Avis clients France Trampoline

4.7 /5
19606 avis clients
4/5
9 mars 2014
Very good phone contact for advice; good listening to the customer
5/5
9 mars 2014
Good product and fast delivery.
4/5
9 mars 2014
product completely conforms to its description and of good quality in use
5/5
7 mars 2014
Very satisfied, no regrets about the choice of provider. Thank you.
5/5
7 mars 2014
Customer service and transport provider are top-notch. Quality has a price, and this price concerning France Trampoline is justified.
4/5
6 mars 2014
good quality jump trampoline even if quite complicated to assemble. on the other hand, bad point for the delivery. first appointment, ok, but the carrier does not come and does not warn. I have to call. second appointment made. the carrier comes in the morning and not in the afternoon as agreed. in short, organization to be reviewed. it's a shame.
5/5
6 mars 2014
Super material, almost too good for the kids!
5/5
6 mars 2014
Service conforms to what is announced on the site (this is rare enough to note the quality of France trampoline's service with the best rating. No delivery or product quality issues. I warmly recommend the brand.
5/5
6 mars 2014
Very satisfied with France Trampoline, both for the quality of the product (which must be evaluated over time), and the quality and speed of product shipment. The email notifying the number of packages as well as the measurements to take upon receipt is very reassuring. Order placed on Monday, trampoline received on Friday (due to appointment for receipt). Pleasant carrier.
5/5
6 mars 2014
Excellent communication. Fast and careful delivery. Very good quality trampoline. The BEST!
5/5
6 mars 2014
Fast order, very friendly contact and especially excellent quality trampoline :-) thank you
5/5
6 mars 2014
The advice provided for choosing the trampoline based on users.... is remarkable. The description of the materials used is precise. The follow-up of the order, the sending of an email in case of storm risk in the region where you reside shows the professionalism of the company and the importance it places on its customer.
5/5
6 mars 2014
VERY GOOD
4/5
6 mars 2014
Nothing to report
5/5
6 mars 2014
your services are sublime.
4/5
5 mars 2014
Fast delivery, clear assembly instructions, quick and effective online help. The trampoline has not yet been tested. We are waiting for some rays of sunshine...
5/5
5 mars 2014
I found the phone contact perfect, the deadlines perfect, although I had a small issue with the carrier for my second order.. I think you should specify that when changing a tarp, it is preferable to change the springs at the same time. I believe I remember that the spare parts were not printed in the catalog you offer
4/5
5 mars 2014
Good
5/5
5 mars 2014
product conforms, good quality trampoline
5/5
5 mars 2014
very good quality easy assembly we are waiting for nice days to have fun I do not regret
5/5
5 mars 2014
excellent quality for this surround cushion, adaptable to trampolines not purchased from them, very good communication and very attentive to its future customers .... all ++++ for this Bordeaux company. very fast delivery (2 days)
5/5
5 mars 2014
Excellent material and complete and fast delivery! Really very satisfied!!!
5/5
5 mars 2014
Reactivity Quality perfect after-sales service
4/5
5 mars 2014
The only thing we really missed was more explanations on the assembly instructions for our safety net. 'Real' photos would help us understand in a more concrete way the method to use to assemble the net from start to finish. Otherwise, the contacts are very competent and very friendly.
Réponse de France Trampoline - 19 décembre 2013
hello, we thank you for your comment and we have forwarded this to the custom nets service. This service remains available for any installation assistance from Monday to Friday. The France Trampoline team
5/5
4 mars 2014
We easily found what we were looking for on the site. The package arrived quickly, without any particular problem
5/5
1 mars 2014
Very good service performance, very good warranty handling on our defective mat. The children are very happy, very good quality material, nothing to do with supermarket trampolines. Much more bounce, much more robust material. Thank you
Réponse de France Trampoline - 6 janvier 2014
Hello, We thank you for your comment and your positive feedback. We indeed try to provide you with the best trampolines that will follow your children and your family for many years. Our products have nothing to do with the trampolines you find in supermarkets and we are happy to see that you have noticed it. The France Trampoline team
5/5
27 février 2014
very serious company, very high quality material. Very good phone reception.
