Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
August 10, 2021
Impeccable site.. goods also
5/5
August 9, 2021
Very good. And received very quickly. Trampoline of very good quality.
5/5
August 9, 2021
Delivery on the scheduled day and perfect quality/price ratio. I recommend this seller with my eyes closed.
5/5
August 9, 2021
Very happy with the product and quality of service. I recommend it.
5/5
August 9, 2021
Product meets my expectations, fast delivery.
5/5
August 9, 2021
Very good service, nothing to say, quality is there!!!
5/5
August 9, 2021
Very professional, very serious.
5/5
August 9, 2021
Easy order and super fast delivery. Product as described. Nothing to complain about, serious and professional seller.
5/5
August 9, 2021
Trampoline of very good quality. Just a small note about the closure. A safety clip would have been necessary as my 2-year-old daughter easily opens the zipper.
5/5
August 8, 2021
Very easy to place the order, delivery as scheduled with an appointment made by phone. Great site! Great product! I recommend
5/5
August 8, 2021
Fast delivery, product conforms to the description, very easy to implement.
5/5
August 8, 2021
Very good
4/5
August 8, 2021
Excellent service, product completely as expected. Rating 9/10
5/5
August 8, 2021
Great. Zip line and ninja course easy to assemble. It would be great to sell harnesses and platforms for the zip line on the site, and it would be fantastic and complete!!! Definitely recommend.
5/5
August 8, 2021
Perfect handling of the order and delivery
5/5
August 8, 2021
Product in line with expectations. Good guidance during the order on the site. Received on time.
5/5
August 8, 2021
The shipment was fast, the trampoline is easy to assemble
5/5
August 8, 2021
Very good product.
5/5
August 7, 2021
Perfect
5/5
August 7, 2021
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5/5
August 7, 2021
Quality material. Easy order on the site and then fast delivery. Good after-sales service.
4/5
August 7, 2021
I am very satisfied with the product. The only downside was the delivery which took longer than indicated.
5/5
August 5, 2021
Fast and compliant, I appreciated the contact from France Trampoline after the online order to confirm it well.
5/5
August 5, 2021
Choice of the Jump up trampoline, of very good quality. Ideal bounce for teenagers. Received on the requested day, perfect!
5/5
August 5, 2021
Product as described, correct delivery, no issues
5/5
August 4, 2021
Perfect, the products are of good quality, the information on the site corresponds to the delivered products. I am happy. The children's trampoline is set for a few more years.
5/5
August 4, 2021
Excellent quality product, delivered on time. Expect to have arms for assembly. Instructions well explained but assembly requires strength and several people (trampoline 460). Quality service
5/5
August 4, 2021
Very satisfied with the information and the material received as well as the after-sales service
5/5
August 4, 2021
Quality trampoline easy to assemble and very aesthetic, nothing to say, missing a ladder for the little ones
5/5
August 4, 2021
Very good exchanges both before and after the order. I find the trampoline (Ovalie 490) robust and well finished. Assembly requires at least 2 people and a bit of patience. In detail: For now, the hooks to attach the net are flimsy and break. The support reacts very quickly. I had read in the comments that the tightening screws for the net posts were a bit light, I had the same impression that these screws were not suitable. I had to assemble them with great care not to damage the threads. I hope that over time it will hold. I give 5 stars because overall I find the product very satisfactory, and that the customer service is present. Both in tracking orders, managing shortages, and the responses provided. Bravo and good continuation.
5/5
August 4, 2021
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5/5
August 4, 2021
It's expensive, but it's good
3/5
August 4, 2021
A customer service that answers questions well but a delivery time that is really too long
Réponse de France Trampoline - April 25, 2021
Hello and thank you for your feedback. When you placed your order, the net was not in stock before 30/06, as indicated on the product sheet. Upon receipt in our warehouses, we sent it to you without delay on 25/06. We apologize for the waiting time for restocking and do our best to ensure our customers receive their orders as quickly as possible. Best regards, the France Trampoline team.
1/5
August 4, 2021
Very very disappointed with the green protection pad Ø 366 which tore on one side at the very first use!! The pad delivered with the trampoline was of much better quality. A commercial gesture would be greatly appreciated
Réponse de France Trampoline - June 24, 2021
Hello and thank you for your feedback. We are sorry to read this and we apologize for these circumstances. Please know that we test our products and regularly update our ranges to offer optimal quality. Our customer service will get back to you to offer you a commercial gesture of 20% on this product. Best regards, the France Trampoline team.
5/5
August 4, 2021
I am very happy!
4/5
August 4, 2021
I had indicated my days of absence and that was not taken into account! The package arrived in my absence but thanks to the phone, we were able to arrange!
5/5
August 4, 2021
Very happy with an advisor who did everything to find a solution for installing a net on our trampoline
5/5
August 4, 2021
Shipping within the announced deadlines and in accordance with the order.
3/5
August 4, 2021
One of the parts was bent, but since the delivery was delayed, we didn't want to wait yet
Réponse de France Trampoline - May 21, 2021
Hello, thank you for your comment. We apologize for these circumstances. Please feel free to contact our customer service with photos of the defective product (contact@france-trampoline.com). We will do our best to remedy it as soon as possible. Best regards, the France Trampoline team
5/5
August 4, 2021
Fast delivery, everything is ok
5/5
August 3, 2021
not disappointed with the product, it meets our expectations
5/5
August 3, 2021
Everything is ok
5/5
August 3, 2021
We are satisfied with the purchase of the mat as well as the springs. The transport service is fine. If I still know someone who wants to order, I would recommend your company without hesitation.
5/5
August 3, 2021
Precise description, high-quality product, efficiency, reliability, everything was perfect
5/5
August 3, 2021
Faithful to your reputation, the delivery and its contents are perfect.
3/5
August 3, 2021
Not too happy... A fairly large order to please our children and the packages arrived open with missing items
Réponse de France Trampoline - June 14, 2021
Hello and thank you for your feedback. We apologize for these circumstances. After our exchanges with you by email regarding the situation upon receipt of the packages, we found that no part was missing and was not resent to you. If this is an error, we are always at your disposal (contact@france-trampoline.com) to remedy it and find a solution. Best regards, the France Trampoline team
5/5
August 3, 2021
Perfect service and perfect quality!
5/5
August 3, 2021
Perfect
4/5
August 3, 2021
It would have been preferable to include the instructions for attaching the protective cushion with the bungee cords. I had to call. They sent it to me by email. It was very good but it would have saved time for both you and me.
5/5
August 3, 2021
Great, my little grandchildren love it, very good quality and quite easy to assemble (with two). Next purchase is the igloo tent.
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