Avis clients France Trampoline

4.7 /5
19606 avis clients
4/5
18 août 2021
Great... a bit expensive when you detail the components!
5/5
18 août 2021
Very good quality of the zip line and accessories. Fast shipping
4/5
18 août 2021
Delivery within the displayed deadlines, products well packaged and meeting our expectations.
5/5
18 août 2021
Delivery time was long but we were warned. Otherwise, good phone contact
5/5
18 août 2021
Fast and accurate
5/5
18 août 2021
Product conforms to my request. Delivery within the announced deadlines.
5/5
17 août 2021
excellent product, my son totally approves.
5/5
17 août 2021
Perfect.
5/5
17 août 2021
Very well packaged pallet, good quality material I am completely satisfied, thank you!
5/5
17 août 2021
Top product. Delivery was perfect. Assembly took a bit long but was easy (with my tools, as the ones provided are really cheap). Plan for time especially to adjust the vertical safety net.
5/5
17 août 2021
Product delivered quickly, very good quality, the children are delighted
5/5
17 août 2021
Good phone contact with an offer of help for assembly if needed (it wasn't needed, the trampoline was easily assembled by 3 pre-teens). Very good quality, my son is delighted
5/5
17 août 2021
Easy order, quick reception, product corresponding well to the presentation
4/5
17 août 2021
Very good product. Too bad the assembly guide is really insufficient. The assembly time is multiplied by ten.
3/5
17 août 2021
Fast delivery. Assembly not detailed enough. Quality product except for the plastics with elastics that hold the spring protection. They broke on the first jump. Let's see if they will send me others at no cost...
Réponse de France Trampoline - 9 juillet 2021
Hello, thank you for your feedback. We apologize for these circumstances. Please feel free to contact our customer service (contact@france-trampoline.com) with photos of the defective parts. We will get back to you as soon as possible to apply the warranty. Best regards, the France Trampoline team
4/5
17 août 2021
Very satisfied with the phone order. For the delivery, it was not expected so our package was dropped off at our nephew's place.
5/5
16 août 2021
Impeccable, nothing to complain about the material. Small remark on the transport: the pallet was more like a crate than a real pallet, borderline dangerous.
1/5
16 août 2021
The net received does not correspond to the old one which was only 2 years old: zipper instead of a double Velcro closure with 3 hooks much more practical with a larger and safer opening; moreover, our trampoline is black and red and the closure of the new net is green and white which detracts from the aesthetics of the whole while this was a criterion in the choice of our trampoline of which we are otherwise very satisfied. As for the delivery time (three months), it is not attributable to France Trampoline but it has accentuated our disappointment.
Réponse de France Trampoline - 18 avril 2021
Hello, thank you for your comment. We have indeed changed the design of our nets and opted for a zipper for reasons of practicality and quality. Unfortunately, we no longer produce the old opening. Regarding the delivery time of the package, we always have a lot of requests before the start of the season and there may be a bit of delay in restocking. We apologize for these circumstances and do our best to ensure our customers receive their products as quickly as possible. Best regards, the France Trampoline team
5/5
16 août 2021
Very good site and super product
3/5
16 août 2021
Waiting time much too long, item ordered in April, received in July. Too bad.
Réponse de France Trampoline - 19 avril 2021
Hello, thank you for your feedback. At the time of your order, the net was not in stock before 30/06, as indicated on the product sheet. In mid-June, we informed you by email that the restocking time would unfortunately be a bit longer than expected. Upon receipt in our warehouses, we sent it to you without delay on 07/07. We apologize for the waiting time and do our best to inform our customers. Best regards, the France Trampoline team.
5/5
16 août 2021
I am very satisfied
4/5
16 août 2021
Long delivery times due to stock shortages
5/5
15 août 2021
Fast delivery time, quality in line with the description. We are satisfied with our order.
3/5
15 août 2021
Professional refund service. Ineffective expert customer service to help a customer looking for a product
Réponse de France Trampoline - 5 juin 2021
Hello and thank you for your feedback. Since your trampoline is not of our brand, we specified during our email exchanges that it is possible that our spare parts may not be compatible with your trampoline. Unfortunately, we do not have a suitable net for your brand - we therefore offered you a return at our expense and a refund. Best regards, the France Trampoline team
5/5
15 août 2021
Good services. It is unfortunate to receive discounts after placing an order...
5/5
15 août 2021
very good performance
5/5
15 août 2021
Very good from order to delivery and meeting the expectations of the trampoline. Very good product easy to assemble and of quality.
5/5
15 août 2021
Delivered on time, very good product my son is delighted. Simple and well-explained assembly.
5/5
15 août 2021
Everything is perfect like my previous order of a ping pong table.
5/5
15 août 2021
Purchase of a zip line. Everything was in accordance with the online product description. Easy to assemble and delivered on time. The product seems solid, the children are delighted!
4/5
15 août 2021
Good product. Good value for money. Fast shipping. My grandchildren are thrilled.
5/5
15 août 2021
Delivery on time and product compliant.
5/5
15 août 2021
Fast, compliant and careful shipping
5/5
15 août 2021
Satisfied
5/5
14 août 2021
Delivery OK and confirmed identical products
5/5
14 août 2021
In line with my expectations
5/5
14 août 2021
Good material, easy to install, very satisfied.
4/5
14 août 2021
Top, from order to delivery. Product as described and perfectly adjusted. I recommend this site.
5/5
12 août 2021
Very well informed
4/5
12 août 2021
Good quality of the trampoline meets my expectations, however I find that the springs or the trampoline makes a lot of noise when jumping on it, I would like to have a solution to this problem if possible, thank you
3/5
12 août 2021
The product is in line with what we expected. The delivery service was very disappointing.
5/5
12 août 2021
Telephone communication following a request for information by email. We received a quote very quickly. We appreciated the possibility of payment by check. The trampolines are of good quality..
5/5
12 août 2021
Well-guided purchase. Impeccable material and adapted to our expectations.
5/5
12 août 2021
Fast and well-organized delivery, quality material, it was perfect
5/5
11 août 2021
Perfect order, nothing to complain about except the price of the spring protection which is a bit high. We'll see the longevity of the product over time.
5/5
11 août 2021
Perfect, nothing to say
5/5
11 août 2021
Fast delivery, quality games
5/5
11 août 2021
Perfect for having fun with family, quality easy to assemble
5/5
10 août 2021
Courteous and punctual delivery person. Product delivered in excellent condition.
5/5
10 août 2021
I chose a France Trampoline product to use with my children. The quality is stunning! The tube section is enormous compared to 'classic' products. The bounce of the mat is also incredible. I almost feel the sensations of a gym trampoline. Small problem with the finishing strip (band around the trampoline) with the Velcro poorly positioned. France Trampoline was perfect in management! I recommend this site 200%. Bravo!
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