Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
22 mars 2021
Quality trampoline, the phone reception is great, all the information is clear
5/5
21 mars 2021
Square trampoline 3mx3m. Very good quality product, installed for 2 weeks, the whole family finds it robust, quiet, and a great jumping mat for both children and adults. Very satisfied. However, the frame of the trampoline is very heavy and therefore hard to assemble.
5/5
21 mars 2021
Delivery on time. Product conforms to the order. High quality trampoline, we recommend this brand! Very satisfied with our purchase!
5/5
21 mars 2021
Superb trampoline very happy with the START UP purchase. Very sturdy, beautiful materials
5/5
20 mars 2021
Very good service; quick order taking, fast delivery with an excellent provider.
4/5
19 mars 2021
WHEN I CALLED YOUR SELLER I REALIZED I WAS MISTAKEN HE CORRECTED IT I RECEIVED ALL THE ITEMS WE ASSEMBLED OUR TRAMPOLINE IS LIKE NEW VERY SATISFIED
4/5
18 mars 2021
Net not very practical to use. For the other products in the order, they are of good quality.
4/5
18 mars 2021
Good material but missing an instruction manual for installing the jumping mat: very difficult to put on the last springs! It is only 4.27m in diameter instead of 4.30m?
5/5
18 mars 2021
Very good
5/5
17 mars 2021
Very good, nothing to report
5/5
17 mars 2021
We are delighted, the little children helped us set up the equipment, great
5/5
17 mars 2021
Good quality material
5/5
16 mars 2021
User-friendly website
5/5
16 mars 2021
Simple order and fast, quality delivery. Material very well packaged.
4/5
15 mars 2021
Satisfactory service and product matching my expectations
5/5
15 mars 2021
Slightly increased delivery time, but very professional delivery person, who contacted to ensure the best service.
5/5
15 mars 2021
Do not ask for a MANDATORY response, here
4/5
15 mars 2021
Very good material but I had difficulties obtaining it: nearly eight months of waiting
5/5
15 mars 2021
Delivery OK, satisfactory material. I use a winch to tension (moderately) the cable. Attention: I cannot imagine the tension achieved with brooms over 40 m (see instructions!). I am satisfied with the overall service.
4/5
15 mars 2021
Satisfied overall
5/5
15 mars 2021
Simple and effective
4/5
14 mars 2021
Good service and very good delivery person
5/5
14 mars 2021
Top-notch! As usual
5/5
14 mars 2021
Quality trampoline. Relatively simple assembly with the help of the instructions but you need to be two. My daughter likes it a lot
5/5
14 mars 2021
Perfect
5/5
14 mars 2021
Super delivered very quickly
4/5
14 mars 2021
Fast and careful shipping BUT there was a problem with the order preparation. HOWEVER, the customer service was remarkable, efficient, and concerned about inconveniencing me as little as possible.
4/5
13 mars 2021
Very good
5/5
12 mars 2021
Very good service. Even though we have only had the trampoline for a few weeks, it seems to be of very good quality
5/5
11 mars 2021
Impeccable
5/5
11 mars 2021
Very easy to install, I took the liberty of adding a hoist (which remains permanently) at the start of the zip line for better tension and to facilitate the lifting of the cable (installed alone). The kids are delighted and so are we to see them having fun. Added a harness + lanyard system for my 5-year-old to secure her, maybe you should offer this kind of thing on your site ;-)
4/5
11 mars 2021
Very good
5/5
10 mars 2021
The ordered spare parts fit perfectly to replace the damaged parts of our trampoline.
4/5
10 mars 2021
Delivery tracking okay by SMS, packaging a bit light (a torn open bag)
4/5
10 mars 2021
Very good product, a bit expensive
5/5
10 mars 2021
A customer service that is always efficient and very helpful
5/5
9 mars 2021
Nothing
5/5
9 mars 2021
-
5/5
9 mars 2021
Very good service. Delivery without problems on the scheduled day, after phone contact.
4/5
9 mars 2021
Complete delivery and intact products. The trampoline is installed and we are starting to enjoy it with the nice weather...
5/5
8 mars 2021
Always very good quality products and a great phone service for advice.
1/5
8 mars 2021
Order placed in October, shipped at the end of January. The tracking indicates 'returned to sender' without arriving at the parcel relay at the beginning of February. I called customer service at the beginning of February for an explanation... Beginning of March still nothing.... incomprehensible.
Réponse de France Trampoline - 29 octobre 2020
Hello, thank you for your feedback. We are sorry to read this. Unfortunately, your package was lost by the carrier. The product is no longer in stock at this time, we offer to cancel your order and refund you in full. Please feel free to contact our customer service. Once again, we are sorry for the inconvenience. Best regards, the France Trampoline team.
4/5
7 mars 2021
No worries
5/5
7 mars 2021
Meets our expectations for family use and all ages!
4/5
7 mars 2021
Efficient online store
4/5
7 mars 2021
Simple and quick purchase. The product meets expectations.
5/5
7 mars 2021
Nothing to complain about, simple order without surprises.
5/5
6 mars 2021
-
5/5
6 mars 2021
Easy to assemble, seems solid and resistant, we'll see with time.
5/5
6 mars 2021
Material conforms to the description and of good quality.
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