Avis clients France Trampoline

4.7 /5

19606 avis clients

Cedric B.

5/5

4 octobre 2021

Very good. Good after-sales service!

Paul C.

5/5

3 octobre 2021

Quality, advice, speed! It changes from low-end brands. Thank you

Sandrine G.

4/5

3 octobre 2021

Order as expected, competent customer service. However, the parcel relay delivery service was mediocre. Item not delivered to the relay the first time but returned to the supplier who contacted me to find out what was going on. Delivery OK the second time with a delay of 3 weeks.

Fabien A.

5/5

3 octobre 2021

fast

Laurent M.

5/5

3 octobre 2021

Very good

Andrea O.

4/5

2 octobre 2021

Very good quality, a bit long for the goods to be delivered

Nelly M.

4/5

2 octobre 2021

Replacement part for tchoukball found thanks to the response from the bag thank you

Norbert M.

4/5

1 octobre 2021

Good material and easy to install except for the cable tension which I did with the car's tow hook NM

Jacques P.

4/5

30 septembre 2021

Product as expected. Fast delivery. Very expensive product.

Didier Q.

5/5

30 septembre 2021

Average condition boxes

Annie R.

5/5

30 septembre 2021

Satisfied with the customer service which was easily accessible and very attentive.

Paul V.

4/5

30 septembre 2021

Great availability and responsiveness from the person on the phone.

Jean-claude G.

5/5

30 septembre 2021

Very good service. Highly recommend without hesitation. Serious and very competent supplier. Really well done.

Jenny D.

5/5

29 septembre 2021

Quality products.

Rémy S.

5/5

29 septembre 2021

Very good product. Quality/price very good.

Sophie K.

5/5

29 septembre 2021

Product of very good quality. After-sales service attentive.

Marie L.

5/5

29 septembre 2021

Speed and efficiency

Rachel L.

5/5

29 septembre 2021

Very satisfactory service. Handling the replacement of our prematurely worn trampoline net.

Madame H.

4/5

28 septembre 2021

Great trampoline, very very nice quality, very fast delivery, only negative point: the net does not hold well on one side certainly due to the tension on the other end. Other than that it is really perfect

Genevieve D.

4/5

28 septembre 2021

Just not enough details in the spare parts packages. Too bad the link is not between the old and new model I had to manage on my own.

Grégory S.

5/5

28 septembre 2021

Fast delivery and very good material

Régis M.

2/5

28 septembre 2021

I am rather disappointed overall with the material itself. I took FRANCE TRAMPOLINE "one of the most expensive" hoping for a certain quality and ease of assembly. Difficult assembly of the base tubes and poorly designed, I can't imagine their disassembly. Plastic hook for the cover around the trampoline very fragile and fixed in a dubious place (springs), three already broken. I've had it for a short time. Unfortunately, I do not recommend it. Best regards.

Réponse de France Trampoline - 22 juin 2021

Hello, thank you for your feedback. We are sincerely sorry regarding this experience which does not reflect the quality of service we are used to providing and we apologize for these circumstances. Please do not hesitate to contact our customer service by email or phone with photos of the assembly. We will send you new hooks under warranty as soon as possible. Best regards, the France Trampoline team

Irène D.

5/5

28 septembre 2021

Very fast shipping. Advice and answers to my questions that helped me a lot.

Antoine D.

5/5

28 septembre 2021

Purchase without problems. Good description on the site.

Beatrice I.

5/5

27 septembre 2021

Very satisfied with the speed of delivery and the product. Just would have liked the assembly manual. In any case, the explosion to install it.

Michel J.

5/5

27 septembre 2021

Top

Bénédicte H.

4/5

27 septembre 2021

Problems with your delivery provider, absence on site, had to reschedule....

Laetitia M.

5/5

26 septembre 2021

excellent product, quality. fast delivery.

Karine D.

5/5

26 septembre 2021

Replacement part in customer service. Sent without issue and received without issue, on the agreed day. Nothing to say.

Patricia P.

5/5

26 septembre 2021

Good advice over the phone and by email, clear explanations on the site, deadlines met as announced, an efficient delivery service, only the assembly instructions could still be improved... happy and reassured children and adults in front of the quality of the material.

Alain L.

5/5

25 septembre 2021

2 products ordered (zip line and stackline), complete satisfaction for both, very fast delivery

Pierrette F.

5/5

25 septembre 2021

Products completely meet my expectations. No issues.

Jimmy F.

5/5

25 septembre 2021

Very good customer service

Aurelia D.

5/5

25 septembre 2021

Very happy with my purchase

Maxence G.

4/5

24 septembre 2021

Good product but delivery was erratic which caused us to lose several days.

Florian R.

5/5

24 septembre 2021

Perfect!! Everything was perfect from A to Z.

Marie-anne D.

4/5

24 septembre 2021

Very satisfied with the product.

Claude D.

5/5

24 septembre 2021

Very good, as usual. I have known you for a long time. I have always had excellent contact and quality service.

Julien E.

4/5

23 septembre 2021

Easy order, fast delivery

Isabelle C.

5/5

22 septembre 2021

Perfect... As usual, the service is perfect. Both for ordering and for delivery... I highly recommend

Catherine V.

4/5

22 septembre 2021

Good

Solène V.

4/5

22 septembre 2021

Everything is of very good quality, assembly is smooth and the provided tools are suitable and sufficient. The only negative point is the announced assembly time... 20min. It took us more than 2 hours for 2 people to assemble it from start to finish. And even if we are not the fastest in the world, it is clearly impossible to assemble this trampoline (octopulse 460) in 20min.

Jean-marc L.

5/5

21 septembre 2021

Good. Clear manual but assembly a bit long to do with somewhat muscular arms…

Denis L.

5/5

21 septembre 2021

Replacement of the protection due to damage caused by hail and the ladder. The parts are available several years after purchase, that's why I chose France Trampoline. Package sent in the week following the order.

Thierry L.

5/5

21 septembre 2021

Material conforms to my request, well informed about the delivery date, and of good quality where spare parts can be found if needed.

Eric V.

5/5

21 septembre 2021

Very good

Laure K.

5/5

21 septembre 2021

Very good quality trampoline, nothing to complain about. Very satisfied!

Delphine B.

5/5

21 septembre 2021

No difficulty

Mustapha B.

2/5

21 septembre 2021

Bought with a release date of July 26. But ultimately delivered a month later. It could not be used this summer. Misled by the date displayed at the time of purchase..

Réponse de France Trampoline - 16 juillet 2021

Hello, thank you for your comment. When you placed your order on 11/07, the restocking date of the trampoline was 30/08, as indicated on the product sheet. On 12/07, the restock was advanced to 30/06. The product was finally shipped on 06/08 and delivered on 12/08. Your children were able to enjoy the trampoline during the month of August. We apologize for the slightly long preparation time and assure you that we do our best for our customers to receive their orders as quickly as possible. Best regards, the France Trampoline team

Maryline P.

5/5

21 septembre 2021

Excellent quality, bucket mat and springs perfect! My children are really happy to be able to jump on this trampoline