5/5
26 février 2014
Very pleasantly surprised by the after-sales service. Very rare these days! Quick and efficient response ... Very satisfied
5/5
26 février 2014
The trampoline is large and sturdy; it allows for significant jumps that delight our children
5/5
26 février 2014
received on time, careful packaging, very good quality material in every detail, very complete assembly instructions, very easy assembly
5/5
26 février 2014
Professional Very good material
5/5
26 février 2014
very satisfied with the after-sales service
5/5
21 février 2014
nothing. perfect.
4/5
8 février 2014
very good quality material issue upon receipt: I ordered 2 items that were brought by 2 different delivery people on the same day and I was not informed of this so I didn't know if I should accept the first package it would be wise to inform beforehand of this situation
Réponse de France Trampoline - 1 décembre 2013
Hello, indeed for your case, we used 2 carriers: 1 for the trampoline (managed by a carrier suitable for this type of package) and 1 for an accessory (managed by a specialist small package carrier). The delivery taking place on the same day is a simple coincidence. We thank you anyway for your comment so that we can improve this point internally. The France Trampoline team
5/5
1 février 2014
good quality product, and very effective and friendly phone information
5/5
30 janvier 2014
Very good seller and very good trampoline!
5/5
30 janvier 2014
Good advice. Friendly contact. Ultra fast delivery.
4/5
29 janvier 2014
Very happy with the product Delivery within three days! the product looks very solid!
4/5
28 janvier 2014
following our order in September 2013 the springs were not the right size. we had to call you to get the right ones now problem solved good quality material
5/5
28 janvier 2014
Great advice and after-sales service. Top product.
5/5
28 janvier 2014
Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!
5/5
28 janvier 2014
very satisfied, the contacted people are nice and very serious, no problem...
5/5
27 janvier 2014
Very professional
4/5
27 janvier 2014
Fast and correct delivery now the weather has not yet allowed us to assemble the trampoline!!!
5/5
27 janvier 2014
Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast :) I recommend excellent quality/price ratio
4/5
27 janvier 2014
The delivered material is more beautiful than in the photos on the site, of very good quality, very well packaged. The essential instructions are well written. One part had a slight defect: a female tube missing a hole to engage the safety of the male tube (safety net). For even more convenience, a small assembly video on the site would be welcome.
Réponse de France Trampoline - 31 octobre 2013
Hello, thank you for your comments. We called and you were able to assemble the problematic part anyway. Please note that you can find our assembly videos either in the range of the purchased trampoline (except for the Hip/hop) or on our YOUTUBE channel at France Trampoline. The France Trampoline team
5/5
27 janvier 2014
Disappointed with the color especially if there are others on the cargo. that are not on the site
Réponse de France Trampoline - 21 novembre 2013
Hello, We acknowledge receipt of your comment (and even if we do not fully understand it). We are sorry to see that the color of the Hop trampoline does not suit you. It is, however, the same color as shown in the photos on the website for the blue trampoline. We have 2 colors for this range: either blue or pink. Apart from the color, we are sure that the trampoline will fully satisfy your children in terms of bounce and durability! The France Trampoline team
5/5
27 janvier 2014
Trampoline delivered on time. The site does not emphasize enough the necessity to buy the protective cover at the same time as the trampoline, to avoid shipping costs for a complementary order
Réponse de France Trampoline - 1 novembre 2013
Hello, We apologize for this inconvenience. We do put a message in your cart to remind you that we also sell accessories. We apologize if you did not see our ACCESSORIES page. We contacted you on your mobile to see together what we could do about this. We remain at your disposal at 05 56 36 04 62 from Monday to Friday and from 9am-12pm and 1:45pm-5:45pm. The France Trampoline team
5/5
26 janvier 2014
Very good quality trampoline. Impeccable delivery (contact from the carrier to know our availability) It's perfect
5/5
24 janvier 2014
Everything went very well and the ordered items perfectly meet our expectations. If needed, we will contact you without hesitation. Good continuation to all of you
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