Avis clients France Trampoline

4.7 /5
19606 avis clients
1/5
29 septembre 2020
disappointed, because we waited at least 4 months to receive our order and we didn't even get a discount
Réponse de France Trampoline - 24 avril 2020
Hello, thank you for your comment. Unfortunately, due to this health crisis, we are experiencing some complications regarding the restocking of our products, which explains the delay of your order. Please know that we are doing everything possible to update our timelines and communicate regularly with our customers. We are of course sorry for the inconvenience caused. The France Trampoline team.
3/5
28 septembre 2020
this order follows a defective order that caused an accident
Réponse de France Trampoline - 29 juillet 2020
Hello and thank you for this feedback. The entire team apologizes for this unfortunate experience. Please know that we test our products and regularly update our ranges to offer optimal quality. Do not hesitate to contact us at contact@france-trampoline.com.
5/5
28 septembre 2020
Quick order. However, the site is not very clear - the dimensions in the cart did not match those in the photo. I had to contact you by email to verify before placing the order
4/5
28 septembre 2020
GOOD
5/5
28 septembre 2020
-
5/5
28 septembre 2020
Order and delivery without any issues The trampoline is great of very good quality The assembly is long and quite complicated it takes at least 4 people fortunately there are videos on the France trampoline site I recommend +++
4/5
28 septembre 2020
A trustworthy company that provides quality material but regrettable stock shortages especially in summer when one uses their trampoline
5/5
28 septembre 2020
Order delivered according to the instructions and on time. Serious and professional service. Thank you
5/5
28 septembre 2020
fast and efficient service
5/5
28 septembre 2020
Good quality of plastic and metal structure. Easy assembly.
5/5
27 septembre 2020
Item conforms to the description. My 2-year-old grandson is having a blast!!
4/5
27 septembre 2020
Anchoring kit not suitable, straps too long???
4/5
27 septembre 2020
The service is adapted and conforms to the order. The shipping date was delayed but well received.
5/5
27 septembre 2020
Fast delivery, perfect trampoline mat and easy to reinstall!
4/5
27 septembre 2020
Very satisfied with the order. Very good product to recommend without hesitation.
5/5
27 septembre 2020
Delayed delivery due to stock shortages due to covid but ultimately arrived well before, my children were able to enjoy it a bit before the start of autumn, super trampoline of very good quality I do not regret my purchase
5/5
27 septembre 2020
Conforms to my expectations.
1/5
27 septembre 2020
Order placed at the end of March 2020, still not received by the end of September 2020...
Réponse de France Trampoline - 30 mars 2020
Hello, thank you for taking the time to leave us a comment. We have indeed experienced significant delays in our restocking and deliveries due to the health crisis. Please know that we have done everything possible to regularly update these delays on our site. We would like to apologize for this inconvenience. The France Trampoline team.
5/5
26 septembre 2020
Perfect
5/5
26 septembre 2020
Very good except for the delivery which took 4 months a bit long thank you anyway
5/5
26 septembre 2020
Order conforms to the request. Good quality-price ratio
5/5
26 septembre 2020
Quick order tracking, delivery times respected. Good description of the trampoline that perfectly matches our wish. Nice to be able to download the assembly instructions with the order.
5/5
26 septembre 2020
Great! Nothing more to say.
5/5
26 septembre 2020
Spare parts conform and fast delivery
5/5
26 septembre 2020
A really pleasant and efficient customer service. Spare parts available 7 years later. Good quality material, really very satisfied.
5/5
26 septembre 2020
excellent service, quality material and very competent staff. In short, a trustworthy company
5/5
25 septembre 2020
Very good quality product, attentive staff (email and phone), service and advice.
5/5
25 septembre 2020
Quality trampoline, meets my expectations. Delivery time a bit long
5/5
24 septembre 2020
Order arrived two months early! Because the stock was depleted, and the health crisis caused delivery difficulties. We are very happy to have trusted France Trampoline once again.
5/5
24 septembre 2020
Nothing to report. Perfect
5/5
24 septembre 2020
very good
5/5
24 septembre 2020
Each part of my trampoline is available separately. That's great.
4/5
24 septembre 2020
good service. but delivery difficulties: significant delay presumably due to the current health situation
5/5
24 septembre 2020
Very good, serious and trustworthy
4/5
24 septembre 2020
Very good contact and responses from your headquarters, but difficulty in delivery by the carrier: he never called the phone number provided that could have allowed him to quickly find the delivery location (the address does not appear on the GPS). Without GPS, no salvation....! But 6 months after the order (diameter error during this order of protective net), we have what we need for next summer...
5/5
24 septembre 2020
Well advised by France Trampoline
4/5
23 septembre 2020
Comment
4/5
23 septembre 2020
serious and attentive and quite fast
4/5
23 septembre 2020
good
5/5
23 septembre 2020
Good services.
5/5
23 septembre 2020
Very nice quality.
3/5
23 septembre 2020
Several months of waiting... Certainly the coronavirus passed through there, but I had to make all the efforts to get regular updates!
Réponse de France Trampoline - 23 mars 2020
Hello and thank you for this feedback, Indeed, due to the health crisis we experienced supply delays and extended delivery times. Despite a reduced workforce, we did everything possible to update the deadlines on our site and contact our customers. Unfortunately, we were not able to contact each customer individually and we apologize for the inconveniences caused. Thank you for your trust. The France Trampoline team.
4/5
23 septembre 2020
Perfect
5/5
23 septembre 2020
good
4/5
22 septembre 2020
Quality product. Easy to assemble (I am a small woman and I installed it alone) but you need more than 2 people to tighten the cable completely. The kids are happy to play on it all day long.
5/5
22 septembre 2020
No problem
5/5
21 septembre 2020
very responsive.
5/5
21 septembre 2020
The zip line + ninja course pack is very satisfying. The products are of good quality and usable for both small and large.
5/5
21 septembre 2020
Very good material. Delivery the day after the order, during the COVID-19 crisis, I didn't even believe it.
1/5
21 septembre 2020
The paint batch was defective: the adhesive and the solvent completely dry!!! I had to make additional purchases which deeply irritated me. My goal was precisely to avoid that which would have justified the high expense for a little paint!!!
Réponse de France Trampoline - 15 août 2020
Hello and thank you for your feedback. We do not currently sell paint on our site, you must be mistaken. However, we hope that your XL Infinity Zip Line fully satisfies you. If so, please feel free to revise your rating. ;) The France Trampoline team.
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