Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
December 20, 2021
Material not assembled.
5/5
December 20, 2021
Super Apollo 500 trampoline, even better than the old model.
5/5
December 19, 2021
Very good customer service, I highly recommend.
4/5
December 18, 2021
Very good small indoor trampoline! It is especially very quiet, but I recommend placing it on a mat to not hear it at all! The only small downside is that the assembly seems simple at first, but when it comes to fixing the feet together, it's better to have two people! The bolt covers are not of excellent quality nor very aesthetic.
5/5
December 16, 2021
Perfect, fast delivery and quality product.
3/5
December 15, 2021
Material conforms to the request, however a negative note on the delivery, the package arrived torn with parts scattered at the back of the truck, the delivery person was not sure that these parts belonged to this package. Following this mishap, I am not certain about a future order.
Réponse de France Trampoline - November 7, 2021
Hello, thank you for your comment. We are sorry to hear that your delivery experience went poorly. We will obviously pass this information to our logistics department to avoid the same problem with future deliveries. Following this delivery, did you leave any reservations on the delivery note detailing the damage encountered? The condition of the concerned package? The fact that parts were scattered in the truck? Indeed, complete reservations allow us to take action against the carrier to cover you in case of missing parts. Please do not hesitate to contact our customer service (contact@france-trampoline.com) to provide precise feedback and thus allow us to improve. We understand that you may be put off by this mishap; however, France Trampoline is committed to providing a good experience to its customers and finding solutions to your problems. Best regards, the France Trampoline team.
4/5
December 13, 2021
Delivery was compliant and quite fast.
5/5
December 12, 2021
We found parts to repair a trampoline purchased 5 years ago that was damaged due to a gust of wind. This avoids throwing it away and buying a new one! The only downside is that the reference proposed by default by the site was not accurate, but I was still able to order the correct part!
5/5
December 9, 2021
Delivery in 48 hours! No bad surprises upon unpacking. The material seems to be of very good quality. The slackline given for my granddaughter's 9th birthday was tested by the whole family and also by the group of friends invited on the birthday day. It promises good moments again when the weather is better.
5/5
December 9, 2021
The product is of very good quality and the service is very pleasant.
5/5
December 7, 2021
Very efficient, quick and careful shipping, the zip line was a big hit with a 4-year-old and an 8-year-old.
5/5
December 7, 2021
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4/5
December 7, 2021
Good quality trampoline!
5/5
December 6, 2021
Speed and products conform to expectations.
5/5
December 6, 2021
As for the delivery, the provider was perfect. As for the product (zip line and slack line set + Ninja course), it is the Christmas gift for my grandchildren, so not yet installed.
5/5
December 6, 2021
Delivery was compliant and fast.
4/5
December 2, 2021
Fast delivery, product meets my expectations.
5/5
December 1, 2021
Products conform to the description. The zip line and slackline were a hit for my daughter's birthday. Very good quality products. Let's see how they hold up now.
5/5
December 1, 2021
Very good
5/5
December 1, 2021
Meets my expectations, fast delivery.
5/5
November 29, 2021
Very good service, quality is there.
5/5
November 29, 2021
Very good service. Fast delivery overall.
5/5
November 27, 2021
The site is well done, the trampoline is of very good quality, delivery is fast.
4/5
November 24, 2021
Product delivered on time and meets my expectations.
5/5
November 23, 2021
Good communication from customer service. Very high-quality products. The price is very reasonable considering all the services provided.
5/5
November 21, 2021
No issues
5/5
November 20, 2021
Perfect
5/5
November 18, 2021
Very good: fast delivery, clear assembly guide, very good quality materials.
4/5
November 17, 2021
Fast delivery. Product meets expectations.
5/5
November 17, 2021
Glad to be able to find spare parts for our trampoline over the years and thus keep it in good condition.
4/5
November 17, 2021
Delivery very poorly managed despite the specified information and not delivered to the home.
5/5
November 17, 2021
Very good
5/5
November 17, 2021
Everything is perfect.
5/5
November 16, 2021
Quick services
5/5
November 16, 2021
Website easily accessible and usable. Service provided quickly.
5/5
November 16, 2021
Customer service reachable, available, and competent. Delivery time respected. Product conforms to the description and my expectations.
5/5
November 16, 2021
Hello, very good quality
4/5
November 15, 2021
Very good quality trampoline, sturdy and safe for my 3-year-old son. He spends hours on it, he loves it!!! I am very happy with my purchase. I was looking for a product that meets safety standards for my grandson. I recommend it without hesitation. Only downside... Difficult to assemble and the instructions are not clear enough.
5/5
November 15, 2021
Punctuality and quality
5/5
November 15, 2021
Anchoring kit OK, my Apollo 500 trampoline didn't move during a night of strong wind (120km/h a few kilometers from my home). I had also folded the net to limit wind resistance, everything held well. Order shipped quickly. No issues.
5/5
November 15, 2021
Excellent service. Always good phone contacts
5/5
November 14, 2021
Excellent service. Always good phone contacts
5/5
November 13, 2021
Simple and direct without fuss
5/5
November 13, 2021
Very well passed
5/5
November 12, 2021
Super quality trampoline. Top customer service, very responsive!
5/5
November 12, 2021
Good quality tracking, impeccable delivery.
1/5
November 11, 2021
Hello, thank you for your feedback. After checking the emails and unless we made a mistake, we did not receive any photos. Please feel free to resend them to contact@france-trampololine.com, with a WeTransfer link if they are too large. We will get back to you as soon as possible to find a solution. Best regards, the France Trampoline team
Réponse de France Trampoline - October 2, 2021
The delivery was not done correctly by the delivery service provider. This required the resending of a tarpaulin that had been lost because the delivery service provider had dismantled the pallet.
5/5
November 11, 2021
Very good quality. Good quality-price ratio. Product well packaged. Delivery ok
5/5
November 11, 2021
We received a frame that was impossible to assemble! We contacted the supplier and sent an email with proof photos attached. But unfortunately, they did not follow up. For a product at ***€ I find that light.
4/5
November 11, 2021
The delivery to New Caledonia was very fast! The quality-price ratio of the material is correct.
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