Avis clients France Trampoline

4.7 /5

19606 avis clients

Marion E.

5/5

22 décembre 2021

Speed of shipping, excellent quality of the trampoline.

Guillaume G.

5/5

21 décembre 2021

Serious and responsive.

Union Sportive L.

4/5

20 décembre 2021

Material not assembled.

David D.

5/5

20 décembre 2021

Super Apollo 500 trampoline, even better than the old model.

Camille R.

5/5

19 décembre 2021

Very good customer service, I highly recommend.

Thibault R.

4/5

18 décembre 2021

Very good small indoor trampoline! It is especially very quiet, but I recommend placing it on a mat to not hear it at all! The only small downside is that the assembly seems simple at first, but when it comes to fixing the feet together, it's better to have two people! The bolt covers are not of excellent quality nor very aesthetic.

Tessie P.

5/5

16 décembre 2021

Perfect, fast delivery and quality product.

Veronique P.

3/5

15 décembre 2021

Material conforms to the request, however a negative note on the delivery, the package arrived torn with parts scattered at the back of the truck, the delivery person was not sure that these parts belonged to this package. Following this mishap, I am not certain about a future order.

Réponse de France Trampoline - 7 novembre 2021

Hello, thank you for your comment. We are sorry to hear that your delivery experience went poorly. We will obviously pass this information to our logistics department to avoid the same problem with future deliveries. Following this delivery, did you leave any reservations on the delivery note detailing the damage encountered? The condition of the concerned package? The fact that parts were scattered in the truck? Indeed, complete reservations allow us to take action against the carrier to cover you in case of missing parts. Please do not hesitate to contact our customer service (contact@france-trampoline.com) to provide precise feedback and thus allow us to improve. We understand that you may be put off by this mishap; however, France Trampoline is committed to providing a good experience to its customers and finding solutions to your problems. Best regards, the France Trampoline team.

Sylvie M.

4/5

13 décembre 2021

Delivery was compliant and quite fast.

Alexandre B.

5/5

12 décembre 2021

We found parts to repair a trampoline purchased 5 years ago that was damaged due to a gust of wind. This avoids throwing it away and buying a new one! The only downside is that the reference proposed by default by the site was not accurate, but I was still able to order the correct part!

Jean-pierre B.

5/5

9 décembre 2021

Delivery in 48 hours! No bad surprises upon unpacking. The material seems to be of very good quality. The slackline given for my granddaughter's 9th birthday was tested by the whole family and also by the group of friends invited on the birthday day. It promises good moments again when the weather is better.

Miao Z.

5/5

9 décembre 2021

The product is of very good quality and the service is very pleasant.

Natacha C.

5/5

7 décembre 2021

Very efficient, quick and careful shipping, the zip line was a big hit with a 4-year-old and an 8-year-old.

Hubert M.

5/5

7 décembre 2021

Ludovic P.

4/5

7 décembre 2021

Good quality trampoline!

Jean Luc D.

5/5

6 décembre 2021

Speed and products conform to expectations.

Jean-andré A.

5/5

6 décembre 2021

As for the delivery, the provider was perfect. As for the product (zip line and slack line set + Ninja course), it is the Christmas gift for my grandchildren, so not yet installed.

Lorraine H.

5/5

6 décembre 2021

Delivery was compliant and fast.

Laurent G.

4/5

2 décembre 2021

Fast delivery, product meets my expectations.

Eugénie R.

5/5

1 décembre 2021

Products conform to the description. The zip line and slackline were a hit for my daughter's birthday. Very good quality products. Let's see how they hold up now.

Pierre-marie R.

5/5

1 décembre 2021

Very good

Jacques P.

5/5

1 décembre 2021

Meets my expectations, fast delivery.

Raphael C.

5/5

29 novembre 2021

Very good service, quality is there.

Campus And Co C.

5/5

29 novembre 2021

Very good service. Fast delivery overall.

Anthony F.

5/5

27 novembre 2021

The site is well done, the trampoline is of very good quality, delivery is fast.

Stéphane C.

4/5

24 novembre 2021

Product delivered on time and meets my expectations.

Vivien S.

5/5

23 novembre 2021

Good communication from customer service. Very high-quality products. The price is very reasonable considering all the services provided.

Gerard L.

5/5

21 novembre 2021

No issues

Jean Luc R.

5/5

20 novembre 2021

Perfect

Bruno W.

5/5

18 novembre 2021

Very good: fast delivery, clear assembly guide, very good quality materials.

Gaëtan C.

4/5

17 novembre 2021

Fast delivery. Product meets expectations.

Elisabeth L.

5/5

17 novembre 2021

Glad to be able to find spare parts for our trampoline over the years and thus keep it in good condition.

Janine C.

4/5

17 novembre 2021

Delivery very poorly managed despite the specified information and not delivered to the home.

Helene F.

5/5

17 novembre 2021

Very good

Francis C.

5/5

17 novembre 2021

Everything is perfect.

Wolfgang D.

5/5

16 novembre 2021

Quick services

Patrick D.

5/5

16 novembre 2021

Website easily accessible and usable. Service provided quickly.

Gilbert G.

5/5

16 novembre 2021

Customer service reachable, available, and competent. Delivery time respected. Product conforms to the description and my expectations.

Duchemin C.

5/5

16 novembre 2021

Hello, very good quality

Geoffrey M.

4/5

15 novembre 2021

Very good quality trampoline, sturdy and safe for my 3-year-old son. He spends hours on it, he loves it!!! I am very happy with my purchase. I was looking for a product that meets safety standards for my grandson. I recommend it without hesitation. Only downside... Difficult to assemble and the instructions are not clear enough.

Rosalinda M.

5/5

15 novembre 2021

Punctuality and quality

Olivier M.

5/5

15 novembre 2021

Anchoring kit OK, my Apollo 500 trampoline didn't move during a night of strong wind (120km/h a few kilometers from my home). I had also folded the net to limit wind resistance, everything held well. Order shipped quickly. No issues.

Alain M.

5/5

15 novembre 2021

Excellent service. Always good phone contacts

André B.

5/5

14 novembre 2021

Excellent service. Always good phone contacts

Celine R.

5/5

13 novembre 2021

Simple and direct without fuss

Renaud C.

5/5

13 novembre 2021

Very well passed

Damien H.

5/5

12 novembre 2021

Super quality trampoline. Top customer service, very responsive!

Claudine S.

5/5

12 novembre 2021

Good quality tracking, impeccable delivery.

Sophie T.

1/5

11 novembre 2021

Hello, thank you for your feedback. After checking the emails and unless we made a mistake, we did not receive any photos. Please feel free to resend them to contact@france-trampololine.com, with a WeTransfer link if they are too large. We will get back to you as soon as possible to find a solution. Best regards, the France Trampoline team

Réponse de France Trampoline - 2 octobre 2021

The delivery was not done correctly by the delivery service provider. This required the resending of a tarpaulin that had been lost because the delivery service provider had dismantled the pallet.

Glenn Y.

5/5

11 novembre 2021

Very good quality. Good quality-price ratio. Product well packaged. Delivery ok