Avis clients France Trampoline

4.7 /5
21753 avis clients
5/5
May 7, 2021
Very well done description and quality product
5/5
May 7, 2021
Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.
5/5
May 7, 2021
Perfect service, good telephone reception, we opted for octopulse 460 top quality.
5/5
May 6, 2021
Fast and quality service. Good listening and understanding of the request
5/5
May 6, 2021
Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.
4/5
May 6, 2021
Very good trampoline of very good quality hence the price 😅
5/5
May 6, 2021
Very good!
5/5
May 6, 2021
Delivery time respected, very good product, the little children are delighted. However, when buying from France trampoline, I didn't expect to buy Chinese. Very satisfied with my purchase.
5/5
May 6, 2021
Order, shipping, and delivery perfect. Product conforms to my expectations
4/5
May 6, 2021
Fast delivery. Very appreciated contact. The only downside is that I didn't see anything regarding a crucial point of the ordered item: the recommendation regarding the trunk size. By a few centimeters, I couldn't install it. As a result, the protection provided for the tree is insufficient.
4/5
May 6, 2021
Product conforms and fast delivery
5/5
May 6, 2021
Impeccable... the little ones are having a blast
5/5
May 5, 2021
TB
5/5
May 5, 2021
Product compliant Fast delivery Contact with customer service excellent. Very nice service
3/5
May 5, 2021
I appreciated the information provided. The trampoline net seems to be of good quality (to see in the duration). However, the fixing hooks at the base are plastic and they break one after the other from the first uses.
Réponse de France Trampoline - March 18, 2021
Hello and thank you for your feedback. We are sorry to read this and apologize for the problem encountered. I invite you to send, by email, photos of the broken parts to our customer service who will find a solution. contact@france-trampoline.com Best regards, the France Trampoline Team.
5/5
May 5, 2021
Impeccable delivery and on the announced day.
5/5
May 5, 2021
telephone contact very satisfactory perfect welcome
4/5
May 4, 2021
Hello I ordered too many springs will you refund them
4/5
May 4, 2021
good
5/5
May 4, 2021
Product meets my expectations. Delivery time correct.
5/5
May 4, 2021
Perfect, fast, simple
5/5
May 4, 2021
Satisfactory order
5/5
May 4, 2021
Everything was perfect! welcome, order, delivery and the delivered product.
5/5
May 4, 2021
Quality product, fast delivery, effective advice
5/5
May 4, 2021
Carbon rods to hold the net that are of a larger diameter than the original ones, much stronger. You just need to recover the elastic from the old ones that was not provided.
5/5
May 4, 2021
Fast delivery and in accordance with the order. Product meets expectations and is true to the description
5/5
May 4, 2021
Very good product I recommend it
5/5
May 4, 2021
The service is always impeccable
5/5
May 4, 2021
Fast and efficient delivery of parts
5/5
May 4, 2021
Serious site,
5/5
May 4, 2021
Very responsive supplier to the questions asked. Really great! We had a small issue with the delivery and the problem was resolved very quickly (immediate exchange of material). Really happy.
5/5
May 4, 2021
No problem 😊 good quality Thank you 🙏
5/5
May 4, 2021
Very descriptive
4/5
May 4, 2021
hello your customer service team is excellent and friendly, the only problem is with your delivery service (DPD) not up to par best regards *** PS: thank you to your customer service team
1/5
May 4, 2021
Quality just passable (the previous one lasted less than 2 years) and new color (gym blue) of very questionable taste
Réponse de France Trampoline - March 24, 2021
Hello and thank you for your feedback. We are sorry that you do not like the color, we changed the design and color of the trampoline in 2020. The net you ordered is indeed a premium net compatible with your Waouuh Octopulse, the quality has not decreased. If needed, do not hesitate to contact our customer service. Best regards, the France Trampoline Team.
4/5
May 3, 2021
Package received on time and well packaged
4/5
May 3, 2021
all ok
5/5
May 3, 2021
Very happy with the product but especially I appreciated that they made sure I did not make a mistake in the measurements before sending the order, that's great 👍
4/5
May 3, 2021
order conforms to the original, reference easy to find, fast delivery, so perfect
5/5
May 3, 2021
Quick reception, very well packaged... No problem... In accordance with the description and easy to assemble.
4/5
May 3, 2021
good
5/5
May 3, 2021
Very good products and easy to reach someone online for good information. Perfect
5/5
May 3, 2021
2 packages out of 3 arrived with damaged packaging but without consequence on the product.
5/5
May 3, 2021
Delighted with their service. Well-designed site and after placing the order, a sales representative contacted me to ensure that the chosen product is compatible with my equipment.
5/5
May 3, 2021
Fast and well packaged
5/5
May 3, 2021
Robust trampoline. The kids are delighted.
3/5
May 3, 2021
package arrived wet from a cleaning product coming from a punctured can in the transport truck. I accepted the package anyway after checking but I had to unpack it immediately to prevent the product from damaging the whole.
Réponse de France Trampoline - March 26, 2021
Hello, thank you very much for your comment. We are sorry that the delivery did not go ideally, please feel free to contact customer service if needed. Please note that you always have the option to refuse a package if it does not arrive in good condition. I wish you an excellent day. The France Trampoline team.
4/5
May 2, 2021
Good customer service
3/5
May 2, 2021
ball arrived with a loose seam
Réponse de France Trampoline - March 27, 2021
Hello, Thank you very much for your feedback. We did not receive your email, I am sorry. Please feel free to resend your photos (contact@france-trampoline.com) so that we can forward them to production to inform them of the manufacturing issue. We will send you a new ball as soon as it is back in stock. Have a nice day, The France Trampoline team.
5/5
May 2, 2021
Nothing to complain about. The entire service went very well
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