Avis clients France Trampoline

Patience and availability of contact given the situation. Appreciated commercial gesture made. After, I still regret that supposedly French products are made elsewhere than in France (hence the big delay in delivery because products did not arrive in the France Trampoline warehouses.)

Top service (As every time)

Very good

Fillet delivered quickly, of good quality and easy to assemble.

We are very happy with the trampoline, it is great quality and the kids love it. We had a couple of issues with the delivery but the customer service team at France Trampoline were exceptional, especially Coralie Edwards. We are very happy with the product and the service received and would highly recommend this company.

Good welcome when ordering by phone. Speed of ordering and delivery.

Perfect nothing to report

Very good.

Excellent handling of the order and fast delivery.

Very good

Fast delivery.

VERY GOOD PRODUCT AND DELIVERY WITHOUT ISSUE.

We had a problem with our trampoline but France Trampoline managed the issue admirably. A big THANK YOU to France Trampoline.

The order went very well as did the delivery. Perfect. This trampoline is wonderful for both an adult and my little girl who just turned 3 and it was for her. A bit complicated to assemble but it's sturdy and well protected. Over time, outside, I don't know the duration but I trust. Thank you again. Very good product in relation to the price.

The material is of good quality, large size, more than I imagined. The assembly instructions are insufficient for some steps. We managed to get through it anyway. Overall satisfied with my purchase.

Order delivered on time at the relay point. No remarks to make.

The trampoline is of very good quality; delivery was delayed but everything was done to minimize the delay. Nothing to complain about!

Quality product, assembly instructions quite precise. Assembly requires two people but it is possible to do it alone with a lot of time! The trampoline seems very solid to see with use over time.

Material received within the announced time during the purchase. Very good quality material. My children enjoy it greatly.

Very good product despite the long wait for delivery. I was warned of a 4-week delivery time which was extended by 2 weeks, which can happen given the context... however I am very disappointed regarding the payment as my payment was debited at the time of the order and not at delivery!!!

We can buy the parts to replace the defective ones. Perfect for keeping the trampoline in good condition. It is like new!

Order compliant with expectations, however after 21 months the fabric is pierced. Yet the tchoukball was brought in after each use.

Very responsive.

The announced deadlines are not respected and assumed. We purchased a ninja course, 2 jump'up 360 trampolines, accessories, and spare parts about 8 months ago due to a violent weather episode. You refused to send us an invoice including the trampoline purchased in December 2020 and the accessories purchased a month later (they were not available at the time of the trampoline purchase), to facilitate a partial refund from the insurance. Moreover, the price of the trampoline has increased by 20% in 6 months and you did not want to make a commercial gesture. You will understand our dissatisfaction.

Very professional and very kind.

Very nice and good product. Unfortunately, there is a small problem and after contacting the company by phone still no response.

Plan not obvious but we managed to get there.

Great contact with customer service, very satisfied with the solution found.

SUPER

Good quality of the material, too bad the zipper doesn't go down lower because it's difficult to access the trampoline.

Very good

Reliable and fast

Order compliant, good telephone information.

Very good

Everything was perfect. The delivery was on time. The delivered items were as expected, without surprises. I recommend FRANCE TRAMPOLINE where I have been ordering items since 2009 with complete confidence.

VERY GOOD QUALITY PRODUCT

good service

our order went well.

Very good material

Great order well placed Quality trampoline the kids are having fun thank you

Material received as ordered, of good quality. Delivery on time.

Order received quickly. Large selection of spare parts.

Fast delivery and quality product

I called to find out which net I should order but I was not fully informed which means I did not order the right model. The exchange was accepted but I had to cover the shipping costs.

Very good service overall

Delivery time much too long: about 2 months for a ladder.

very good

Excellent advice at the time of ordering, followed by careful shipping. The products are of quality and very well thought out.

top

Perfect