Avis clients France Trampoline

4.7 /5
22129 avis clients
5/5
May 11, 2021
Perfect
4/5
May 11, 2021
1 of my received products is defective, it is punctured.
5/5
May 11, 2021
Fast delivery, clear explanation but not installed yet
5/5
May 11, 2021
Friendly person, attentive, available, precise information. Perfect. Thanks again to her. Sorry, I can't remember her name :-) Quality product, delivery as promised and fast. I do not wish to have my name, first name, nickname, email, etc. displayed if you show the comments. Thank you
5/5
May 11, 2021
Super quality! Super color, the whole family is satisfied and convinced!
5/5
May 11, 2021
Very good product adapted to our desire to combine fun with the safety of our little children
5/5
May 10, 2021
Very good service, very fast delivery
5/5
May 10, 2021
Very good quality trampoline, top service
5/5
May 10, 2021
Easy order, fast delivery despite a bug for the start of the order, but caught up by the responsiveness of customer service,
1/5
May 10, 2021
The package arrived damaged. I noticed after picking it up that two pieces were missing. I contacted France Trampolino to find out how I could return it. They never replied to me.
Réponse de France Trampoline - March 31, 2021
Hello and thank you very much for your comment. We are sorry that the package arrived damaged and incomplete. Our customer service contacted you on April 26 and left a message on your voicemail, and to this day you have not gotten back to us. If you still wish to return your order, it is entirely possible; we will refund you for the 50 springs even if only 48 were received. We wish you a pleasant day. The France Trampoline team.
5/5
May 10, 2021
Delivered quickly. Easy assembly. Satisfaction of the athletes. Nothing to say, maybe a bit expensive.
5/5
May 10, 2021
Equipment received very quickly, after-sales service available immediately and answering all our questions. The slackline and its accessories are of very good quality and assemble easily. Our children are having a lot of fun!
4/5
May 10, 2021
Correct order, some products that I would have bought as a supplement were not available.
5/5
May 10, 2021
Everything went well: quality product faithful to the order.
4/5
May 10, 2021
Good service
5/5
May 10, 2021
Product meets expectations
5/5
May 10, 2021
Very good. Just a few small difficulties with the assembly
5/5
May 9, 2021
Super easy to install!!
5/5
May 9, 2021
Very good products,
1/5
May 9, 2021
No news about my last order A weighting bag and a mini basketball hoop
Réponse de France Trampoline - March 30, 2021
Hello, thank you for your comment. The soft basketball hoop is currently on pre-order. The estimated restock date, indicated on the product sheet, is on 30/06/2021. Your entire order will be delivered to you as quickly as possible upon receipt of the restock of the basketball hoop. We wish you a pleasant day. The France Trampoline team.
5/5
May 9, 2021
-
5/5
May 9, 2021
Quality products, delivery time respected. I recommend without any problem.
3/5
May 9, 2021
Simple and quick transaction. But the product is a bit too expensive for the quality and performance.
5/5
May 9, 2021
Perfect Delivery on time, goods conform to the order
3/5
May 9, 2021
A bit disappointed by the model recommended by default (as the other more expensive one was out of stock): impossible to put the ladder with this model, size too small, attachment system under the trampoline different from the previous one, more complicated and long (I would have liked this to be noted in the description). I regret not having waited for the restocking of the more expensive product. Otherwise, the product seems to be of good quality and was easy to assemble.
Réponse de France Trampoline - March 31, 2021
Hello, Thank you very much for your feedback. I invite you to send photos of your ladder and trampoline to customer service at the email address: contact@france-trampoline.com so that we can understand the issue and remedy it. We wish you a pleasant day. The France Trampoline team.
4/5
May 8, 2021
Good equipment, except the starting sling is a bit short, in the Landes the trees are bigger than in Gironde...
5/5
May 7, 2021
Good product / Respect for delivery times / Advised by phone before placing the order.
5/5
May 7, 2021
Very well done description and quality product
5/5
May 7, 2021
Good exchange with customer service regarding the availability and relevance of spare parts. Order delivered quickly. It's nice to have follow-up on the trampoline and quality parts.
5/5
May 7, 2021
Perfect service, good telephone reception, we opted for octopulse 460 top quality.
5/5
May 6, 2021
Fast and quality service. Good listening and understanding of the request
5/5
May 6, 2021
Very good product. Our first trampoline came from *** and after 10 years of good service, it was damaged. The children wanted a rectangular one for better bouncing with several. And we think we made the best choice with France Trampoline. Since its installation, it has brought joy to 16-year-olds and 10-year-olds.
4/5
May 6, 2021
Very good trampoline of very good quality hence the price 😅
5/5
May 6, 2021
Very good!
5/5
May 6, 2021
Delivery time respected, very good product, the little children are delighted. However, when buying from France trampoline, I didn't expect to buy Chinese. Very satisfied with my purchase.
5/5
May 6, 2021
Order, shipping, and delivery perfect. Product conforms to my expectations
4/5
May 6, 2021
Fast delivery. Very appreciated contact. The only downside is that I didn't see anything regarding a crucial point of the ordered item: the recommendation regarding the trunk size. By a few centimeters, I couldn't install it. As a result, the protection provided for the tree is insufficient.
4/5
May 6, 2021
Product conforms and fast delivery
5/5
May 6, 2021
Impeccable... the little ones are having a blast
5/5
May 5, 2021
TB
5/5
May 5, 2021
Product compliant Fast delivery Contact with customer service excellent. Very nice service
3/5
May 5, 2021
I appreciated the information provided. The trampoline net seems to be of good quality (to see in the duration). However, the fixing hooks at the base are plastic and they break one after the other from the first uses.
Réponse de France Trampoline - March 18, 2021
Hello and thank you for your feedback. We are sorry to read this and apologize for the problem encountered. I invite you to send, by email, photos of the broken parts to our customer service who will find a solution. contact@france-trampoline.com Best regards, the France Trampoline Team.
5/5
May 5, 2021
Impeccable delivery and on the announced day.
5/5
May 5, 2021
telephone contact very satisfactory perfect welcome
4/5
May 4, 2021
Hello I ordered too many springs will you refund them
4/5
May 4, 2021
good
5/5
May 4, 2021
Product meets my expectations. Delivery time correct.
5/5
May 4, 2021
Perfect, fast, simple
5/5
May 4, 2021
Satisfactory order
5/5
May 4, 2021
Everything was perfect! welcome, order, delivery and the delivered product.
Be called back by an advisor

Did you not find what you were looking for?

We will call you back at no charge and answer your questions.