Avis clients France Trampoline

4.7 /5
19606 avis clients
3/5
16 juin 2021
Shipping costs more than the ordered item. *** euros for a part worth 25 €. And on top of that, the delivery leaves much to be desired, delay, dropped off carelessly in front of our house, without warning. I am really disappointed.
Réponse de France Trampoline - 14 avril 2021
Hello and thank you for your comment. The W leg you ordered is an oversized item for carriers, which incurs additional costs. Furthermore, we are sorry that the delivery did not go smoothly. We will pass the information to the carrier for improvement. Have a nice day, the France Trampoline team.
2/5
16 juin 2021
Delivery expected in 4 months is too long
Réponse de France Trampoline - 10 février 2021
Hello and thank you for your comment. We are experiencing supply issues beyond our control on certain references. Please believe that we are doing everything possible to deliver you as soon as possible and to inform you of delivery delays when they occur. Enjoy your Strat'Up 250! Best regards, the France Trampoline team.
5/5
16 juin 2021
Fast delivery. Competent commercial service
5/5
16 juin 2021
Completely precise information by phone. The announced deadlines are honored and notified at all stages. The product is of very good quality and the assembly instructions are very clear. I actually assembled the product alone in a short day. I am really fully satisfied with my purchase and the professionalism of your company.
5/5
16 juin 2021
Excellent
5/5
16 juin 2021
very good quality material.
5/5
16 juin 2021
Very satisfied with the zip line as described
3/5
15 juin 2021
Product conforms to my expectations. However, delivery time was extremely long.
Réponse de France Trampoline - 15 avril 2021
Hello and thank you for your feedback. At the time of your order, the seat for the zip line was not in stock, as indicated on the product sheet. Upon receipt in our warehouses, we sent it to you without delay. Enjoy your zip line! Have a great day, the France Trampoline team.
5/5
15 juin 2021
very good service. Product as described
5/5
15 juin 2021
I acknowledge that the quality of the product is superb
5/5
15 juin 2021
Perfect thank you
5/5
15 juin 2021
I thank France Trampo immensely who, to reward my loyalty, generously offered me the ladder; I highly recommend their products which are very durable over time.
5/5
15 juin 2021
I acknowledge that the quality of the product is superb
5/5
15 juin 2021
Fast delivery. Very good material, excellent quality. Easy installation for the Ninja Max pack. For the installation of the zip line, I advise future buyers to be several to pull on the cable to tighten it, or buy the accessory offered on the site, because with 2 people (man/woman) it was laborious to get it well tightened. My wires are bursting, especially with the zip line.
5/5
15 juin 2021
Very professional and quality material
5/5
15 juin 2021
Perfect
5/5
15 juin 2021
Really happy with my purchase Corresponds to my son’s expectations
5/5
15 juin 2021
Quality product that lasts over time
5/5
15 juin 2021
Good product. Fast delivery.
5/5
15 juin 2021
Very fast shipping and quality material. I recommend 👍
5/5
15 juin 2021
Very good customer service
4/5
15 juin 2021
Good advice, fast shipping, however many products are out of stock
5/5
15 juin 2021
Very good product
5/5
15 juin 2021
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5/5
15 juin 2021
Quality product. Fair price. Competent service.
4/5
15 juin 2021
Good quality product with relatively simple instructions for assembly.
5/5
14 juin 2021
I chose your site among others for your quality of service and follow-up. Easy and more human phone contact than by email. I recommend you to my friends.
5/5
14 juin 2021
Very good material
5/5
14 juin 2021
excellent service and advice
5/5
14 juin 2021
Good quality material! Top customer service for inquiries before purchase
4/5
14 juin 2021
Simple and effective
5/5
14 juin 2021
Excellent service: price, deadline, quality, everything is very good
5/5
14 juin 2021
Very satisfied. Very fast delivery. Very pleasant person on the phone
5/5
14 juin 2021
Clear site, delivery made on time, product conforms to the description, very good material
5/5
14 juin 2021
Excellent advice and management of the delivery logistics.
3/5
14 juin 2021
no reminder email when the product became available after order and payment by bank transfer
5/5
14 juin 2021
Very pleasant and professional welcome, fast delivery, very good quality material.
5/5
14 juin 2021
Exactly what I was looking for!
5/5
14 juin 2021
Fast delivery, perfect products! Thank you
5/5
14 juin 2021
exactly the parts we needed!!! Yet our trampoline is 10 years old. Products that last and can be maintained without problem.
5/5
14 juin 2021
Good quality trampoline, solid and stable
5/5
14 juin 2021
Very good
5/5
14 juin 2021
Order received as indicated, no surprises
5/5
14 juin 2021
Without any problem Always there, same satisfaction Already a customer
4/5
14 juin 2021
Hello The only downside is the assembly because you need to be 2 and it’s a struggle and we get our fingers stuck
1/5
14 juin 2021
So it’s terrible with you, lost order, I only get refunded when you find the order, finally I’m offered a new delivery which I kindly accept and I receive an email 4 days later to tell me that there is a 2-month stock shortage, a joke!!! and yet I liked your concept, I hesitated with *** and well it would be ***. So I’m hesitant to give you a bad review on Google.
Réponse de France Trampoline - 5 mai 2021
Hello, I’m sorry to read this. Indeed, your order has unfortunately been lost, please believe that this is independent of our will. During the search, the soccer goal went out of stock. We apologize for the delay in searching and refunding, but in this case we must respect a process that takes time. We would be happy to give you a 5% voucher for your next purchase if you wish to order again on our site. Have a great day, the France Trampoline team.
5/5
13 juin 2021
Very satisfied... very good quality. The children never get tired of the zip line, neither do the adults!! The whole family tested it, even grandpa 😂. Delivery was quite fast... really not disappointed... thank you 😊
4/5
13 juin 2021
Good provider, quality product and good phone contact, I highly recommend
5/5
13 juin 2021
Very good trampoline, 250cm version, looks good. The net is well tensioned, and if you respect the direction of the bungee cords that hold it, the trampoline does not creak 👍 Attention, adults can go on it, but my butt touched when I tried a trick... (falling sitting) I had contacted customer service before ordering to make sure that adults can enjoy it... I was told that the standard imposes 50kg regarding the circumference... but that you can go up to 130kg... I weigh only 70 and I touch when jumping hard... It's still the same fabric and the same springs as the 300... but the 300 is a bit higher...
5/5
13 juin 2021
Fast service, very good mat, the children are very happy
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