Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
May 13, 2014
Package delivered without any problem. Complete kit. Quality material. Note: be careful with the assembly documents. Some pages in Italian appear in the middle of the French ones.
4/5
May 13, 2014
Excellent quality material, sturdy and accompanied by protections for safe play. It comes with very clear assembly instructions. We enjoyed it in two hours...
5/5
May 13, 2014
excellent quality service nothing to complain about
5/5
May 13, 2014
impressed by the quality of the trampoline. One of the users is autistic and plays safely. Maybe a bit of grease would have been necessary before assembly to ensure future disassembly.
5/5
May 13, 2014
Very satisfied with the ordered products (good quality, quick assembly), the delivery times were respected and the packaging of the parcel was not damaged unlike what other users had mentioned.
4/5
May 13, 2014
Good quality product - very good assembly instructions. Perfect delivery service.
4/5
May 12, 2014
Service at the level of our expectations: delivery time, delivery method, and product quality
5/5
May 12, 2014
Trampoline of very good quality, meets expectations. Assembly instructions precise and very clear. Delivery within the deadlines specified at the time of the order.
5/5
May 12, 2014
Product easy to assemble, aesthetic and looks really robust. We'll see in use.
4/5
May 12, 2014
Good quality trampoline at a fair price. For a spare part, efficient service and delivered quickly.
5/5
May 12, 2014
very fast service
5/5
May 12, 2014
Ordered on Thursday, delivery the following Wednesday. Everything is okay regarding the order. The material seems sturdy and well finished.
5/5
May 12, 2014
Perfect
5/5
May 12, 2014
Delivery time respected. Quality trampoline. Perfect!
5/5
May 11, 2014
Quick delivery. Careful packaging. Easy assembly for 2 people and well explained. Quality trampoline. Thank you
5/5
May 11, 2014
I was pleasantly surprised because there was nothing to say about the delivery, it took us 2 hours to assemble the trampoline with 2 people with no bad surprises which is quite rare, the quality is really great (to see over time) no unpleasant surprises except maybe the fact that I ordered the fixing kit at the same time which is still not available which worries me a bit because we are in a rather windy region and I put stakes in the meantime, that's all.
5/5
May 11, 2014
Very good site, very good product, quick and precise information by phone. Bag of small parts a bit fragile and bolts spilled in the box: was one missing or did we not find it... anyway, a detail.
4/5
May 11, 2014
very quick acknowledgment of the order. Only small downside, not being informed of the departure of the order from the warehouse for delivery.
5/5
May 11, 2014
Very good service. Quick reception of my order. Very good telephone reception. Quality of the product very good.
4/5
May 11, 2014
Good quality of service Good product
5/5
May 11, 2014
Super product - respect for deliveries - super
5/5
May 11, 2014
Excellent product, easy to assemble for parents and very appreciated by children.
4/5
May 11, 2014
Good telephone reception, good after-sales service. The chosen trampoline model fits my children well, but we regularly need to replace parts, so I am disappointed with the quality of the material compared to the purchase price.
5/5
May 10, 2014
Everything was excellent, from the online order, through the advisor's call, the quick delivery, and the easy installation.
5/5
May 10, 2014
pleasant and efficient telephone reception, timely delivery, easy assembly
5/5
May 10, 2014
we are fully satisfied with our choice (hop 360) and the quality and aesthetics of the product. it meets all points of view. I recommend France Trampoline which has by far the best quality/price ratio. The delivery times are respected and moreover, it is relatively quick. Additionally, the delivery person is courteous and friendly.
4/5
May 9, 2014
very good after-sales service, efficient, punctual, quick, and good technical advice
5/5
May 9, 2014
The delivery time was respected. The delivery services were excellent The material was in good condition and met my expectations, The quality of the materials seems very good I am very satisfied with my purchase
5/5
May 9, 2014
Deadlines respected, good quality/price ratio
5/5
May 9, 2014
good service, the delivery and the deadlines are as we discussed. good product delivered
5/5
May 9, 2014
very good material, sturdy, beautiful, great quality... with straps to secure it to the ground in case of wind.
5/5
May 9, 2014
good description. Fast and careful shipping. Assembly instructions in several languages, appreciated. Good quality of the material.
5/5
May 8, 2014
quick shipment arrived before my little girl's birthday because we were able to set it up before the big day just a small complaint you should include a protective cover in the pack for an additional price. This is a grandpa who says a big thank you to the whole team at Francetrampoline because it really is beautiful material and I made 2 happy (little children) thank you again
5/5
May 8, 2014
Very good service. Quick response and after-sales service without any problems: return of the material without any questions or request for delay. Mailing when there is a storm or weather problem is very appreciated. In short, you feel supported and followed, it's rare!!!
5/5
May 8, 2014
very good
5/5
May 8, 2014
call beforehand from the carrier. package in good condition very good service.
4/5
May 8, 2014
Deadline respected in accordance with the commitment Quality product Minor technical improvements to be planned for a product that meets expectations - hook for securing the cushion's tensioners in plastic some break after a week of normal use - the side in simple tarp thickness of the peripheral cushioning cushion should be 10 cm longer because too short originally So during jumps the side of the tarp rises and reveals part of the springs and the holes for securing the springs to the structure exposed to the elements and require regular repositioning To prevent water from entering the tube because otherwise there is no way to drain it - electro-galvanized spring ideally should be galvanized even if they are protected by the peripheral cushioning tarp - in my opinion they lack washers on the foot fixing brackets before the nylstop nut
4/5
May 8, 2014
Impeccable
5/5
May 7, 2014
fast
5/5
May 7, 2014
Flawless service. Material ordered and arrived barely a week after payment of the order in FRENCH POLYNESIA. Sales advisor always attentive to my problems. Thank you very much to the team that served me.
5/5
May 7, 2014
As always, fast and efficient
5/5
May 7, 2014
Great
3/5
May 7, 2014
the desired spare part was only available in a few weeks ..... deadline not fixed. I still took parts that I now have to adapt to the trampoline. good responsiveness: response/shipping
Réponse de France Trampoline - March 1, 2014
Hello, we acknowledge receipt of your comments and apologize for this issue. Indeed, you wanted to renew fiberglass arcs and we are out of stock on the model you have. However, having stock of other fiberglass arcs of similar length and in order for you to continue using the trampoline, our solution was to provide you with slightly larger arcs and in greater quantity (at no extra cost) so that you can easily adapt it to your trampoline. We apologize for this inconvenience and remain at your disposal. The France Trampoline team.
5/5
May 7, 2014
Very good everything is perfect, thank you again.
5/5
May 6, 2014
Slight delivery delay but quickly forgotten because once assembled the whole family is having fun.
4/5
May 6, 2014
information not very clear regarding the temporary unavailability of the material. Quick responses to requests, delivery OK but fragile material: the hooks for securing the net break quickly 4 broken after barely 10 days of use
Réponse de France Trampoline - January 23, 2014
Hello, we thank you for your comment. As agreed, we will send you new hooks by post to replace the broken ones. We apologize for this issue and remain at your disposal. The France Trampoline team.
5/5
May 6, 2014
Delivery in two parts as planned with the second delivery ahead of schedule: perfect
5/5
May 6, 2014
in accordance with the model presented on the website. 3 hours of assembly for 2.
5/5
May 6, 2014
Perfect service, product meets my expectations!
5/5
May 6, 2014
Fast delivery, quality product
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