Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
August 23, 2021
Completely satisfied
5/5
August 22, 2021
Very efficient reception
5/5
August 22, 2021
Super easy to order and very fast
5/5
August 22, 2021
Excellent
5/5
August 22, 2021
Very good
3/5
August 22, 2021
Problem with the trampoline, not resolved despite several emails to customer service. Too bad for the price of the product!
5/5
August 22, 2021
Top
5/5
August 21, 2021
nothing to report
5/5
August 21, 2021
Very good quality product
5/5
August 21, 2021
Products conform, good quality, correct packaging for delivery, delivery times respected
5/5
August 20, 2021
Fast delivery, top products my son doesn't leave the trampoline, he was demanding about the quality (gym) and is fully satisfied. Assembly is quite simple. Thank you
5/5
August 19, 2021
👍 the ordered items really meet our expectations.
4/5
August 19, 2021
Very good item, very long to receive due to the crisis but very happy with the quality of the product
4/5
August 19, 2021
Very good quality product easy to assemble.. I expected the ladder to be delivered with it given the amount of my purchase. Really a shame.
5/5
August 19, 2021
Very experienced, honest, attentive
5/5
August 18, 2021
Good quality corresponds to the order
5/5
August 18, 2021
Perfect
4/5
August 18, 2021
Great... a bit expensive when you detail the components!
5/5
August 18, 2021
Very good quality of the zip line and accessories. Fast shipping
4/5
August 18, 2021
Delivery within the displayed deadlines, products well packaged and meeting our expectations.
5/5
August 18, 2021
Delivery time was long but we were warned. Otherwise, good phone contact
5/5
August 18, 2021
Fast and accurate
5/5
August 18, 2021
Product conforms to my request. Delivery within the announced deadlines.
5/5
August 17, 2021
excellent product, my son totally approves.
5/5
August 17, 2021
Perfect.
5/5
August 17, 2021
Very well packaged pallet, good quality material I am completely satisfied, thank you!
5/5
August 17, 2021
Top product. Delivery was perfect. Assembly took a bit long but was easy (with my tools, as the ones provided are really cheap). Plan for time especially to adjust the vertical safety net.
5/5
August 17, 2021
Product delivered quickly, very good quality, the children are delighted
5/5
August 17, 2021
Good phone contact with an offer of help for assembly if needed (it wasn't needed, the trampoline was easily assembled by 3 pre-teens). Very good quality, my son is delighted
5/5
August 17, 2021
Easy order, quick reception, product corresponding well to the presentation
4/5
August 17, 2021
Very good product. Too bad the assembly guide is really insufficient. The assembly time is multiplied by ten.
3/5
August 17, 2021
Fast delivery. Assembly not detailed enough. Quality product except for the plastics with elastics that hold the spring protection. They broke on the first jump. Let's see if they will send me others at no cost...
Réponse de France Trampoline - July 9, 2021
Hello, thank you for your feedback. We apologize for these circumstances. Please feel free to contact our customer service (contact@france-trampoline.com) with photos of the defective parts. We will get back to you as soon as possible to apply the warranty. Best regards, the France Trampoline team
4/5
August 17, 2021
Very satisfied with the phone order. For the delivery, it was not expected so our package was dropped off at our nephew's place.
5/5
August 16, 2021
Impeccable, nothing to complain about the material. Small remark on the transport: the pallet was more like a crate than a real pallet, borderline dangerous.
1/5
August 16, 2021
The net received does not correspond to the old one which was only 2 years old: zipper instead of a double Velcro closure with 3 hooks much more practical with a larger and safer opening; moreover, our trampoline is black and red and the closure of the new net is green and white which detracts from the aesthetics of the whole while this was a criterion in the choice of our trampoline of which we are otherwise very satisfied. As for the delivery time (three months), it is not attributable to France Trampoline but it has accentuated our disappointment.
Réponse de France Trampoline - April 18, 2021
Hello, thank you for your comment. We have indeed changed the design of our nets and opted for a zipper for reasons of practicality and quality. Unfortunately, we no longer produce the old opening. Regarding the delivery time of the package, we always have a lot of requests before the start of the season and there may be a bit of delay in restocking. We apologize for these circumstances and do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team
5/5
August 16, 2021
Very good site and super product
3/5
August 16, 2021
Waiting time much too long, item ordered in April, received in July. Too bad.
Réponse de France Trampoline - April 19, 2021
Hello, thank you for your feedback. At the time of your order, the net was not in stock before 30/06, as indicated on the product sheet. In mid-June, we informed you by email that the restocking time would unfortunately be a bit longer than expected. Upon receipt in our warehouses, we sent it to you without delay on 07/07. We apologize for the waiting time and do our best to inform our customers. Best regards, the France Trampoline team.
5/5
August 16, 2021
I am very satisfied
4/5
August 16, 2021
Long delivery times due to stock shortages
5/5
August 15, 2021
Fast delivery time, quality in line with the description. We are satisfied with our order.
3/5
August 15, 2021
Professional refund service. Ineffective expert customer service to help a customer looking for a product
Réponse de France Trampoline - June 5, 2021
Hello and thank you for your feedback. Since your trampoline is not of our brand, we specified during our email exchanges that it is possible that our spare parts may not be compatible with your trampoline. Unfortunately, we do not have a suitable net for your brand - we therefore offered you a return at our expense and a refund. Best regards, the France Trampoline team
5/5
August 15, 2021
Good services. It is unfortunate to receive discounts after placing an order...
5/5
August 15, 2021
very good performance
5/5
August 15, 2021
Very good from order to delivery and meeting the expectations of the trampoline. Very good product easy to assemble and of quality.
5/5
August 15, 2021
Delivered on time, very good product my son is delighted. Simple and well-explained assembly.
5/5
August 15, 2021
Everything is perfect like my previous order of a ping pong table.
5/5
August 15, 2021
Purchase of a zip line. Everything was in accordance with the online product description. Easy to assemble and delivered on time. The product seems solid, the children are delighted!
4/5
August 15, 2021
Good product. Good value for money. Fast shipping. My grandchildren are thrilled.
5/5
August 15, 2021
Delivery on time and product compliant.
5/5
August 15, 2021
Fast, compliant and careful shipping
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.