Avis clients France Trampoline

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Strap to tighten the zip line is useless. The length of the strap is too short for the circumference of a tree. Impossible to tighten my 50m zip line. The ratchet of the strap is of poor quality, it's a toy, in short, I lost ***€.

Very good.

I just wanted to let you know that the transport company is really unprofessional. They delivered the trampoline 9 days after receipt. Otherwise, your product is perfect.

Sturdy and beautiful trampoline. The whole family is delighted! Fast delivery in 72 hours and easy installation. It was assembled by one person. Thank you very much France Trampoline!

Despite videos showing a simple installation, I never managed to tighten the zip line. After several attempts with the help of several people, a strong pull was the ultimate solution. Otherwise, it made my daughter happy.

I received a very quick response after contacting France Trampoline. My order was handled with a lot of attention. I am very satisfied.

Fast delivery, simple assembly (with 3 people).

Very quick handling and delivery, we were able to easily replace the broken parts of the trampoline so our daughter could use it again quickly. Using it daily, she didn't feel the wait, which is great 😊.

The elastics were graciously provided to replace the defective ones.

I love this site, everything was perfect, true professionals.

Very good advice over the phone. Fast delivery and quality product, the kids are having a blast. Thank you France Trampoline.

Nothing to report, everything went well.

Order perfectly compliant received very quickly.

no problem

Very good product, sturdy, effective, delivered on time. However, an effort should be made on the assembly instructions, especially regarding the identification of the different bars, which is not obvious in the drawings, as well as on the correct way to install the safety net (which part should be on the inside?).

Everything went very well, no issues...

Great after-sales service even after more than 10 years of use, a safe bet.

Super happy with my second purchase for 2 of my 18 grandchildren (normal, I have 9 children).

I am happy with my purchase of a 360 trampoline from France Trampoline. Everything arrived complete and easy to assemble.

Fast delivery, good quality material that delighted both kids and adults. Installation was quite simple.

I think the trampoline assembly instructions could use some improvement.

Very satisfied with my order. Despite a delivery issue resolved very quickly, the product matches the description and is of very good quality.

Fast transaction

Excellent

Perfect

small error in the order but quickly recovered so perfect

Very good

Great!

I am disappointed with the product. Indeed, when we bought the jump 250 trampoline, the net opened in an L shape with Velcro and plastic carabiners. The one we received opens with a vertical zipper, which complicates getting in and out of the trampoline. I would have preferred 2 zippers to maintain the L access.

Service met my expectations: quality, speed, professionalism.

The net is of good quality, but the old closure seemed better. The zipper will certainly not last as long, with successive and daily uses.

Excellent material, but the assembly manual is not very clear (e.g., we realized at the end that there was a specific tool to tension and untension the springs! It's not obvious if you've never assembled this type of material before).

The trampoline meets our expectations.

very good service

A delivery problem was quickly resolved; well done for the implementation of customer service! Thank you. The assembly went well even if the manuals could be more explicit, particularly with more precise drawings accurately representing the parts to be assembled (which is not always the case). Very good quality; the family is happy!

Delivery on time without any problem. Very good quality, perfect.

Good product, a torture to assemble but maybe I just got a bad number. You really need to review your assembly process and the manual which can be confusing at certain stages. When you ask to put lubricant to assemble the base arches (personally I had to bring out the 5kg hammer to do the job, more than the W40), it means you do not master your assembly tolerances and your suppliers. As for the pliers provided with the material, it's a joke, usable only by people with calluses on their hands. Embarrassing for a company that claims to be a trampoline leader with strong experience for 30 years... you need to stop the DIY and believe that your customers have the build of a rugby player, especially given the price paid. Decathlon products are cheaper and simpler to assemble, even if assembled in China.

Product meets expectations. Qualitative product.

Good quality trampoline, quite easy to assemble even if the assembly manual could be a bit more explicit.

Quality product and delivered on time.

Very good site, fast and efficient. High quality products.

Very good service

Order of protections for the posts of the net. The product corresponds perfectly and the delivery was made on time.

Excellent quality material with a very well explained zip line assembly manual. It takes 2 adults to install it, one of whom should be strong enough to tension the cable. Our grandchildren are delighted to enjoy it.

Good product

I quickly received the packages containing the trampoline, the assembly booklet is not always easy to understand, I had to watch tutorials on the internet which sometimes did not explain the same thing. the very very large - the edge cushion that protects the metal structure: the foam is very thin and the edges always rise and do not cover the structure properly, my son got injured because of that. Moreover, the ends where the net is attached being semicircular do not allow it to hold properly. I really thought I was getting a high-quality item by buying from France trampoline but I am very disappointed with the material I chose.

Quality equipment and delivered within the announced time frame.

Assembly a bit physical but we managed.

Satisfactory