Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
January 3, 2022
speed of delivery and compliance of the product with the site. PRODUCT SEEMS OF GOOD QUALITY ON FIRST TRIALS
5/5
January 3, 2022
Nothing to report! It's perfect!!
5/5
January 2, 2022
Very serious happy with the product
4/5
January 2, 2022
Good quality material. Assembly quite simple done without much difficulty. Access ladder with steps not wide enough for our taste. Excellent trampoline and very happy with our purchase
5/5
January 2, 2022
Very good quality trampoline. Satisfied with the purchase. Meets the children's expectations.
5/5
January 2, 2022
Good quality material, easy to assemble.
5/5
January 2, 2022
Ease, precision, speed, only qualities
3/5
January 1, 2022
Good products but lack of precision on the attachments for the ninja course and delivery problem (called France trampoline twice and once mondial relay) no direct information and delivery after Christmas.
Réponse de France Trampoline - November 22, 2021
Hello, thank you for your feedback. We apologize for the delivery delay, we will inform our logistics about this extended delay. We do our best to ensure our customers receive their products as quickly as possible. Please feel free to contact our customer service available by email (contact@france-trampoline.com) or by phone for any inquiries regarding our products. Best regards, the France Trampoline team
5/5
December 30, 2021
delivered very quickly
5/5
December 29, 2021
Delivery on time. Quality product and compliant.
5/5
December 28, 2021
Quick order, very professional email contacts.
4/5
December 28, 2021
Order compliant and delivery without issue. Trampoline awaiting assembly.
5/5
December 27, 2021
No problems, impeccable.
4/5
December 27, 2021
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4/5
December 27, 2021
Not very clear: is the evaluation for the product, the purchase, or the delivery?
5/5
December 23, 2021
Quality, efficiency, speed, and the option to pay in installments is appreciated.
5/5
December 22, 2021
Order compliant, received on time.
5/5
December 22, 2021
Speed of shipping, excellent quality of the trampoline.
5/5
December 21, 2021
Serious and responsive.
4/5
December 20, 2021
Material not assembled.
5/5
December 20, 2021
Super Apollo 500 trampoline, even better than the old model.
5/5
December 19, 2021
Very good customer service, I highly recommend.
4/5
December 18, 2021
Very good small indoor trampoline! It is especially very quiet, but I recommend placing it on a mat to not hear it at all! The only small downside is that the assembly seems simple at first, but when it comes to fixing the feet together, it's better to have two people! The bolt covers are not of excellent quality nor very aesthetic.
5/5
December 16, 2021
Perfect, fast delivery and quality product.
3/5
December 15, 2021
Material conforms to the request, however a negative note on the delivery, the package arrived torn with parts scattered at the back of the truck, the delivery person was not sure that these parts belonged to this package. Following this mishap, I am not certain about a future order.
Réponse de France Trampoline - November 7, 2021
Hello, thank you for your comment. We are sorry to hear that your delivery experience went poorly. We will obviously pass this information to our logistics department to avoid the same problem with future deliveries. Following this delivery, did you leave any reservations on the delivery note detailing the damage encountered? The condition of the concerned package? The fact that parts were scattered in the truck? Indeed, complete reservations allow us to take action against the carrier to cover you in case of missing parts. Please do not hesitate to contact our customer service (contact@france-trampoline.com) to provide precise feedback and thus allow us to improve. We understand that you may be put off by this mishap; however, France Trampoline is committed to providing a good experience to its customers and finding solutions to your problems. Best regards, the France Trampoline team.
4/5
December 13, 2021
Delivery was compliant and quite fast.
5/5
December 12, 2021
We found parts to repair a trampoline purchased 5 years ago that was damaged due to a gust of wind. This avoids throwing it away and buying a new one! The only downside is that the reference proposed by default by the site was not accurate, but I was still able to order the correct part!
5/5
December 9, 2021
Delivery in 48 hours! No bad surprises upon unpacking. The material seems to be of very good quality. The slackline given for my granddaughter's 9th birthday was tested by the whole family and also by the group of friends invited on the birthday day. It promises good moments again when the weather is better.
5/5
December 9, 2021
The product is of very good quality and the service is very pleasant.
5/5
December 7, 2021
Very efficient, quick and careful shipping, the zip line was a big hit with a 4-year-old and an 8-year-old.
5/5
December 7, 2021
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4/5
December 7, 2021
Good quality trampoline!
5/5
December 6, 2021
Speed and products conform to expectations.
5/5
December 6, 2021
As for the delivery, the provider was perfect. As for the product (zip line and slack line set + Ninja course), it is the Christmas gift for my grandchildren, so not yet installed.
5/5
December 6, 2021
Delivery was compliant and fast.
4/5
December 2, 2021
Fast delivery, product meets my expectations.
5/5
December 1, 2021
Products conform to the description. The zip line and slackline were a hit for my daughter's birthday. Very good quality products. Let's see how they hold up now.
5/5
December 1, 2021
Very good
5/5
December 1, 2021
Meets my expectations, fast delivery.
5/5
November 29, 2021
Very good service, quality is there.
5/5
November 29, 2021
Very good service. Fast delivery overall.
5/5
November 27, 2021
The site is well done, the trampoline is of very good quality, delivery is fast.
4/5
November 24, 2021
Product delivered on time and meets my expectations.
5/5
November 23, 2021
Good communication from customer service. Very high-quality products. The price is very reasonable considering all the services provided.
5/5
November 21, 2021
No issues
5/5
November 20, 2021
Perfect
5/5
November 18, 2021
Very good: fast delivery, clear assembly guide, very good quality materials.
4/5
November 17, 2021
Fast delivery. Product meets expectations.
5/5
November 17, 2021
Glad to be able to find spare parts for our trampoline over the years and thus keep it in good condition.
4/5
November 17, 2021
Delivery very poorly managed despite the specified information and not delivered to the home.
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