Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
21 septembre 2021
Clear presentation. Good product found
5/5
20 septembre 2021
Delivery before the scheduled date, package without problems
5/5
20 septembre 2021
Perfect
5/5
20 septembre 2021
Good but assembly time longer than announced
5/5
20 septembre 2021
Order received on time and in line with my expectations
5/5
20 septembre 2021
Very good quality trampoline, I recommend without hesitation.
5/5
19 septembre 2021
Service 👌 site to recommend
5/5
19 septembre 2021
Very good
5/5
19 septembre 2021
Zip line conforms to the description. Easy to assemble, and the kids are having a blast.
5/5
19 septembre 2021
Excellent service.
5/5
19 septembre 2021
The measurement indication was not very clear, I had to return the jumping mat and the net. However, excellent phone reception, clear explanations, perfect product exchange, and great delivery speed.
5/5
19 septembre 2021
Good
5/5
19 septembre 2021
Very serious! Highly recommend!
5/5
18 septembre 2021
Very good!
5/5
18 septembre 2021
Very Good
4/5
18 septembre 2021
Very satisfied
5/5
18 septembre 2021
very good phone reception, a very competent and helpful contact, very fast shipping
3/5
18 septembre 2021
Long delivery and item slightly different from the previous one!
Réponse de France Trampoline - 10 juillet 2021
Hello and thank you for your comment. When you placed your order on 05/07, the net was not in stock until 25/07, as indicated on the product sheet. We shipped the product on 07/08. We apologize for these few days of delay and do our best to ensure our customers receive their orders as quickly as possible. Your new net should last you as long as the old one. Best regards, the France Trampoline team.
2/5
18 septembre 2021
Delivery in several parts, still missing some pieces
Réponse de France Trampoline - 9 juillet 2021
Hello, thank you for your feedback. We have checked your order and according to our system, all spare parts were shipped as soon as they were available (jumping mat on 13/07 and net on 09/08). We indeed had delays in restocking the net, we apologize for these circumstances. Our customer service will get back to you by email to get more information regarding the missing parts. Best regards, the France Trampoline team.
5/5
18 septembre 2021
The order was a bit long to receive! But I found a trampoline like new
5/5
18 septembre 2021
Delivery scheduled for Saturday but postponed to Monday due to an "incident". Other than that, everything is perfect.
5/5
18 septembre 2021
Quality products. The advisors are very professional.
5/5
18 septembre 2021
Fast delivery
5/5
18 septembre 2021
Very good material, the buried trampoline is a success. And much safer for parents. No issues with the order, delivery on time. I recommend.
4/5
18 septembre 2021
Delivery a bit long due to covid. Efficient phone support.
1/5
18 septembre 2021
The product is very disappointing compared to the old one. Seems very fragile. There are already 3 broken hooks
Réponse de France Trampoline - 24 avril 2021
Hello, thank you for your comment. We apologize for this issue encountered. We will send you a dozen hooks under warranty as soon as possible. Our customer service (contact@france-trampoline.com) is at your disposal for any further questions. Best regards, the France Trampoline team.
5/5
18 septembre 2021
by phone I was able to quickly order exactly the items that needed to be replaced.
5/5
18 septembre 2021
No problems with the delivery and the product
5/5
17 septembre 2021
VERY satisfied.
4/5
17 septembre 2021
I had to re-drill the tubes to be able to put them in place, no worries about the rest.
5/5
17 septembre 2021
fast delivery, excellent quality trampoline, I am very satisfied!
5/5
16 septembre 2021
Trampoline received quickly, very nice quality, assembly plan very good, effective and pleasant bounce, the whole family is very happy.
5/5
16 septembre 2021
Nothing to report.
5/5
16 septembre 2021
Serious company and above all, you can find spare parts even years after the first purchase
5/5
16 septembre 2021
Excellent product
5/5
16 septembre 2021
Purchase made without problems. Delivery delayed due to a shortage of parts and difficult supply. Always kept informed of the progress of the order. Very good communication.
5/5
16 septembre 2021
Very good phone reception and relevant advice for replacing spare parts. The products are of good quality.
5/5
16 septembre 2021
Perfect, I recommend France trampoline
5/5
15 septembre 2021
Good but a bit long delay
5/5
15 septembre 2021
Everything in order, no problems. 100% satisfied
5/5
15 septembre 2021
Fast delivery (small downside nonetheless on flexibility, you need to take a day off as we only have a date and no time) Customer service with staff available immediately to respond to all our information requests (delivery, assembly...) that's great! Superb aesthetic product and especially of quality! Despite the small downside on delivery, I recommend this site and give it 5 stars!
5/5
15 septembre 2021
Satisfied with the order, the product, and the delivery.
3/5
15 septembre 2021
Delivery time was very delayed and each time, we had to call to find out where the order was!! However, the person on the phone was always very pleasant and very available
Réponse de France Trampoline - 30 juin 2021
Hello and thank you for your comment. When you ordered on 26/06, the net was not in stock before 31/07, as indicated on the product sheet. We shipped the product on 05/08. We apologize for these few days of delay and do our best to ensure our customers receive their orders as quickly as possible. Best regards, the France Trampoline team.
5/5
15 septembre 2021
A true professional for trampoline
3/5
15 septembre 2021
I had problems with the carrier who delivered in two parts and the package from the second delivery had been opened and resealed by the carrier.
Réponse de France Trampoline - 21 juillet 2021
Hello, thank you for your comment. Your order was delivered in two packages, as it involved two spare parts. We apologize for the delivery issues encountered. Please feel free to contact our customer service (contact@france-trampoline.com) so we can relay this information to the carrier. Best regards, the France Trampoline team
5/5
15 septembre 2021
Accessories for zip line ordered from Switzerland. Very fast shipping and reasonable shipping costs, I am pleasantly surprised. The products seem to be of good quality. To be seen over time.
4/5
15 septembre 2021
Quality material. Easy installation with 3 people. The only downside is the price, but otherwise, I recommend the product
3/5
15 septembre 2021
Very good communication with the sales service. I waited too long for the order. But I suppose that being out of stock, you couldn't do otherwise.
Réponse de France Trampoline - 21 mai 2021
Hello, thank you for your feedback! When you ordered in early May, the restocking date for the net was 30/06, as indicated on the product sheet. We sent you the net with a bit of delay in early August, we apologize for these circumstances. We thank you for your patience and trust! Best regards, the France Trampoline team
1/5
15 septembre 2021
Based on your advice, the product does not match, I need to change the springs.
Réponse de France Trampoline - 31 juillet 2021
Hello, thank you for your comment. Our advisors are trained and know our products to best inform our customers - we apologize if there was an error. Please feel free to contact our customer service (contact@france-trampoline.com) with the dimensions of your trampoline and photos so we can investigate this issue and find a solution. Best regards, the France Trampoline team
5/5
15 septembre 2021
Product as described
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