Avis clients France Trampoline

4.7 /5
21958 avis clients
5/5
June 30, 2014
Very nice product, fast delivery, serious company. To recommend.
5/5
June 30, 2014
Service at the level of my expectations given what is presented. Needing additional information, I was able to easily reach someone by phone. The contact was very satisfactory. Fast shipping.
4/5
June 30, 2014
Very good service
5/5
June 30, 2014
fast, efficient, very good material (trampoline 360 + net) assembly instructions could be improved
5/5
June 30, 2014
Already very satisfied when acquiring the trampoline, I am still for the purchase of spare parts. Very good telephone advisor, he verified the model we had to validate the order, very fast delivery.
5/5
June 29, 2014
Excellent customer service and extreme efficiency. I recommend ++++++++
4/5
June 29, 2014
Trampoline very well built in 6 hours!!!! the lack in the purchase already quite expensive, the ladder!!!!! which is not provided! option????? Purchase of pink trampoline, 3m66 Fast delivery no problems
5/5
June 29, 2014
fast delivery and quality of the trampoline
5/5
June 29, 2014
the site is very clear, we were able to choose thanks to the very clear indications.....the delivery was a bit long, but I must say we were impatient to receive the birthday gift!!!! (thanks to the delivery person who played along in front of my daughter who did not know it was the trampoline for her birthday!!!)
5/5
June 29, 2014
too bad the carrier does not notify of its first passage, by SMS or email, we missed it by 5 minutes! The package is impeccable, the product too, no problem.
4/5
June 29, 2014
Good service!!!
5/5
June 29, 2014
Quality product. Irreproachable service. Small downside... The delivery person does not notify 72 hours in advance to make an appointment but... 5 minutes and they are of a rare rudeness at UPS. But after all, the essential thing is to have the product...
5/5
June 29, 2014
Serious, organized, within deadlines. Nothing to complain about.
4/5
June 29, 2014
the France trampoline site was very good but the delivery left something to be desired, too bad................
5/5
June 29, 2014
Very good material. No unpleasant surprises. Fast delivery.
4/5
June 28, 2014
Apart from a few minor design flaws, I am very satisfied with the service provided by France Trampoline. The trampofoot arrived slightly damaged, the after-sales service had no difficulty and quickly sent me another one. The materials used are of good quality, but I do not give 5 stars due to small design errors like the protective socks for the posts which have a hole too small to go over the top of the post, so we have to mount them upside down by putting them in from the bottom. The hoop of the net is a bit too small and the elements come apart, I think that in the medium term the friction of these dislodged elements with the sleeve will tear it. Aside from these drawbacks, assembly is not complicated, one adult and one child are sufficient. A good quality-price ratio, which easily surpasses the cheaper Chinese production.
5/5
June 27, 2014
Ok
5/5
June 27, 2014
Delivery time respected, correct and sufficient packaging, material easy to assemble.
4/5
June 27, 2014
good
5/5
June 27, 2014
Excellent quality product, nothing to compare with what can be found elsewhere, the investment is more than justified. This trampoline is suitable for both children and adults (safety, sturdiness, and quality of bounce). Moreover, having experienced some issues with the delivery, I was able to rely on the quality of after-sales service from your company, another guarantee of seriousness and competence. I will not hesitate to recommend your products and your company. Keep it up!!!
4/5
June 26, 2014
Quick preparation, delivery as well. Only downside, we cannot choose the time of passage.
5/5
June 26, 2014
Fast and careful shipping, quality product. Very happy with our order
4/5
June 26, 2014
Very good quality products. Delivery a bit long.
5/5
June 26, 2014
very responsive and professional customer service. High-quality material and relatively easy to assemble
5/5
June 26, 2014
Very good. After receiving a message, I contacted the carrier again and we quickly agreed on an appointment.
4/5
June 26, 2014
problem with a bar that is too short
5/5
June 26, 2014
Everything perfect, fast, correct, good product.
