Avis clients France Trampoline

Very professional, good contact and good advice

Fast and careful delivery. For the assembly, the instructions were not simple but we managed.

Practical and efficient site, trampoline of great quality

Thank you for processing a return due to my mistake.

Very good telephone reception. Satisfied with the product.

Very good quality and easy to install

Very good, thank you

Very good

A bit of delay in delivery

Very satisfied with our purchase, the trampoline is of good quality and seems to be more robust than the brands usually encountered.

A bit disappointed because we wanted a trampoline with a diameter of start up 300 or 360 but not available for a birthday on 19/05/2021 (available only a month later), so we settled for a start up 250 in stock. And very disappointed with the quality of the spring protections as they were already torn after the first uses. The elastic attachment system is very poorly designed and forces a strong tension on the protective foam which has torn!!!

Very long delivery times. I was supposedly warned before validating my order... We waited and are happy with the product. It was the delay that was really long..

very good responsiveness following the order. tracking information is important

The pallet was overturned when it was delivered to us but no breakage was noted during unpacking and assembly. Furthermore, I notice that the elastic attachments with the plastic hook do not hold well over time, several hooks have broken and I also notice a slight fragility in the collars that hold the posts for the nets. That's all I have to say. Otherwise, great product on the rest.

Compliant with our expectations

Received faster than announced, compliant and very effective, the trampoline withstands the wind well!

Perfect product and after the storm of June 17, it's one of the few in the area still in good condition.

Great

no assembly instructions ... a hassle

Very good quality product, we pay the price but we know why.

Very good trampoline, I didn't give 5 stars because a bit complicated to assemble.

Very satisfied with the purchased product. Our children are fully enjoying their trampoline. The only downside is that the assembly instructions are not very readable, not very clear, and not complete. Needs improvement.

Received very quickly after the order

Very fast

I highly recommend, fast delivery, quality product, top service

Product very good value for money

Top!!

Product very long to install. You must not follow the provided inclination at the risk of injuring a child. Way too dangerous for a child under 6 in any case. I went straight into the tree on the first use because the brake is too short, I fractured my foot, customer service was not concerned because 'the instructions are normal'

Delivery a bit long but quality product, nothing to do with other pseudo trampoline brands.

a bit of delay for the supply of the trampoline, excellent customer service

As usual: rushed delivery person, professional but careful not to overdo it...

No problem with the order. The product meets our expectations.

I placed an order in early May. My package was lost by the carrier. To date, 1.5 months later, I have neither received my item nor been compensated!

On time, as promised and in total compliance with the ordered product.

Everything went perfectly. Easily and quickly. I recommend.

Very good product. An installation manual would have been welcome.

Great. The kids love it.

Product conforms!

Very good product

Good value for money

Very satisfied

It went well

The products are of good quality. The explanations on the website are clear and help a lot in placing the order (measuring the dimensions of the mat for example).

Quality material. Only downside: Difficult assembly: improvements needed as it makes the structure hard to disassemble for winter storage.

Perfect, from delivery to reception, products of very good quality

Provider is great as usual

Perfect

Why mediocre? Simply because I ordered an XXL pack and to my surprise, the order confirmation had the protective cover package crossed out upon receipt of the trampoline. Why? I don't know, no explanation. I contacted customer service, who told me to send a copy of the delivery note, which I did on May 25. But no further explanations. And to this day, I still have no response. I don't even know if I will receive the cover. And yet, I could have given 4 or 5 stars considering the quality. But today, I feel cheated. Too bad.

Order for spare parts was very simple, ultra-fast shipping. Very satisfied.

Fast and great customer service!