Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
9 mai 2021
Very good products,
1/5
9 mai 2021
No news about my last order A weighting bag and a mini basketball hoop
Réponse de France Trampoline - 30 mars 2021
Hello, thank you for your comment. The soft basketball hoop is currently on pre-order. The estimated restock date, indicated on the product sheet, is on 30/06/2021. Your entire order will be delivered to you as quickly as possible upon receipt of the restock of the basketball hoop. We wish you a pleasant day. The France Trampoline team.
5/5
9 mai 2021
-
5/5
9 mai 2021
Quality products, delivery time respected. I recommend without any problem.
3/5
9 mai 2021
Simple and quick transaction. But the product is a bit too expensive for the quality and performance.
5/5
9 mai 2021
Perfect Delivery on time, goods conform to the order
3/5
9 mai 2021
A bit disappointed by the model recommended by default (as the other more expensive one was out of stock): impossible to put the ladder with this model, size too small, attachment system under the trampoline different from the previous one, more complicated and long (I would have liked this to be noted in the description). I regret not having waited for the restocking of the more expensive product. Otherwise, the product seems to be of good quality and was easy to assemble.
Réponse de France Trampoline - 31 mars 2021
Hello, Thank you very much for your feedback. I invite you to send photos of your ladder and trampoline to customer service at the email address: contact@france-trampoline.com so that we can understand the issue and remedy it. We wish you a pleasant day. The France Trampoline team.
4/5
8 mai 2021
Good equipment, except the starting sling is a bit short, in the Landes the trees are bigger than in Gironde...
5/5
7 mai 2021
Good product / Respect for delivery times / Advised by phone before placing the order.
5/5
7 mai 2021
Very well done description and quality product
5/5
7 mai 2021
Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.
5/5
7 mai 2021
Perfect service, good telephone reception, we opted for octopulse 460 top quality.
5/5
6 mai 2021
Fast and quality service. Good listening and understanding of the request
5/5
6 mai 2021
Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.
4/5
6 mai 2021
Very good trampoline of very good quality hence the price 😅
5/5
6 mai 2021
Very good!
5/5
6 mai 2021
Delivery time respected, very good product, the little children are delighted. However, when buying from France trampoline, I didn't expect to buy Chinese. Very satisfied with my purchase.
5/5
6 mai 2021
Order, shipping, and delivery perfect. Product conforms to my expectations
4/5
6 mai 2021
Fast delivery. Very appreciated contact. The only downside is that I didn't see anything regarding a crucial point of the ordered item: the recommendation regarding the trunk size. By a few centimeters, I couldn't install it. As a result, the protection provided for the tree is insufficient.
4/5
6 mai 2021
Product conforms and fast delivery
5/5
6 mai 2021
Impeccable... the little ones are having a blast
5/5
5 mai 2021
TB
5/5
5 mai 2021
Product compliant Fast delivery Contact with customer service excellent. Very nice service
3/5
5 mai 2021
I appreciated the information provided. The trampoline net seems to be of good quality (to see in the duration). However, the fixing hooks at the base are plastic and they break one after the other from the first uses.
Réponse de France Trampoline - 18 mars 2021
Hello and thank you for your feedback. We are sorry to read this and apologize for the problem encountered. I invite you to send, by email, photos of the broken parts to our customer service who will find a solution. contact@france-trampoline.com Best regards, the France Trampoline Team.
5/5
5 mai 2021
Impeccable delivery and on the announced day.
5/5
5 mai 2021
telephone contact very satisfactory perfect welcome
4/5
4 mai 2021
Hello I ordered too many springs will you refund them
4/5
4 mai 2021
good
5/5
4 mai 2021
Product meets my expectations. Delivery time correct.
5/5
4 mai 2021
Perfect, fast, simple
5/5
4 mai 2021
Satisfactory order
5/5
4 mai 2021
Everything was perfect! welcome, order, delivery and the delivered product.
5/5
4 mai 2021
Quality product, fast delivery, effective advice
5/5
4 mai 2021
Carbon rods to hold the net that are of a larger diameter than the original ones, much stronger. You just need to recover the elastic from the old ones that was not provided.
5/5
4 mai 2021
Fast delivery and in accordance with the order. Product meets expectations and is true to the description
5/5
4 mai 2021
Very good product I recommend it
5/5
4 mai 2021
The service is always impeccable
5/5
4 mai 2021
Fast and efficient delivery of parts
5/5
4 mai 2021
Serious site,
5/5
4 mai 2021
Very responsive supplier to the questions asked. Really great! We had a small issue with the delivery and the problem was resolved very quickly (immediate exchange of material). Really happy.
5/5
4 mai 2021
No problem 😊 good quality Thank you 🙏
4/5
4 mai 2021
hello your customer service team is excellent and friendly, the only problem is with your delivery service (DPD) not up to par best regards *** PS: thank you to your customer service team
5/5
4 mai 2021
Very descriptive
1/5
4 mai 2021
Quality just passable (the previous one lasted less than 2 years) and new color (gym blue) of very questionable taste
Réponse de France Trampoline - 24 mars 2021
Hello and thank you for your feedback. We are sorry that you do not like the color, we changed the design and color of the trampoline in 2020. The net you ordered is indeed a premium net compatible with your Waouuh Octopulse, the quality has not decreased. If needed, do not hesitate to contact our customer service. Best regards, the France Trampoline Team.
4/5
3 mai 2021
Package received on time and well packaged
4/5
3 mai 2021
all ok
5/5
3 mai 2021
Very happy with the product but especially I appreciated that they made sure I did not make a mistake in the measurements before sending the order, that's great 👍
4/5
3 mai 2021
order conforms to the original, reference easy to find, fast delivery, so perfect
5/5
3 mai 2021
Quick reception, very well packaged... No problem... In accordance with the description and easy to assemble.
4/5
3 mai 2021
good
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