Avis clients France Trampoline

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Quality product. Fast delivery.

Very good product and the children are happy, Thank you.

Very good product, delivered on time.

The service was that of a quality professional.

Item delivered on time, conforms to the description. Everything seems to be of very good quality. Very good tutorials for assembly. Only small complaint: in the assembly video, it looks super easy, it's a woman who performs the actions effortlessly, whereas in reality, even the strongest man in the family had difficulty inserting the tubes into the clamps... and we had to use a hammer and a wooden board to push them all the way in.

Very good product, of good quality! But delivery time too long, and often postponed..... Last item received in January 2022, order placed in April 2021!!!!!......

Good product that delights our children, only downside is the delivery box damaged on a completely exploded pallet.

Perfect and fast delivery!

Quality of service is terrible. Exclusive France Trampoline product, ordered on 03/11/21, shipped on 28/12/21!! Shameful for a manufacturer’s products and at *** on top of that. No commercial gesture, no apology... I do not recommend.

The plastic hooks to hold the safety net are not sturdy enough: 2 broke while putting up the net. These are the same plastic hooks for the protective mat covering the springs. We have 4 broken just after the first season of use. We bought from France Trampoline for the quality and spent the financial means for that, so of course, we are disappointed with this part of the product. We will therefore contact France Trampoline's customer service for a commercial gesture (free supply of hooks).

Product conforms to the order, careful packaging, and fast shipping.

Very good quality trampoline but unfortunately the cover is torn.

The ninja course is good, but the ropes (part of the elements) are hard to grasp. First installation not easy. Better to be two.

Very good experience with customer service. After a mix-up with the order, they were very efficient in correcting the mistake, good communication, providing regular updates on the follow-up and even made a commercial gesture in the end. Among the best customer service experiences I've had.

Clear

Hello, online purchase OK, FT contact OK. For the product (a replacement jumping mat, this one is waiting for Spring to be assembled, so no review for now) For complete trampolines, given the sums involved, one might regret that there are no demonstration spaces (at the regional level for example). I wanted to acquire a large rectangular trampoline, but in the absence of product visualization and given the investment, I did not take the plunge! Another idea I had submitted at the time: With the agreement of customers who have already purchased a trampoline from you, having contact details to possibly see the products in place. Best regards

Careful and fast shipping. Quality product.

Average rating due to delivery issues: contrary to what was announced during the order, the delivery person did not contact to set a delivery day. He showed up at the delivery location without notice and we had to improvise a delivery at a kind neighbor given the weight and bulk of the package

The parts I ordered for my trampoline are ideal and were delivered in record time

Fast shipping and compliant with the description. Very good!

A bit expensive.. but it fits very well with my topflex brand trampoline which no longer manufactures the product

Very fast delivery despite the very large orders before Christmas. Accommodating and responsive. Nothing to complain about, I recommend.

VERY SATISFIED WITH THE PRODUCT

everything went well!

excellent service!

Impeccable delivery tracking Fast delivery

Good site Good product quality Good delivery

Very good

Delivery via Mondial Relay, a few days before Christmas, arrived quickly. Material well packaged, box almost too big. Missing the user manual. Kids are happy, parents too!

Easy order Fast delivery Perfect product!

Excellent

Not seeing the order arrive on time, I called. The order was left "in limbo"! for no reason! Too bad during the Christmas period! Luckily I called! Otherwise, good reception on the phone, and product matching expectations.

simple effective fast

Very good service

Very satisfied in everything!

The assembly of the trampoline is more complicated than announced, it requires two strong people, it's complicated; it should probably be mentioned in the instructions but the result is great

Product conforms to the description. Fast delivery.

Product conforms and very satisfying

Fast delivery, clear assembly, quality material, everything is perfect!

Order arrived in good condition and on time

The technical information of the products is complete, which facilitates online choice. The received product is of quality and very solid, the delivery was fast. The assembly instructions are also very clear and facilitate assembly. Very satisfied with my purchase!

Good

Nothing to complain about Delivery time announced respected

Very good

Nothing to report

2nd year that I order from you and I am very satisfied with the ordered material and for the shipping even if there was an error on my first order. Otherwise your team is very responsive. Thank you for our children.....

Very good only small downside my preferred dates specified in my email were not "raised". Very good telephone reception and material that seems to be of very good quality.

Very good service.

Very happy with my purchase.