5/5
June 26, 2014
Delivery as expected, within the deadlines. I have not yet been able to test the quality of the product
5/5
June 26, 2014
very good service
5/5
June 26, 2014
Fast and serious, very professional and courteous phone contact. Very nice trampoline that integrates into the garden thanks to discreet colors. Assembly quite simple (2 hours). My daughters are delighted.
5/5
June 26, 2014
Fast and complete delivery, ease of assembly and real comfort of use compared to other trampolines tested at friends' thanks to the longer springs. Perfect! I hope now that it will also hold its promises of robustness over time...
5/5
June 25, 2014
The products are of very good quality, From ordering to delivery: It's perfect!!!
5/5
June 25, 2014
Very good order tracking following a stock shortage, product still delivered on time. To recommend
5/5
June 25, 2014
Fast delivery and at the scheduled time. Assembly without problems and the material seems to be of good quality. To see over time.
5/5
June 25, 2014
The delivery went very well, within the deadlines. Moreover, the carrier gives a fairly wide delivery time slot but I was able to ask for the carrier to call me an hour before delivery. As for the trampoline, the assembly was very quick and simple (with two people) and seems to be of very good quality but we can only confirm that over time. In any case, the children are delighted.
5/5
June 25, 2014
Good advice over the phone, very satisfactory delivery time, clear assembly instructions and finally after a few jumps we can say that this trampoline is suitable for young children as it is flexible.
5/5
June 25, 2014
The delivery of the trampoline was very well organized and the assembly was super quick thanks to the two user manuals, including well-detailed step-by-step diagrams... The safety warnings and advice... Overall, for me, the company is very organized and serious.
5/5
June 25, 2014
Navigation on the site is a bit ambiguous but otherwise the service, delivery, and advice are on point.
5/5
June 25, 2014
Fast and efficient delivery Simple and hassle-free assembly Quality product I do not regret my purchase
4/5
June 25, 2014
very good: a few items were missing from the package, they were sent very quickly
4/5
June 24, 2014
Very serious and quick
5/5
June 24, 2014
Efficient delivery Quality material Sufficient size for 2 teenagers (no less)
5/5
June 24, 2014
very good
4/5
June 24, 2014
The delivery person was rude and unpleasant. He didn't even give me time to validate the delivery. This is unacceptable for an item costing 450 euros!
4/5
June 23, 2014
Very good quality/price ratio products, good after-sales service, I also appreciate being able to reach someone at any time for information.
5/5
June 22, 2014
Efficient delivery, arrived on time. Easy assembly and robust trampoline. So far, all is happiness; the whole family is bouncing in all directions.
5/5
June 17, 2014
Hello to the entire France trampoline team. Thank you for the quick delivery, despite a small problem with springs (damaged and others lost during transport) you were efficient and quick. Quality product. My children and especially my grandchildren are delighted. Yes, I recommend. Best regards.
5/5
June 17, 2014
Hello, always very good quality products and very good customer service.
5/5
June 16, 2014
Nothing to complain about, I have had a Decathlon trampoline for 4 years, there is no comparison, these are not comparable products.... Transitioning from a 2.40m to a 3.90m, this gigantic playground for children has pleased my two boys without any issues. 10 years old for the one who is 3 years old, they are having fun together. The product seems robust and stable from the first uses, even with 4 monsters aged 3 to 18 inside simultaneously,...... No regrets after a few nights of surfing the internet, I remain convinced that my research led me to the right choice...... With a few months of hindsight, I hope to say the same, it's a shame that often reviews are mainly made upon receipt of the products,......
4/5
June 15, 2014
Very good material and good quality. Assembly is long and could be simplified with color codes like colored rings for reference points. You need at least two people and especially have the right tools. The ones provided are not sufficient and do not facilitate the work.
Réponse de France Trampoline - May 7, 2014
Hello, Thank you for your comments on the instructions. It is indeed recommended to assemble it with 2 people. The different parts of the trampoline are relatively different from each other, and putting a color reference is also a good idea. We will pass it on to management. We remain at your disposal for any further questions. The France Trampoline team.
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