Avis clients France Trampoline

4.7 /5
21958 avis clients
4/5
April 28, 2022
Quality material, easy installation and shipment followed and in line with my expectations.
5/5
April 27, 2022
The trampoline is sturdy but ends up rusting. We changed the torn net and the bent poles after a few years and some flights. The new net is very resistant (it withstands our cat's climbs at least) and the new stakes (black instead of stainless steel) will hopefully resist rust better. We added cable ties under the foam tubes that have sunk over time on the first model. It remains solid and qualitative but what a price increase in 4 years...
5/5
April 27, 2022
Very serious site, the people on the phone are attentive and give good advice. Despite an ordering mistake on my part and my late complaint, they accepted the exchange for my problem, even offering to cover the return shipping and shipping costs for the new order.
4/5
April 27, 2022
Too bad my order is not exactly the requested item. The received item does not fit easily on the trampoline. When the children jump, the cords come off.
4/5
April 27, 2022
Very good product, however delivery was unacceptable! The delivery person left me alone to carry the 192kg between the gate and my garage, over 50m. I expect an explanation from you on this point.
5/5
April 27, 2022
Very happy with our purchase, good quality material, easy to assemble, super bounce! My gymnast daughter loves it
5/5
April 27, 2022
Everything went well.
5/5
April 26, 2022
Everything was perfect
5/5
April 26, 2022
Quality material, very fast delivery.
5/5
April 26, 2022
Nothing to complain about. Goods in line with the order. Deadlines respected
5/5
April 26, 2022
Top delivery service. I was contacted to know my availability. The delivery person was super professional. The 3m dome is easy to assemble but you need at least 2 people. It is really great, of good quality and the accessories too (soft swing, hammock, tent). I am really not disappointed to have chosen a dome instead of a swing for my little 6-year-old boy. Thank you France trampoline for offering this product.
5/5
April 26, 2022
Super zip line!
5/5
April 26, 2022
Welcome and advice everything is perfect. We are delighted with our order.
5/5
April 26, 2022
My contacts at France trampoline were very professional
3/5
April 26, 2022
Hello, impossible to install the swing, called customer service today who informed me that some straps are missing. These should be delivered to me by DPD within 15 days. We are waiting. Thank you
4/5
April 25, 2022
Timely and efficient delivery
5/5
April 25, 2022
Perfect
5/5
April 25, 2022
Delivery as per order and on time. Nothing to report
5/5
April 25, 2022
Very good responsiveness from customer service who guided us to the right product. Delivery times respected.
5/5
April 24, 2022
Product conforms to the description. Fast delivery.
5/5
April 23, 2022
Very good quality-price ratio, product received very quickly, well packaged, well done and thank you; happy children who spend hours on the trampoline
5/5
April 23, 2022
Nothing to report. Everything is perfect
5/5
April 22, 2022
Beautiful quality, fast delivery. However, there was not an extra bolt or screw and it's a shame because we needed one...
5/5
April 22, 2022
Very good product. A high price, but if the trampoline stays in good condition for a long time, I won't regret it
5/5
April 21, 2022
Very good quality product and easy to assemble
5/5
April 21, 2022
Fast delivery. Trampoline looks sturdy and of good quality (to be seen over time...) My children are delighted!!!
5/5
April 21, 2022
Everything was great! And the kids really like the trampoline.
4/5
April 21, 2022
The package arrived well packaged but the instructions were not easy to follow
5/5
April 21, 2022
HIGH-QUALITY CUSTOMER SERVICE, PROFESSIONAL ADVICE FOR ASSEMBLY
5/5
April 21, 2022
Quality material and it was just missing two pieces for the ladder and the customer service was very responsive and very competent
3/5
April 20, 2022
Low-quality plastic attachments of the protective net surrounding the trampoline, break easily, I doubt their durability with the sun, I wonder about the safety of the children!!
Réponse de France Trampoline - March 12, 2022
Hello, thank you for your comment. We apologize for this issue encountered. Please do not hesitate to contact our customer service (contact@france-trampoline.com) with photos of the defective parts. We will get back to you as soon as possible to apply the warranty. Best regards, the France Trampoline team
4/5
April 20, 2022
Very good product except for the hammock which was defective and for which we still have not received a replacement?
5/5
April 20, 2022
Fast and careful shipping. Quality product. Thank you
5/5
April 19, 2022
Excellent products conforming to the descriptions.
3/5
April 19, 2022
Order history impossible. Following a call, I was supposed to be contacted again, that never happened. I managed on my own.
5/5
April 19, 2022
Perfect in every way
5/5
April 19, 2022
Parts available years later, order delivered on time and quickly, it's perfect
5/5
April 19, 2022
Very good
5/5
April 19, 2022
Delivery compliant with the order, within very good deadlines
5/5
April 19, 2022
Product compliant with the description... Of quality... We are having a blast...
4/5
April 19, 2022
For order processing, no issues, fast processing and compliant delivery, however, spare parts are not always easy to obtain and the price for 2 spare parts is almost the cost of a new part. It's a shame.....
5/5
April 19, 2022
Easy to install. The kids are thrilled, even the teenagers who appreciate the bounce and the possibilities of tricks
5/5
April 18, 2022
Very satisfied.
4/5
April 18, 2022
Trampoline contour mat received well, quickly. Installed on our model that we have had for over 10 years, still top-notch! A bit large compared to the diameter despite the correct item ordered but I think it will be fine over time. It had the same issue with the net when we changed it two years ago... Very good company, very solid item, serious and with spare parts always available despite the years!
5/5
April 18, 2022
Very professional service.
3/5
April 18, 2022
The order went very well, but the product is not of optimal quality. The net is coming undone.
5/5
April 18, 2022
Great the kids are having a blast ❤️❤️❤️
5/5
April 18, 2022
Very good advice
4/5
April 18, 2022
The jumping mat does not match, but the customer service contacted me following an email from me. An exchange is in progress at shared costs
5/5
April 17, 2022
Super material.
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