Avis clients France Trampoline

We are happy with this product and we highly recommend it... A real joy.. Everything is okay and according to the descriptions...

Product very well packaged. Clear assembly instructions. Relatively simple assembly. It is recommended to have 2 for more speed and ease in assembly. Materials and construction of quality at first glance and first uses; we will see over time if this is confirmed.

Very good product and well-followed order. Alerted about the restocking delay with advice to change the type of trampoline. Bought for children aged 3 and 4, they are delighted.

Super trampoline, the kids love it, it has a great bounce (jump up). The quality seems good, we will see over time.

Serious after-sales service: respect for guarantees, respect for deadlines, friendliness of staff

Very good Customer Service. Advisors - yes, in the plural because I called several ^^ - friendly, patient, courteous and helpful. Very good quality trampoline but assembly instructions almost incomprehensible for some parts. My husband spent 4 hours assembling the trampoline (Ovalie 430) yet he is used to manuals and structure assembly since he is a carpenter. ^^ There. a real "puzzle": a lack of logic in the assembly steps; some parts fall during assembly. At the bottom of the legs, the alignment of the holes in the leg does not necessarily match the clip of the feet; which forces either to disassemble the leg and put it back in the right position, or to use a trick to make it fall because the leg is firmly fixed to the upper attachment point... so you have to force. The assembly part of the net also lacks clarity as well as the installation of the protective strip.

Very good

Quality product corresponding to the description. Easy ordering and fast delivery. I recommend.

It's perfect

Very satisfied! Trampoline a bit long to assemble, encountered some difficulties because the manual was not up to date but very happy with the result!

Very good customer service and knows their product. Thank you very much

Package arrived well a few days before the deadline. It's perfect

Delighted

Good product corresponding to the description. Good customer service. Delivery as expected by the seller

Very satisfied received before the date and very friendly carrier. Thank you.

We are delighted with our trampoline. The after-sales service is top-notch and very responsive. Thank you France Trampoline

A top climbing game!! Very large compared to other sites, heavy enough not to fly away with the wind, attractive colors! My children love it!!! Not to mention that you can add objects later (swing) at reasonable prices, it's really great! However, the instructions need to be reviewed!!! On the same step, there are two different photos that confuse us! Conclusion, I had assembled almost all the bars upside down so I had to start over to be able to properly fix the climbing holds! About 3h30 of assembly! Moreover, it would be better to make each star and then fix them together because otherwise it's really difficult, even for 2 adults. Really a shame!

A technician *** extremely professional and efficient. His advice prevented me from making a bad order and all done with great speed.

Product completely conforms, however the instructions need to be reviewed or simplified. The diagrams do not seem to be the same across the pages, which confuses the assembly. A color photo assembly would perhaps be more practical. ;-)

Very good product 👍 But it would be nice with the ladder

Material conforms and assembly instructions complete and understandable! The anchoring kit is recommended for a stable installation that is insensitive to winds that can be violent in Aquitaine.

Good service.

Perfect, product, price, tracking, delivery assembly plan very clear, I assembled the dome all by myself it's a bit tricky at first but it's doable I installed the tent underneath which allows my grandchildren to have my apprehension of the void 3 m in diameter and 1.50 m in height it impresses a little 4-year-old everything is impeccable.

In summary: by far the best. Professionals, patient, very kind and attentive that's how I would qualify your technicians and operators. Bravo it's rare these days.

Kudos to the customer service of France Trampoline! Following a delay in delivery, I was contacted immediately. Then I was kept informed by email. To ensure follow-up, I was put in direct contact with the carrier here in Belgium, who was also very responsive. The trampoline did not arrive in time for the birthday, but France Trampoline did everything to minimize the disappointment. Thank you. And most importantly, the trampoline is great!

Good advice and good order tracking. Great attention to customer needs

Delivery within the expected time without any unpleasant surprises.

Trampoline, delivery everything is fine. But... it would be necessary to add the screws that hold the metal arches together! The holes allow for this, and it's much safer! I don't know if it's for savings that this is not done, but it's silly not to provide them and not to include them in the documentation!

Very good business relationship.

Very good exchange. My daughters are delighted with their gift.

Excellent, nothing to complain about. It's perfect.

Very good product, fast delivery.

The entire order went perfectly, communication with the France trampoline team and the delivery, the assembly of the zip line is quick and easy, both kids and adults are delighted.

Perfect, the trampoline has received a new lease of life.

Good evening. The product is very appreciated. However, the delivery time was moved forward compared to the announced time. Luckily we were present. Phew! The assembly instructions for the dome are not top-notch. I have noted some suggestions for modifications. If you wish, I can send them to you.

Very good communication. Delivery times were respected. I can only recommend this site for its seriousness!

Super quality, fast and well-organized delivery! The trampoline is really of good quality and the price is very reasonable, excellent value for money.

very good

Efficiency, speed, professionalism. The bubble cover was made to measure and fits perfectly.

Very good.

Very satisfied, just the delivery wait a bit long.

Item meets my expectations, plus follow-up from a salesperson. It's a reliable site that I highly recommend. Fast delivery.

Good phone information. Friendly and very helpful person.

Very long delays.

Quality trampoline except for the entry zipper which broke quickly.

Everything was perfect, especially the interlocutor on the phone.

Great product! However, the manual...ouch not easy to understand but with patience and good eyes, we manage.

Perfect, despite a forgetfulness on your part in my package. I called and they sent me the missing parts. I recommend.

Very fast, professional, serious.

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