Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
May 31, 2021
Everything is perfect, very fast shipping
5/5
May 31, 2021
10 years later spare parts available and quality still there, a safe bet!
5/5
May 31, 2021
Quality, speed of delivery
5/5
May 30, 2021
Quality item Delivery / assembly instructions / product quality Everything is perfect.
5/5
May 30, 2021
Really attentive, they took care of a protective net that was no longer under warranty, very professional. Thank you team.
4/5
May 30, 2021
Very good
5/5
May 30, 2021
TO RECOMMEND
5/5
May 30, 2021
Delighted with the overall service.
4/5
May 30, 2021
A bit long delay!
4/5
May 30, 2021
Slow delivery time but announced date delivered. In line with what I expected
5/5
May 30, 2021
Quite fast for the Covid period Satisfactory packaging
5/5
May 30, 2021
Perfect material My sons are thrilled Everyone is happy!
5/5
May 29, 2021
Very easy to assemble and of very good quality very satisfied maybe a bit expensive
5/5
May 29, 2021
Faster delivery than announced at the order
5/5
May 29, 2021
The shipment went very well and was in accordance with the order
5/5
May 29, 2021
A top trampoline top!!! (I have a trampoline from another well-known brand among athletes) it fits perfectly (installation or removal of the roof quick = less than 5 minutes) be careful ⚠️ to the condition of doing a bit of DIY on the ends... and adding a bit of tube! I recommend!!! Enjoy
5/5
May 29, 2021
Perfect accessories and improved compared to those from a few years ago.
4/5
May 27, 2021
Very correct products, but a bit too expensive.
5/5
May 27, 2021
Good advice for this product and the quality is there.
5/5
May 27, 2021
Very good
5/5
May 27, 2021
-
3/5
May 27, 2021
The 2 items were not available at the same time but I had to ask to have the delivery of what was available. I think this could have been offered. I repurchased a complete net and a protective cover for an old trampoline, I would have liked a commercial gesture as it was a big budget and there were offers on the site. I was told there were no more promotions. It's a bit disappointing.
Réponse de France Trampoline - March 11, 2021
Hello and thank you for your comment. The availability of products is indicated on each product sheet. In the order confirmation email you received, it is clearly stated "If you purchased one or more accessories and spare parts: as soon as we receive the missing products in our warehouses, we will proceed to ship your order in its entirety." Following your contact with customer service, we sent the spare part in stock at our expense, then 13 days later, the missing product once it returned to stock. We did our best and are sorry if this did not satisfy you. Best regards, the France Trampoline Team.
5/5
May 27, 2021
Impeccable material. The customer service is very attentive and efficient. Thank you!
5/5
May 26, 2021
Very satisfied with the trampoline. The quality is there.
5/5
May 26, 2021
Very good service.
5/5
May 26, 2021
Very good product, good quality!
5/5
May 26, 2021
Perfect service, Very accommodating
4/5
May 26, 2021
Good
3/5
May 26, 2021
I am disappointed with the quality of the trampoline pad which does not match in foam thickness or skirt length to the original despite what customer service says: I checked with the old pad that I replaced.
4/5
May 26, 2021
Very satisfied with France Trampoline products, the products are very high quality.
4/5
May 26, 2021
Very satisfied with the purchase, superb jumping mat, quality net, I would have preferred the pad to be outside the jumping area. My gymnast daughter sprained her toe due to a landing on the pad.
5/5
May 25, 2021
Quality product, perfect customer service and follow-up
4/5
May 25, 2021
Nothing to report everything is compliant
5/5
May 25, 2021
Great, I don't regret it, you can feel the French manufacturing, it's solid, nothing to compare with what I had before from other suppliers. The assembly must be done seriously, but everything is very well explained. You can really feel that we are going to keep this one for a long time!
5/5
May 25, 2021
Delivery time kept Payment facility offered Product compliant with the description made on the site Completely satisfied
5/5
May 25, 2021
Compliant, great.
1/5
May 25, 2021
delivery times too long order made in February still not received for some items out of stock
Réponse de France Trampoline - March 1, 2021
Hello and thank you for your comment. Indeed, the announced delay for the restocking of the premium net for Apollo Sport 500 has been extended independently of our will, we are sorry. Rest assured that the product will be sent to you immediately after it returns to stock. Best regards, the France Trampoline Team.
5/5
May 25, 2021
Great site. Despite the stock shortage, the deadline was respected. Trampoline of quality far superior to the competition. For me, it is one of the best trampolines on the market
3/5
May 25, 2021
Efficient delivery. Product well packaged. However, I had an incident after a month of use because the metal ring connecting the rope to the pulley broke at the end of the course. Fortunately without injury but we were very scared
Réponse de France Trampoline - April 10, 2021
Hello and thank you for your comment. I am sorry to read this, it is the first time we have this feedback. We are relieved to know that you were not injured fortunately. Customer service has already contacted you to send you a seat under warranty. We hope this experience will not prevent you from fully enjoying your zip line. Best regards, the France Trampoline Team.
5/5
May 25, 2021
Nothing to say, top
5/5
May 25, 2021
perfect
5/5
May 24, 2021
Perfect
5/5
May 24, 2021
Very good product of excellent quality. Product tracking meets expectations.
4/5
May 24, 2021
Happy with this trampoline which is of very good quality. I would just say that the weakness is the plastic hooks that break easily so I made a request to customer service and they sent me some free of charge. But they break again. I had to replace them with metal hooks that I bought at a hardware store. Otherwise, very good product and very responsive customer service. So product to recommend.
5/5
May 24, 2021
Very good
5/5
May 24, 2021
Everything is perfect👍 product, delivery, after-sales service... Only the assembly is very difficult.
5/5
May 24, 2021
Good reception, order received quickly and conforming. Replacement of a defective product without any problem.
5/5
May 23, 2021
Very good
5/5
May 23, 2021
Quality fabric. A bit hard to put on alone. You need help. I recommend this site
3/5
May 23, 2021
Wrong delivery
Réponse de France Trampoline - April 15, 2021
Hello and thank you for your feedback. Indeed, there was a mix-up in the order during preparation, we are sorry for that. The issue has been addressed by customer service and your order has been resent. Customer service remains at your disposal. Best regards, the France Trampoline Team.
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