Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
September 25, 2021
Very happy with my purchase
4/5
September 24, 2021
Good product but delivery was erratic which caused us to lose several days.
5/5
September 24, 2021
Perfect!! Everything was perfect from A to Z.
4/5
September 24, 2021
Very satisfied with the product.
5/5
September 24, 2021
Very good, as usual. I have known you for a long time. I have always had excellent contact and quality service.
4/5
September 23, 2021
Easy order, fast delivery
5/5
September 22, 2021
Perfect... As usual, the service is perfect. Both for ordering and for delivery... I highly recommend
4/5
September 22, 2021
Good
4/5
September 22, 2021
Everything is of very good quality, assembly is smooth and the provided tools are suitable and sufficient. The only negative point is the announced assembly time... 20min. It took us more than 2 hours for 2 people to assemble it from start to finish. And even if we are not the fastest in the world, it is clearly impossible to assemble this trampoline (octopulse 460) in 20min.
5/5
September 21, 2021
Good. Clear manual but assembly a bit long to do with somewhat muscular arms…
5/5
September 21, 2021
Replacement of the protection due to damage caused by hail and the ladder. The parts are available several years after purchase, that's why I chose France Trampoline. Package sent in the week following the order.
5/5
September 21, 2021
Material conforms to my request, well informed about the delivery date, and of good quality where spare parts can be found if needed.
5/5
September 21, 2021
Very good
5/5
September 21, 2021
Very good quality trampoline, nothing to complain about. Very satisfied!
5/5
September 21, 2021
No difficulty
2/5
September 21, 2021
Bought with a release date of July 26. But ultimately delivered a month later. It could not be used this summer. Misled by the date displayed at the time of purchase..
Réponse de France Trampoline - July 16, 2021
Hello, thank you for your comment. When you placed your order on 11/07, the restocking date of the trampoline was 30/08, as indicated on the product sheet. On 12/07, the restock was advanced to 30/06. The product was finally shipped on 06/08 and delivered on 12/08. Your children were able to enjoy the trampoline during the month of August. We apologize for the slightly long preparation time and assure you that we do our best for our customers to receive their orders as quickly as possible. Best regards, the France Trampoline team
5/5
September 21, 2021
Excellent quality, bucket mat and springs perfect! My children are really happy to be able to jump on this trampoline
5/5
September 21, 2021
Clear presentation. Good product found
5/5
September 20, 2021
Delivery before the scheduled date, package without problems
5/5
September 20, 2021
Perfect
5/5
September 20, 2021
Good but assembly time longer than announced
5/5
September 20, 2021
Order received on time and in line with my expectations
5/5
September 20, 2021
Very good quality trampoline, I recommend without hesitation.
5/5
September 19, 2021
Service 👌 site to recommend
5/5
September 19, 2021
Very good
5/5
September 19, 2021
Zip line conforms to the description. Easy to assemble, and the kids are having a blast.
5/5
September 19, 2021
Excellent service.
5/5
September 19, 2021
The measurement indication was not very clear, I had to return the jumping mat and the net. However, excellent phone reception, clear explanations, perfect product exchange, and great delivery speed.
5/5
September 19, 2021
Good
5/5
September 19, 2021
Very serious! Highly recommend!
5/5
September 18, 2021
Very good!
5/5
September 18, 2021
Very Good
4/5
September 18, 2021
Very satisfied
5/5
September 18, 2021
very good phone reception, a very competent and helpful contact, very fast shipping
3/5
September 18, 2021
Long delivery and item slightly different from the previous one!
Réponse de France Trampoline - July 10, 2021
Hello and thank you for your comment. When you placed your order on 05/07, the net was not in stock until 25/07, as indicated on the product sheet. We shipped the product on 07/08. We apologize for these few days of delay and do our best to ensure our customers receive their orders as quickly as possible. Your new net should last you as long as the old one. Best regards, the France Trampoline team.
2/5
September 18, 2021
Delivery in several parts, still missing some pieces
Réponse de France Trampoline - July 9, 2021
Hello, thank you for your feedback. We have checked your order and according to our system, all spare parts were shipped as soon as they were available (jumping mat on 13/07 and net on 09/08). We indeed had delays in restocking the net, we apologize for these circumstances. Our customer service will get back to you by email to get more information regarding the missing parts. Best regards, the France Trampoline team.
5/5
September 18, 2021
The order was a bit long to receive! But I found a trampoline like new
5/5
September 18, 2021
Delivery scheduled for Saturday but postponed to Monday due to an "incident". Other than that, everything is perfect.
5/5
September 18, 2021
Quality products. The advisors are very professional.
5/5
September 18, 2021
Fast delivery
5/5
September 18, 2021
Very good material, the buried trampoline is a success. And much safer for parents. No issues with the order, delivery on time. I recommend.
4/5
September 18, 2021
Delivery a bit long due to covid. Efficient phone support.
1/5
September 18, 2021
The product is very disappointing compared to the old one. Seems very fragile. There are already 3 broken hooks
Réponse de France Trampoline - April 24, 2021
Hello, thank you for your comment. We apologize for this issue encountered. We will send you a dozen hooks under warranty as soon as possible. Our customer service (contact@france-trampoline.com) is at your disposal for any further questions. Best regards, the France Trampoline team.
5/5
September 18, 2021
by phone I was able to quickly order exactly the items that needed to be replaced.
5/5
September 18, 2021
No problems with the delivery and the product
5/5
September 17, 2021
VERY satisfied.
4/5
September 17, 2021
I had to re-drill the tubes to be able to put them in place, no worries about the rest.
5/5
September 17, 2021
fast delivery, excellent quality trampoline, I am very satisfied!
5/5
September 16, 2021
Trampoline received quickly, very nice quality, assembly plan very good, effective and pleasant bounce, the whole family is very happy.
5/5
September 16, 2021
Nothing to report.
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