Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
May 3, 2021
Delighted with their service. Well-designed site and after placing the order, a sales representative contacted me to ensure that the chosen product is compatible with my equipment.
5/5
May 3, 2021
Fast and well packaged
5/5
May 3, 2021
Robust trampoline. The kids are delighted.
3/5
May 3, 2021
package arrived wet from a cleaning product coming from a punctured can in the transport truck. I accepted the package anyway after checking but I had to unpack it immediately to prevent the product from damaging the whole.
Réponse de France Trampoline - March 26, 2021
Hello, thank you very much for your comment. We are sorry that the delivery did not go ideally, please feel free to contact customer service if needed. Please note that you always have the option to refuse a package if it does not arrive in good condition. I wish you an excellent day. The France Trampoline team.
4/5
May 2, 2021
Good customer service
3/5
May 2, 2021
ball arrived with a loose seam
Réponse de France Trampoline - March 27, 2021
Hello, Thank you very much for your feedback. We did not receive your email, I am sorry. Please feel free to resend your photos (contact@france-trampoline.com) so that we can forward them to production to inform them of the manufacturing issue. We will send you a new ball as soon as it is back in stock. Have a nice day, The France Trampoline team.
5/5
May 2, 2021
Nothing to complain about. The entire service went very well
4/5
May 2, 2021
Top fast delivery
5/5
May 2, 2021
Very good
5/5
May 2, 2021
good
5/5
May 2, 2021
In accordance with the announced criteria.
5/5
May 2, 2021
Super happy. My son is thrilled, it's super sturdy
5/5
May 1, 2021
Excellent
4/5
May 1, 2021
Very good but not easy to assemble
5/5
April 30, 2021
very good
5/5
April 30, 2021
Well received 😊👍
4/5
April 30, 2021
The paint in the center of the fabric stains clothes. The attachments to secure the cushion that protects the springs are very, very difficult to put on. We had to undo the knots and redo them after passing the elastics with a screwdriver. Very bad choice of fixation to review in my opinion. The zipper that closes the trampoline net broke on the first day. The attachments that hold the net under the trampoline are fragile. In 1 month, 2 have already broken. Apart from that, the trampoline has a good bounce and is robust.
4/5
April 29, 2021
Good product, quality. For the zip lines, the basic sling (2m) is short for large trees, I had to reorder a longer one (4m). This problem should be mentioned, with an option for a long sling.
5/5
April 29, 2021
Speed of delivery, quick assembly, solid trampoline
5/5
April 29, 2021
Perfect
5/5
April 29, 2021
Product conforms to its description. Deadline respected. Perfect delivery.
4/5
April 29, 2021
The product itself seems to be of good quality, it's just the delivery that posed a problem, it was delayed several times and this forced me to stay at home, a bit inconvenient.
5/5
April 29, 2021
efficient and fast
3/5
April 28, 2021
Moderately satisfying set. The functions of the safety net are very random, almost all the hooks break. Also, the spring protection pad does not suit me, it keeps lifting. Average safety.
Réponse de France Trampoline - March 20, 2021
Hello, thank you for your feedback. I am sorry to read this, I invite you to send photos of the broken parts to contact@france-trampoline.com so that we can report the problem to production. Customer service is at your disposal to help you install the pad and set up a warranty for defective parts. I wish you an excellent day, the France-Trampoline Team.
5/5
April 28, 2021
perfect
3/5
April 28, 2021
Assembly problem. We had to force a lot to assemble the bars that did not seem to fit, and the assembly was difficult and took a long time.
Réponse de France Trampoline - March 4, 2021
Thank you very much for your feedback. I am sorry to read this, normally this trampoline is generally easy to assemble, there may have been a problem during manufacturing. Do not hesitate to contact customer service with photos if needed (contact@france-trampoline.com) so they can check your installation. Have a very good day, The France Trampoline team.
4/5
April 28, 2021
Good and customer service also
5/5
April 28, 2021
Good quality and aesthetic trampoline!
4/5
April 28, 2021
good
5/5
April 28, 2021
A responsive customer service, full of good advice, really great! As for the trampoline, it is fantastic. Exactly what we expected in terms of robustness and quality. My daughter is delighted and the parents are having fun too!
5/5
April 28, 2021
Products of very good quality, very efficient customer service.
5/5
April 28, 2021
Very satisfied
5/5
April 28, 2021
Speed of delivery and excellent trampoline quality
4/5
April 28, 2021
Very good quality trampoline and timely delivery. Nothing to say. However, I ordered an accessory: a water-filled weight, one of them came undone after the first day, letting the water flow out.
5/5
April 28, 2021
Very good
5/5
April 28, 2021
Top quality trampoline. Mediocre shoe support.
5/5
April 28, 2021
Very attentive. Following a problem with a defective new tarp, a return was made very quickly, I appreciate the gesture and the responsiveness.
5/5
April 28, 2021
Impeccable
5/5
April 28, 2021
We are very satisfied with the quality of the trampoline
5/5
April 28, 2021
Very satisfied from start to finish.
4/5
April 27, 2021
Adapted ninja course, very solid. A bit expensive though. Fast delivery time.
5/5
April 27, 2021
Item conforms to the description. Perfectly adapted to my children's ninja course. They love it.
5/5
April 27, 2021
Order arrived within the announced time. Delivery times extended by a few days, which is normal in the annual context. Very good communication and follow-up. Our son is delighted!
5/5
April 27, 2021
Fast serious excellent service
5/5
April 27, 2021
Very good quality trampoline, very well packaged for delivery, too bad there is no small ladder to get in.
4/5
April 26, 2021
Good quality material
5/5
April 26, 2021
Delivery in accordance with the order. Product easy to assemble, seems robust. To see in the long term. Completely satisfied, you have made some happy people. I recommend 👍
4/5
April 26, 2021
Your product brings joy to our little girls. It is a high-quality and well-designed material. The only problem, and this is recurrent, is your assembly manual which is ***, with *** drawings. This spoils the pleasure of assembly. Quickly change your paper design office, as this will harm you quickly. Best regards.
5/5
April 26, 2021
Trampoline completely in accordance with what is announced and of very very good quality. Ultra-fast and correct delivery, thank you.
4/5
April 26, 2021
The products are in accordance with the announced description.
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