Avis clients France Trampoline

4.7 /5
21958 avis clients
5/5
May 16, 2022
We are very satisfied with the climbing dome and the swing ordered. Very nice colors and quality items. The delivery went as planned. One accessory was missing but was sent back to me very quickly.
5/5
May 16, 2022
Good product, conforms to the description.
5/5
May 16, 2022
Very good advice, they even found my invoice from 6 years ago to check if the ordered replacement post was the right one (which it wasn't)!
5/5
May 15, 2022
Very fast and very good quality material
5/5
May 15, 2022
Perfect
5/5
May 15, 2022
Very professional phone advisor, fast delivery and very good quality trampoline
5/5
May 15, 2022
Good after-sales service
3/5
May 14, 2022
Long delivery
Réponse de France Trampoline - March 28, 2022
Hello, thank you for your feedback. We mistakenly got the status of your order wrong and indeed shipped the order with a week's delay. We apologize for these circumstances and are doing our best to meet our delivery time of 3 to 5 working days. Best regards, the France Trampoline team
5/5
May 14, 2022
Very serious
5/5
May 14, 2022
Perfect
5/5
May 14, 2022
Very satisfied
4/5
May 13, 2022
Hello, I would have liked to have a few extra hooks to hold my net in addition to my order. Indeed, I bought a new net last year and the plastic hooks are of poor quality. I had specified this need when I placed my order.
5/5
May 13, 2022
Perfect!
5/5
May 12, 2022
impeccable order, product received quickly. Relatively easy assembly, diagram could be a bit more precise. Otherwise nothing to complain about, reliable site.
5/5
May 12, 2022
perfect, always happy with what I order from France Trampoline.
5/5
May 12, 2022
Effective
5/5
May 12, 2022
Very good product and a very responsive and helpful customer service!
5/5
May 11, 2022
very good
5/5
May 11, 2022
Very satisfied with the product
5/5
May 11, 2022
The net is in accordance with the description and fits perfectly. Fast delivery. I recommend this site.
5/5
May 10, 2022
Very good, the dome pleases my children a lot
5/5
May 10, 2022
Order received quickly and effective customer service
5/5
May 10, 2022
Perfect
4/5
May 10, 2022
the assembly instructions lack explanations and the diagrams are not detailed enough. Assembling the structure is much more difficult than shown in the assembly videos on the site.
4/5
May 10, 2022
correct
4/5
May 10, 2022
satisfied.
5/5
May 10, 2022
Very good customer listening and quality telephone assistance to help select the product suited to the need.
3/5
May 9, 2022
Hello. I made a complaint to your services, and I still haven't received the parts that were broken in their packaging. I would like to know where that stands. Thank you sincerely ***
Réponse de France Trampoline - March 20, 2022
Hello, thank you for your feedback. We apologize for the delay in processing your request. We have just contacted you by email to find out how many hooks you need so we can send them to you under warranty as soon as possible. Best regards, the France Trampoline team
5/5
May 9, 2022
Very good
3/5
May 9, 2022
If the product overall is of good quality, the assembly is far too complex and long. The plastic hooks are very weak and break easily
Réponse de France Trampoline - March 25, 2022
Hello, thank you for your comment. We apologize for the hooks. Please feel free to contact our customer service with photos so we can send you replacements under warranty as soon as possible. Regarding the assembly, we offer installation videos of our products on our YouTube channel and our website, to familiarize yourself with the parts before receiving the order if necessary. Best regards, the France Trampoline team
5/5
May 9, 2022
Meets my expectations.
5/5
May 9, 2022
Top service, super fast delivery and top material
5/5
May 9, 2022
Fast and efficient
5/5
May 9, 2022
Excellent
4/5
May 9, 2022
Good product allowing me to renovate my Expert trampoline, which is no longer distributed.
4/5
May 8, 2022
Good quality
5/5
May 8, 2022
Just, the shipping costs for Corsica are a bit exaggerated.. Otherwise nothing to report
5/5
May 8, 2022
Good product quality, fast delivery
5/5
May 8, 2022
Everything was perfect
5/5
May 8, 2022
very good
5/5
May 8, 2022
very good team listening.
5/5
May 7, 2022
Very good products. Extra
5/5
May 7, 2022
perfect.. quality and deadline
5/5
May 7, 2022
We were able to buy a spare part that, thanks to your services' advice, fits perfectly, even though our trampoline model is old and does not come from France trampoline. My grandchildren thank you and so do I. Best regards.
5/5
May 7, 2022
very satisfied
4/5
May 7, 2022
We had bought the rod for the net separately and in reality, a piece is missing to make the connection all around the perimeter. After-sales purchases are still complicated to get everything perfect. Of the last 4 purchases, 2 were perfect including the last one, the net. Very good reception on the phone otherwise which facilitates the order
4/5
May 6, 2022
fast and complete delivery. no surprises
5/5
May 5, 2022
Quick response to my question, correct order and delivery was very fast
5/5
May 5, 2022
Quality trampoline, fast shipping.
5/5
May 4, 2022
Perfect delivery
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