Avis clients France Trampoline

4.7 /5
21486 avis clients
1/5
March 4, 2021
Seven months between the order and delivery, I think you hold the world record for professional amateurism.
Réponse de France Trampoline - July 1, 2020
Hello and thank you for your feedback. We understand your dissatisfaction and are truly sorry for the delay in delivering your order. We are currently facing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their promises. We have done our best to keep you informed of the delivery delays by email and we sent your order in several shipments, at our expense, as soon as the items were available. Best regards, The France trampoline team.
5/5
March 4, 2021
Friendly phone reception with good advice; very good quality and safe material; fast and serious delivery; assembly quite easy and doable by one person; allows for a fairly good level of sports practice, being relatively close to professional equipment.
5/5
March 4, 2021
Good dialogue. Delivered quickly, in good conditions. Packaging in very good condition.
4/5
March 4, 2021
I just have one remark to make, it's about the transpofoot that I ordered in November and received in January after follow-up, as I had no news from you. Otherwise, nothing to report.
5/5
March 3, 2021
Reliable and compliant.
3/5
March 3, 2021
Quality product...super only complaint is the very long delivery time. I had to call because the product was supposed to be delivered, email in support, but nothing. I had to call the carrier who had subcontracted to another... it took time... the delivery person was very nice 5 stars but their company is too slow...
Réponse de France Trampoline - November 23, 2020
Hello and thank you for your feedback. We apologize for the delivery delay of your order. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment, are not fulfilling their promises. Regarding the delivery, we are passing on the information to the carrier for improvement. Best regards, the France trampoline team.
5/5
March 3, 2021
Very good product. Delivery before the expected date. Very satisfied with my order. Site to recommend.
4/5
March 3, 2021
Package received quickly. However, the tension of the net is quite high once installed, I don't know if it will loosen, I hope so because I'm afraid the closure will give way....
5/5
March 3, 2021
Everything went very well.
4/5
March 3, 2021
correct
5/5
March 3, 2021
My daughter is happy to spend the days on the trampoline. For me, it gives me time to garden and also to do it.
5/5
March 3, 2021
Solid, stable, excellent bounce quality, allows children to get away from computers! One of the children hurt themselves by hitting a foot against the edge, despite the protection. The children have made great progress, they are having a blast.
4/5
March 3, 2021
Product compliant and received quickly. Good product that brings joy to the grandchildren.
5/5
March 3, 2021
Product compliant with expectations, very well packaged, precise assembly instructions. It remains to be seen over time.
5/5
March 3, 2021
Perfect
4/5
March 3, 2021
Delivery in 2 packages, the tarpaulin arrived 1 month later but the trampoline was complete, so not a big deal.
5/5
March 3, 2021
Fast delivery.
5/5
March 2, 2021
Efficient and friendly after-sales service, products conform to the description.
5/5
March 2, 2021
Order received quickly. Quality products. I recommend.
5/5
March 2, 2021
Product of very good quality! Solid, well-made, easy to assemble, clear instructions. Fast shipping and well packaged. I am very satisfied with my purchase and my children are too :)
5/5
March 2, 2021
Fast delivery. Perfect product.
5/5
March 2, 2021
Very good product.
5/5
March 2, 2021
Good quality material. Delivery within the announced deadlines. Serious company that cares about whether the delivery was good.
5/5
March 2, 2021
Everything went well, 2 deliveries for complete order. Good information for order and delivery tracking.
2/5
March 2, 2021
Product is completely compliant and satisfactory. Delivery of the product needs to be reviewed. Package delivered with defective and torn packaging. Delivery person was not very concerned about the problem.
Réponse de France Trampoline - November 20, 2020
Hello and thank you for your comment. We apologize on behalf of our logistics team and have passed on the information for improvement. Please do not hesitate to contact customer service if you need assistance. Best regards, the France Trampoline team.
5/5
March 2, 2021
very good product. Super delivery with a friendly and helpful delivery person. Nothing to complain about.
5/5
March 2, 2021
Nothing to say.
5/5
March 2, 2021
Very good communication for delivery tracking. Smooth website.
5/5
March 2, 2021
Item easy to find on your website. Very well detailed. Quick order taking and delivery time respected. Very good follow-up by email.
5/5
March 2, 2021
Superb! We use it every day!
4/5
March 2, 2021
Compliant
5/5
March 2, 2021
Dedicated team, great trampoline, top delivery!
4/5
March 1, 2021
The material presented on the site corresponds in quality and performance, good tracking of the order and shipments, good responsiveness to questions.
5/5
March 1, 2021
All good.
5/5
March 1, 2021
Quality material delivered within the expected timeframe. Quality customer service that was able to respond to my various requests and processed the refund of an item ordered in duplicate due to my mistake. I highly recommend France Trampoline.
5/5
March 1, 2021
Nothing to report for the provider.
5/5
March 1, 2021
Helpful and professional.
4/5
March 1, 2021
The package arrived very damaged; The assembly instructions could highlight details that could facilitate assembly. Good product.
5/5
March 1, 2021
Top-notch!
5/5
March 1, 2021
Trampoline suitable for us and family use. The only complaint I can make is that the assembly instructions lack details. Otherwise, the trampoline is great!
5/5
March 1, 2021
very good
4/5
March 1, 2021
The quality of the delivery was good but the delays were way too long and no compensation or commercial gesture was made. I think it would be wise for you to consider this.
5/5
March 1, 2021
Order and delivery time compliant.
5/5
March 1, 2021
Very good quality material.
4/5
March 1, 2021
Nothing to report
5/5
February 28, 2021
Very good product (Oval trampoline 360) delivered on time. Assembled alone. Expect 4 hours of assembly.
3/5
February 28, 2021
Good product but delivery wait time too long.
Réponse de France Trampoline - December 3, 2020
Hello and thank you for your feedback. We apologize for the delivery delay of your order, which was indicated on the product sheet at the time of your purchase. Initial delivery was scheduled for early January, which was postponed by 15 days. We kept you informed of the delay. We are currently experiencing difficulties in restocking our products and unfortunately, we are dependent on the carriers, who at the moment are not fulfilling their delivery promise. Once again, we apologize. Best regards, the France Trampoline team.
5/5
February 28, 2021
Perfect
5/5
February 28, 2021
Beautiful quality, and good service, we are happy!
4/5
February 28, 2021
Very good brand, product quality and after-sales service. However, I had some difficulty adjusting the sizes when purchasing my accessories.
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