the delivery person... that was not the case! It was complicated to welcome the delivery person since it was a delivery to a second home... Aside from this disappointing delivery and the tedious assembly, our children are thrilled with the trampoline.
4/5
April 25, 2023
Very satisfied with the service.
5/5
April 25, 2023
Very good advice
5/5
April 25, 2023
Fast, precise, complete package, effective material... Top!
5/5
April 25, 2023
After ordering on the site, someone contacted me by email to confirm the dimensions and to ask for additional information. This person wanted to avoid any mistakes and ensure I wouldn't have to return the product. After responding, I received my order 2 days later. Very serious.
5/5
April 25, 2023
Very good service
5/5
April 25, 2023
Ultra fast and very careful shipping. Superb quality item, I have never found anything as solid and qualitative.
5/5
April 25, 2023
Super product!!! The quality is worth the price. Bought as an Easter gift, the children are delighted. Satisfied with my purchase.
5/5
April 25, 2023
Very satisfied with my order. The only downside is that I paid 60€ for shipping for a delivery within 48 hours and my order arrived 6 days later.
5/5
April 24, 2023
Very good
5/5
April 24, 2023
Delivery on time, quality trampoline and easy assembly.
4/5
April 24, 2023
Good quality net but a bit short.
5/5
April 24, 2023
Good quality product, fast delivery.
5/5
April 24, 2023
Our first purchase dates back to April 2017, a super trampoline, purchased in April 2023 for a replacement of parts because yes, the trampoline is used a lot by our 3 boys. Always impeccable!
5/5
April 24, 2023
Quality product
4/5
April 24, 2023
Good quality trampoline (at least for now). Packaging and delivery service top-notch. The basic trampoline does not come with a ladder or ground anchoring system. You have to order it separately. Personally, I find the accessories a bit expensive, especially the ground anchoring kit. The instructions could use a few more details to avoid partial disassemblies. In terms of fun, the kids are enjoying it.
5/5
April 24, 2023
Looking for spare parts for our trampoline, we found what we were looking for on France Trampoline. By the way, with Easter approaching fast, we ordered some games for the kids who have been having a lot of fun with them!
4/5
April 24, 2023
Net for trampoline Ovalie 4.30m. Expensive for a protective net. In 3-4 years the price has gone from 99€ to 149€! That said, we are still satisfied with our trampoline.
5/5
April 24, 2023
Excellent
5/5
April 24, 2023
The quality of your services = very good. I recommend this site without worries.
5/5
April 24, 2023
Perfect and fast. Except the box was damaged upon arrival.
5/5
April 23, 2023
From order taking to receipt, nothing to complain about.
5/5
April 23, 2023
Thank you for the good reception and condition of the replacement net, the last one had suffered a scissor cut from my last one, it was missing an entry behind its hut that it had made in the trampoline. Thank you to your teams, keep up the good work, always of good quality. This is the second trampoline I take from you, always of good quality.
5/5
April 23, 2023
My 10-year-old daughter is very happy with the trampoline.
5/5
April 23, 2023
Very good product
5/5
April 23, 2023
Product conforms to the description.
4/5
April 23, 2023
Product seems to be of good quality, hoping it doesn't wear out as quickly as the one I ordered a few years ago that didn't withstand UV.
4/5
April 23, 2023
Very good
4/5
April 23, 2023
Fast delivery, a very small remark: 2 nuts of 10 were missing from the shipment.
4/5
April 23, 2023
Speed of delivery. Package intact
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