Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
August 30, 2021
Super Zipline
5/5
August 30, 2021
Order placed well
4/5
August 30, 2021
Order made following a damaged cover, France trampoline customer service very responsive and professional. Diameter error of the cover, but the error was quickly corrected by customer service. The only downside, the delivery person left the order on the trampoline which did not allow me to refuse the package that did not have the correct diameter. But France trampoline took it back at their expense, and quickly sent the correct cover without charge.
5/5
August 30, 2021
Perfect
5/5
August 30, 2021
A bit of wait on my order but good reception and perfect material. Thank you
5/5
August 30, 2021
Product conforms to the description, very fast delivery and impeccable quality.
5/5
August 29, 2021
Order shipped on the scheduled date (forecast according to restock). Well packaged. It is really interesting that spare parts for trampolines are always available! It is truly a guarantee of quality for France Trampoline.
3/5
August 29, 2021
Very long to arrive.
Réponse de France Trampoline - May 24, 2021
Hello, thank you for your feedback. At the time of your order, the items were not available before 30/06, as indicated on the product sheet. We sent you the products without delay as soon as they returned to stock, which was 10 days before the initially planned restock date. We apologize for the waiting time and do our best to inform our customers. Best regards, the France Trampoline team.
5/5
August 29, 2021
Super product. Fast delivery 👍
4/5
August 29, 2021
Very long delivery time because parts are pending.
4/5
August 28, 2021
The delivery person was very nice, he dropped off the package where it suited me and all with kindness and friendliness. It's a bit complicated to reach the office by phone and leave a message. But they are serious people in their job. A safety note, I have 8 small children and the youngest (4 years old) had the idea to go underneath while the others were playing on top. So supervision is essential, but maybe a net underneath would be welcome.
5/5
August 28, 2021
Quality material delivered on time.
5/5
August 28, 2021
The first part of my order was sent to me while there was a stock shortage on an ordered accessory and the second part was sent to me right after the restock. The different deliveries were perfect.
5/5
August 28, 2021
Very good service
5/5
August 28, 2021
Perfect trampoline. Easy to assemble. We are delighted with our purchase.
4/5
August 28, 2021
Delivery ok, nothing to report.
5/5
August 28, 2021
Excellent material that seems to last over time.
4/5
August 28, 2021
The package was not delivered to the address indicated on my order. The delivery person left it in the adjacent shop. But since the shopkeeper was on vacation, his replacement was unable to find the package. Upon the manager's return on August 15, I again claimed this package that you said was delivered!! In short, an order made in June arrived after August 15 and my children could not use the trampoline to their great dismay!!
4/5
August 27, 2021
The product was unavailable for several months. The order was then very easy and the delivery was quick.
5/5
August 26, 2021
Products conform to the description, fast delivery, have in time for wear and tear.
5/5
August 26, 2021
Good quality jumping mat and exact dimensions for a trampoline of another brand.
5/5
August 26, 2021
Very good team, good advice and very accommodating. We have had a trampoline for 10 years that is extremely sturdy and we just ordered some spare parts.
5/5
August 26, 2021
Nothing to report
5/5
August 26, 2021
Deadlines respected and conformity of the ordered product
5/5
August 26, 2021
Everything is very good
5/5
August 26, 2021
Good product, secure. The children are delighted.
4/5
August 26, 2021
Waiting time: 3 months!!! A bit much
5/5
August 25, 2021
Top customer service.
4/5
August 25, 2021
Good product, good overall quality. We are satisfied. However: - too bad there is no protection for the trunks of trees - assembly is not that simple: we had to use a winch to sufficiently tension the cable - too bad the "handle" cannot be easily removed for periods of non-use
5/5
August 25, 2021
Very professional, good follow-up of order information before delivery! Very satisfied with the quality of the material
5/5
August 25, 2021
Delivery deadline met. Product ok. Easy assembly but requires strong hands.
5/5
August 25, 2021
Very satisfactory, very good product quality.
5/5
August 25, 2021
listening
5/5
August 25, 2021
Very satisfied with the product, easy to assemble and very aesthetic..
5/5
August 25, 2021
Perfectly corresponds to my request. Good timing. Delivered without problem.
4/5
August 25, 2021
Good responsiveness
5/5
August 24, 2021
A trustworthy site. Good quality goods. Delivery in a short time (less than a week).
5/5
August 24, 2021
Bravo for the very good reception and information during each phone call. Our family is delighted to have been able to replace the worn parts and thus have a functional trampoline again.
4/5
August 24, 2021
The product is good but the boxes received were very damaged and even torn open. The fitting of some parts remains extremely difficult with only the tools provided
5/5
August 24, 2021
Very good product except for the tools provided to tighten the connections between tubes
5/5
August 24, 2021
Perfect as always
4/5
August 24, 2021
Delivery as expected and on time
5/5
August 24, 2021
No issues.
5/5
August 24, 2021
the spring protector cushion ordered replaces the same defective one on a KANGUI trampoline that their customer service does not cover
3/5
August 24, 2021
Delivery expected in a few days... but in the end the product was awaited for several weeks although in stock...
Réponse de France Trampoline - May 26, 2021
Hello, thank you for your feedback. On the same day of your order on 25/05, we contacted you by email to ask you to verify the compatibility of the safety net, as it was not the same as your previous trampoline order. We never received a response from you regarding this email, just a few months later an email asking where the delivery was. We apologize for the slightly late shipment in early July. We do our best to inform our customers and help them choose the right product suited to their needs. Best regards, the France Trampoline team.
5/5
August 23, 2021
Happy with our purchase. We bought the trampoline several years ago. It is used almost daily and we needed to change the mat. That is done. Thank you for allowing us to have spare parts long after the purchase.
5/5
August 23, 2021
Very good
5/5
August 23, 2021
Delivery on time and product in line with my expectations
5/5
August 23, 2021
Very satisfied with my purchase.
4/5
August 23, 2021
very good service. Impeccable delivery. The product meets our expectations.
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