Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
May 18, 2021
-
5/5
May 18, 2021
Very professional
4/5
May 18, 2021
28m zip line meets my expectations. A bit difficult to tighten the cable.
5/5
May 18, 2021
Fast and efficient, customer file always up to date even after 4 to 5 years without purchase, always top-notch equipment!
5/5
May 17, 2021
very good
5/5
May 17, 2021
The trapeze has brought joy to our little girl. Moreover, it was delivered on the scheduled date.
5/5
May 17, 2021
Fast, clear, reassuring, I recommend this product!
5/5
May 17, 2021
Fast delivery, product completely meets expectations and the (big) children are totally satisfied!
5/5
May 17, 2021
My daughters have a blast with it every day!
5/5
May 17, 2021
Quality products delivered quickly. However, I found that the instructions for setting up the slackline were not complete enough. I had to use a tutorial for the setup.
5/5
May 17, 2021
Very good, assembly with 2 people in 2 hours. The kids love it. The only thing is the ladder which is really not practical, it comes off and it hurts the feet.
5/5
May 17, 2021
It was perfect, everything was okay and on time
5/5
May 16, 2021
item conforms to the description, which brings joy to the little ones and even the bigger ones. very good quality
5/5
May 16, 2021
Perfect
5/5
May 16, 2021
Very good, item as described, I recommend.
5/5
May 16, 2021
Fast and efficient
4/5
May 16, 2021
Canvas a bit short compared to the requested dimensions! Good quality however! Very fast delivery
5/5
May 13, 2021
very professional
5/5
May 13, 2021
Perfect
5/5
May 12, 2021
Perfect service from start to finish. Product quality, speed of shipping, information about the product (assembly, safety), everything was perfect
5/5
May 12, 2021
Very good quality product, delivered quickly
3/5
May 12, 2021
The quality of the products is there but very disappointed regarding the delivery time and the information provided following my call. Indeed, I took the care to call to ensure that the order would arrive before 24/04, the date of my daughter's 10th birthday. I was confirmed that despite the out of stock of one product, the others would be delivered before (so 2 packages). And finally, I received everything today.
Réponse de France Trampoline - April 6, 2021
Hello and thank you very much for your comment. We sincerely apologize for the incorrect information that was provided to you during your call to customer service and also for the delay in receiving your order. I invite you to contact customer service who can offer you a commercial gesture. We wish you an excellent day, The France Trampoline team.
5/5
May 12, 2021
Delivery as promised and very fast
3/5
May 12, 2021
Package received quickly! But once installed, the ladder is unsuitable for my setup. The slackline of the ninja course needs to be very high to prevent the ladder from dragging on the ground! Moreover, it is unsuitable for young children! A product that will not be used!
Réponse de France Trampoline - April 6, 2021
Hello and thank you very much for your comment. We have never had negative feedback for the climbing net. If the product does not suit your setup, you can return it as long as it is clean and well packaged. Do not hesitate to contact customer service! Have a very nice day, the France Trampoline team.
5/5
May 12, 2021
Very serious. We even needed information by phone. Very very good welcome, very competent. We have been customers for several years.. I recommend.
5/5
May 12, 2021
Excellent product, which has many fans among the little ones and among parents who do not want to concrete their gardens for a few years, especially since it is evolving. This game has left no one indifferent and the quality is there. I highly recommend it, especially since the shipping is impeccable, the packaging too (without too much wasted space and all in cardboard, that's a little plus). A really good idea!
5/5
May 12, 2021
Very satisfied with my purchase but one attachment was missing. Top customer service, I should receive a new item by the end of June
5/5
May 11, 2021
Meets my expectations, excellent product
5/5
May 11, 2021
Nothing to complain about.
5/5
May 11, 2021
Good product. Kids like it
5/5
May 11, 2021
Perfect
4/5
May 11, 2021
1 of my received products is defective, it is punctured.
5/5
May 11, 2021
Fast delivery, clear explanation but not installed yet
5/5
May 11, 2021
Friendly person, attentive, available, precise information. Perfect. Thanks again to her. Sorry, I can't remember her name :-) Quality product, delivery as promised and fast. I do not wish to have my name, first name, nickname, email, etc. displayed if you show the comments. Thank you
5/5
May 11, 2021
Super quality! Super color, the whole family is satisfied and convinced!
5/5
May 11, 2021
Very good product adapted to our desire to combine fun with the safety of our little children
5/5
May 10, 2021
Very good service, very fast delivery
5/5
May 10, 2021
Very good quality trampoline, top service
5/5
May 10, 2021
Easy order, fast delivery despite a bug for the start of the order, but caught up by the responsiveness of customer service,
1/5
May 10, 2021
The package arrived damaged. I noticed after picking it up that two pieces were missing. I contacted France Trampolino to find out how I could return it. They never replied to me.
Réponse de France Trampoline - March 31, 2021
Hello and thank you very much for your comment. We are sorry that the package arrived damaged and incomplete. Our customer service contacted you on April 26 and left a message on your voicemail, and to this day you have not gotten back to us. If you still wish to return your order, it is entirely possible; we will refund you for the 50 springs even if only 48 were received. We wish you a pleasant day. The France Trampoline team.
5/5
May 10, 2021
Delivered quickly. Easy assembly. Satisfaction of the athletes. Nothing to say, maybe a bit expensive.
5/5
May 10, 2021
Equipment received very quickly, after-sales service available immediately and answering all our questions. The slackline and its accessories are of very good quality and assemble easily. Our children are having a lot of fun!
4/5
May 10, 2021
Correct order, some products that I would have bought as a supplement were not available.
5/5
May 10, 2021
Everything went well: quality product faithful to the order.
4/5
May 10, 2021
Good service
5/5
May 10, 2021
Product meets expectations
5/5
May 10, 2021
Very good. Just a few small difficulties with the assembly
5/5
May 9, 2021
Super easy to install!!
5/5
May 9, 2021
Very good products,
1/5
May 9, 2021
No news about my last order A weighting bag and a mini basketball hoop
Réponse de France Trampoline - March 30, 2021
Hello, thank you for your comment. The soft basketball hoop is currently on pre-order. The estimated restock date, indicated on the product sheet, is on 30/06/2021. Your entire order will be delivered to you as quickly as possible upon receipt of the restock of the basketball hoop. We wish you a pleasant day. The France Trampoline team.
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