Avis clients France Trampoline

4.7 /5

19606 avis clients

Laurent B.

5/5

26 novembre 2020

Delivery times respected, product compliant and well adapted

Thierry M.

5/5

25 novembre 2020

Nothing to report

Jean-pierre B.

4/5

24 novembre 2020

product corresponding to my order

Nelly R.

5/5

24 novembre 2020

Very satisfied with the service. Delivery time very long due to confinement but we were always kept informed of the progress of our order, which was appreciated.

Voisin G.

5/5

24 novembre 2020

Quality product

Albert T.

5/5

24 novembre 2020

OK everything is very good

Daniel H.

5/5

23 novembre 2020

Fast delivery. Product corresponds to our expectations. To see over time.

Jean-pierre D.

4/5

23 novembre 2020

Perfect

Sabine C.

4/5

23 novembre 2020

Product conforms to the description

Florent D.

5/5

23 novembre 2020

Apart from the complicated delay, the information was transmitted perfectly. Telephone reception and service very good, completely correct, nothing to complain about. Appreciable, Perfect.

Alexia A.

5/5

23 novembre 2020

Everything went well, quality product.

Gael M.

5/5

23 novembre 2020

Great ;-)

Emmanuel D.

4/5

23 novembre 2020

this new net does not really differ from the first delivered and is not perfectly adapted..

Grégory R.

4/5

23 novembre 2020

The delays are long so that's why I didn't give 5 stars but they don't sell you dreams from the start. The follow-up is done correctly. Impeccable!

Mélanie F.

5/5

22 novembre 2020

Top customer service

Pascale B.

5/5

22 novembre 2020

Delivery in reasonable time, very good material

Hervé C.

5/5

21 novembre 2020

Conform and fast delivery

Mireille B.

5/5

17 novembre 2020

excellent quality of service

Savazzi R.

5/5

16 novembre 2020

Products conform to the order, delivered on time, very good quality, easy to assemble. The only negative point is the very unpleasant delivery person who refused to let me check if everything was there (3 packages, order scattered in the 3)

Sandra M.

5/5

16 novembre 2020

serious company; good follow-up

Rachel D.

5/5

16 novembre 2020

Good customer service, quick, attentive

Bertrand L.

1/5

16 novembre 2020

Wait due to covid... no problem. The follow-up, a wait of about 2 months to receive my order in several shipments. A real mess between France Trampoline and its transport provider. The provider who comes without warning every time. The carrier who comes to pick up an order that never arrived and for an imaginary return... honestly a sketch and I never complain!

Réponse de France Trampoline - 9 octobre 2020

Hello and thank you for your feedback. Despite these difficulties in scheduling an appointment, you automatically receive a tracking number by email and on your customer account to facilitate the tracking of your order. We are however sorry for the inconvenience caused and we apologize. We hope that your order will give you complete satisfaction. The France Trampoline team.

Laetitia G.

5/5

16 novembre 2020

Nothing to report, very good transaction and the basketball hoop has been very successful!

Christophe C.

4/5

15 novembre 2020

Good advice by phone

Michèle C.

5/5

15 novembre 2020

Product corresponds perfectly to the description, delivered quickly

Laura J.

5/5

14 novembre 2020

Very good service and attentive to the customer. But you need someone strong to assemble the trampoline because it is very hard. But I am very satisfied. Very good product and fast delivery.

William S.

3/5

13 novembre 2020

Order received in two parts with a lot of delay. Almost 2 months late for only part of the order and a good month later for the rest! An incorrect phone advice on the possibility of the tent fabric with the ordered model led to the cancellation of the tent fabric order.

Réponse de France Trampoline - 20 mai 2020

Hello and thank you for your feedback, we have indeed experienced extended supply delays due to the health crisis. To allow you to enjoy your trampoline as quickly as possible, we have decided to send the missing non-essential additional accessories later and at our expense. This is a solution that seems to please most of our customers and allows us to ensure optimal service quality. We are obviously sorry to read about this compatibility issue and wish to apologize for the inconvenience caused. The France Trampoline team.

Bastien B.

5/5

12 novembre 2020

Hello, order received after a small issue with hooks. Thank you

Jean François G.

5/5

12 novembre 2020

very good service

Clément B.

5/5

12 novembre 2020

Very good quality of service and performance.

Marius O.

5/5

11 novembre 2020

Impeccable, quality product, easy to install, undamaged packaging

Sabine J.

5/5

11 novembre 2020

Impeccable service, very good merchandise, nothing to report

Michel G.

5/5

11 novembre 2020

Very good site, fast and quality service, thank you France Trampoline.

Philippe H.

5/5

11 novembre 2020

Good product

Angélique P.

5/5

10 novembre 2020

Good quality of service. Disappointment regarding the announced delivery time, which was postponed twice. The sales service made a gesture.

Annie C.

5/5

10 novembre 2020

Very good service. And very good quality product.

Patrick B.

5/5

10 novembre 2020

The only downside is that the springs were not gold-plated like my other orders, so they will suffer from the whims of rainy weather and oxidize quickly, too bad

Estelle C.

5/5

8 novembre 2020

Order delivered quickly and as expected.

Beatrice H.

4/5

8 novembre 2020

Delivery a bit too long, over a month

Jacques R.

5/5

8 novembre 2020

Great, delivery and items

Philippe T.

3/5

8 novembre 2020

Delivery times are way too long

Réponse de France Trampoline - 1 septembre 2020

Hello and thank you for your feedback. It is true that the current health crisis impacts our supplies, hence our delivery times. We are obviously sorry for the inconvenience caused. However, we are doing our best to update these deadlines on our site and it seems to me that those announced for your order have been respected. If this is not the case or if you think there is any problem with your order, please do not hesitate to contact our customer service at contact@france-trampoline.com. The France Trampoline team.

Sabine R.

5/5

5 novembre 2020

Very good

Aurelie G.

4/5

5 novembre 2020

I ordered a protective cover for my trampoline and I wasn't sure I made the right choice. I still have doubts because I haven't covered the whole trampoline. It wasn't specified that with the safety net it is not easy to install.

Noeline D.

5/5

4 novembre 2020

Recommended by a colleague, I am very satisfied with my purchase, my nephews are very happy

Aurore B.

5/5

4 novembre 2020

Good provider

Rachel D.

4/5

4 novembre 2020

I ordered a trampoline for my daughter's birthday. Fortunately, the first part of the package containing the trampoline arrived on time despite a late order. However, the second part containing the protective cover was delivered to another person with the same name, same first name, same address, "bizarre coincidence". After discussing with the delivery people, everything was sorted out. I recommend this product

Bernard Z.

5/5

1 novembre 2020

good service rendered and within deadlines

Aurelie C.

5/5

1 novembre 2020

A very good purchase! Very secure, the kids are delighted!

Jean-françois P.

5/5

31 octobre 2020

Very solid product.