Avis clients France Trampoline

SERIOUS AND GOOD AFTER-SALES SERVICE

Excellent advice and service.

Excellent

Impeccable

I do not give 5 stars because the protection mat for the springs is of very very inferior quality to the original (material, thickness ...) For the rest, it's very good

Received on time, pleasant carrier

The trampoline I ordered matched exactly what I was looking for.

Top quality product. Fast and compliant delivery

Very good product, delivered very quickly

Exemplary speed needs

Great communication and fast shipping Perfect

Good product, good delivery.

Maybe it lacks protections for the trees and a second cable 'not optional' otherwise fast delivery and compliant product

Perfect. Quality trampoline

Experienced seller, to recommend

***

Trampoline Jump'up 430 received very quickly, complementary and in good condition. Product perfectly meets my expectations in terms of sturdiness, bounce, and ease of assembly. My children are happy.

The material seems to be of good quality, we will see in use and against the weather since the trampoline is installed in the garden. We assembled it with two people. A bit of difficulty with the installation of the springs, hence the need to read the instructions carefully.

Quality product easy to assemble Nothing to say

Satisfied customer.

The delivery person was very professional. Easy assembly.

Good product and fast shipping

Very good

Following a delivery delay, the ordered trampoline net was left in a barn. When I found it, it was too small. You exchanged it for me, a nice commercial gesture. I sent back the too small one. Thank you for this commercial conduct. Ams

Very fast, corresponds to what I was looking for to repair a Kanguy trampoline, the only small detail is that the fiber rods do not match the diameter of the trampoline as they are too short by 40 cm. I suppose there is a difference in circumference between Kanguy and France Trampoline despite having the same diameter. This did not prevent me from remedying it, so my grandchildren can continue to use it.

Very reliable. Deadline respected. Conforms to what is announced.

Fast delivery. However, I don't think the seams of the basketball net will last over time.

Nothing to report

The product seems to be of quality. Not installed yet

Super fast and careful shipping and reception. Quality product. The children are delighted. Just a downside: the document is sometimes poorly explained on the steps, we watch the video and it shows us in a different way. So we don't know which one to choose.

Effective and fast

I had bought a 3.60m dome and one of the bars had a design flaw. I took a photo and sent it to customer service. They were prompt to respond and very kind. They sent me a new bar to replace the defective one. Thank you sincerely for your seriousness and to France Trampoline which I highly recommend. Best regards

Fast and complete delivery, easy to assemble with the manual, alone I took 1h30, very solid and especially if there is a break I am sure to find the spare part. Rating ++++ I recommend this item.

Good quality items and fast delivery.

Excellent service, from order to delivery, the driver was very helpful and friendly. Fast delivery, it was for a birthday gift, excellent quality product.

Very good

Top

Practical, fast, competent... Just happiness! Thank you

Product ordered and received in the shortest time. However, an installation manual would be welcome.

Super responsive customer service following a tear on the trampoline perimeter under warranty. Well done

Quality products Fast service Highly recommended

Well passed

Meets expectations

Great, no problem, fast and efficient service

very good products. Made to measure for our needs, on a large rectangular frame. Mat to be renewed with indications on the location and number of eyelets. Order postponed for a year (cf Covid and closed establishment). Contacts followed despite all this. A delay in delivery times but understandable given our late decision and the missing custom products in recent months; Delivery ok. Good follow-up. PERFECT

Regarding the trampoline, there are about fifteen plastic fasteners at the end of the elastics that are broken. I don't know if I stretched them too much or if I positioned them incorrectly. Otherwise, there is nothing to complain about between the trampoline, the zip line, and the harnesses. Best regards ***

Excellent value for money service

Fast and careful shipping. Item conforms to the description.

Quality product. Simple installation. Very mediocre delivery, postponed twice.

The trampoline is of excellent quality. The concept of the top and bottom ring holding the safety net is great and very reassuring. Small downside, the design of the opening to get in could be improved. It lacks practicality. Last request: I bought 4 weights and one of the four is flat. Is it possible to replace it please? Thank you.