Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
27 mai 2021
Good advice for this product and the quality is there.
5/5
27 mai 2021
Very good
5/5
27 mai 2021
-
3/5
27 mai 2021
The 2 items were not available at the same time but I had to ask to have the delivery of what was available. I think this could have been offered. I repurchased a complete net and a protective cover for an old trampoline, I would have liked a commercial gesture as it was a big budget and there were offers on the site. I was told there were no more promotions. It's a bit disappointing.
Réponse de France Trampoline - 11 mars 2021
Hello and thank you for your comment. The availability of products is indicated on each product sheet. In the order confirmation email you received, it is clearly stated "If you purchased one or more accessories and spare parts: as soon as we receive the missing products in our warehouses, we will proceed to ship your order in its entirety." Following your contact with customer service, we sent the spare part in stock at our expense, then 13 days later, the missing product once it returned to stock. We did our best and are sorry if this did not satisfy you. Best regards, the France Trampoline Team.
5/5
27 mai 2021
Impeccable material. The customer service is very attentive and efficient. Thank you!
5/5
26 mai 2021
Very satisfied with the trampoline. The quality is there.
5/5
26 mai 2021
Very good service.
5/5
26 mai 2021
Very good product, good quality!
5/5
26 mai 2021
Perfect service, Very accommodating
4/5
26 mai 2021
Good
3/5
26 mai 2021
I am disappointed with the quality of the trampoline pad which does not match in foam thickness or skirt length to the original despite what customer service says: I checked with the old pad that I replaced.
4/5
26 mai 2021
Very satisfied with France Trampoline products, the products are very high quality.
4/5
26 mai 2021
Very satisfied with the purchase, superb jumping mat, quality net, I would have preferred the pad to be outside the jumping area. My gymnast daughter sprained her toe due to a landing on the pad.
5/5
25 mai 2021
Quality product, perfect customer service and follow-up
4/5
25 mai 2021
Nothing to report everything is compliant
5/5
25 mai 2021
Great, I don't regret it, you can feel the French manufacturing, it's solid, nothing to compare with what I had before from other suppliers. The assembly must be done seriously, but everything is very well explained. You can really feel that we are going to keep this one for a long time!
5/5
25 mai 2021
Delivery time kept Payment facility offered Product compliant with the description made on the site Completely satisfied
5/5
25 mai 2021
Compliant, great.
1/5
25 mai 2021
delivery times too long order made in February still not received for some items out of stock
Réponse de France Trampoline - 1 mars 2021
Hello and thank you for your comment. Indeed, the announced delay for the restocking of the premium net for Apollo Sport 500 has been extended independently of our will, we are sorry. Rest assured that the product will be sent to you immediately after it returns to stock. Best regards, the France Trampoline Team.
5/5
25 mai 2021
Great site. Despite the stock shortage, the deadline was respected. Trampoline of quality far superior to the competition. For me, it is one of the best trampolines on the market
3/5
25 mai 2021
Efficient delivery. Product well packaged. However, I had an incident after a month of use because the metal ring connecting the rope to the pulley broke at the end of the course. Fortunately without injury but we were very scared
Réponse de France Trampoline - 10 avril 2021
Hello and thank you for your comment. I am sorry to read this, it is the first time we have this feedback. We are relieved to know that you were not injured fortunately. Customer service has already contacted you to send you a seat under warranty. We hope this experience will not prevent you from fully enjoying your zip line. Best regards, the France Trampoline Team.
5/5
25 mai 2021
Nothing to say, top
5/5
25 mai 2021
perfect
5/5
24 mai 2021
Perfect
5/5
24 mai 2021
Very good product of excellent quality. Product tracking meets expectations.
4/5
24 mai 2021
Happy with this trampoline which is of very good quality. I would just say that the weakness is the plastic hooks that break easily so I made a request to customer service and they sent me some free of charge. But they break again. I had to replace them with metal hooks that I bought at a hardware store. Otherwise, very good product and very responsive customer service. So product to recommend.
5/5
24 mai 2021
Very good
5/5
24 mai 2021
Everything is perfect👍 product, delivery, after-sales service... Only the assembly is very difficult.
5/5
24 mai 2021
Good reception, order received quickly and conforming. Replacement of a defective product without any problem.
5/5
23 mai 2021
Very good
5/5
23 mai 2021
Quality fabric. A bit hard to put on alone. You need help. I recommend this site
3/5
23 mai 2021
Wrong delivery
Réponse de France Trampoline - 15 avril 2021
Hello and thank you for your feedback. Indeed, there was a mix-up in the order during preparation, we are sorry for that. The issue has been addressed by customer service and your order has been resent. Customer service remains at your disposal. Best regards, the France Trampoline Team.
5/5
23 mai 2021
Impeccable !!!!
2/5
23 mai 2021
The net is too long to put on the Sky Line it drags on the ground. And we received it with only one carabiner...
Réponse de France Trampoline - 14 avril 2021
Hello and thank you for your comment. The climbing net measures 1m80 x 1m80, the trick to shorten it is to pass your slackline inside the 'attachment handles' of the net and use the carabiners to shorten it, I invite you to check the product sheet photos. The missing carabiners will be sent to you as soon as possible, we apologize for that. Best regards, the France Trampoline Team.
5/5
23 mai 2021
Delivery time conforms to what is announced. Quality product.
3/5
23 mai 2021
Very long supply times, springs still not delivered and trampoline damaged for over a month
Réponse de France Trampoline - 9 avril 2021
Hello and thank you for your comment. After checking, you placed your order on April 8, the order was shipped on April 12. It is in status: delivered by the carrier DPD on April 14. Customer service is at your disposal for any further information. Best regards, the France Trampoline Team.
5/5
22 mai 2021
Very good good products
5/5
22 mai 2021
Very good product received quickly.
4/5
22 mai 2021
Order and delivery very good Assembly very difficult
5/5
20 mai 2021
Package well wrapped. The product matches the description.
5/5
20 mai 2021
Good merchant, quality product, deadline respected and spare parts available for a longer product lifespan.
4/5
20 mai 2021
very good
5/5
20 mai 2021
Speed and quality of the product
4/5
20 mai 2021
good service good product
5/5
20 mai 2021
Perfect
5/5
20 mai 2021
Very good service product conforms and very good delivery follow-up!
5/5
19 mai 2021
Quality product
5/5
19 mai 2021
Very good quality of products and received on the scheduled date
5/5
19 mai 2021
You are serious
5/5
18 mai 2021
Very easy to order and good material.
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