Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
April 13, 2014
Just one small downside... It's your assembly instructions that need to be more explicit. Otherwise, for the rest, nothing to complain about: quality of the material, delivery times...
5/5
April 13, 2014
SUPER PRODUCT IN EVERY WAY AS WE EXPECTED
5/5
April 13, 2014
PERFECT. Very fast delivery (order on Monday at 6 PM, delivery on Friday at 3 PM). Complete assembly took 3 hours for two people. Trampoline of very good quality. The children are delighted.
5/5
April 12, 2014
Listening and setting up the services are very good
5/5
April 11, 2014
I asked for advice before my purchase by phone, a very competent person informed me. I then ordered the trampoline, the delivery was made without any problems within the expected time. The assembly of the trampoline went very well, the material is really of very good quality, since my 5-year-old daughter only thinks about jumping on her trampoline, her older brothers borrow it as soon as they can... ONE WORD PERFECT!!
5/5
April 11, 2014
I FOUND A VERY GOOD CONTACT WHO WAS ABLE TO RESPOND TO MY EXPECTATIONS WITH SPEED AND COURTESY. VERY PROFESSIONAL
5/5
April 11, 2014
Excellent for the service: order and delivery. Very good quality material. The kids are delighted.
5/5
April 10, 2014
Trampoline delivered by Santa Claus and assembled last week. The kids are thrilled... thank you Santa Claus!
5/5
April 10, 2014
nothing to say, trampoline as I wanted, a bit big indeed, delivery on time, very well packaged, easy assembly
4/5
April 10, 2014
The delivery person left the packages on the sidewalk.
5/5
April 9, 2014
perfect trampoline, assembly quite quick, net protection and ladder matching the need. A real pleasure for the kids!
5/5
April 9, 2014
Fast delivery, ordered on Tuesday evening, delivered on Friday at 1 PM. Very well packaged, clear instructions, easy assembly. And very happy kids, what more can I say, oh yes!!! We even receive an email to warn us when there is a storm warning in our area. Congratulations to France trampoline, I recommend you.
4/5
April 9, 2014
Nothing to report
4/5
April 9, 2014
Nothing to report
5/5
April 9, 2014
Super well-presented site, careful delivery and deadlines respected.
4/5
April 9, 2014
I am generally happy with the trampoline, the quality, and the service. Since the trampoline was installed, the kids haven't left it. Plus, I added the trampofoot which is very popular. 2 downsides: - difficulties in assembling the net - the price: I bought the trampoline on sale with the trampofoot additionally to find out that at the time of delivery (I had requested delivery in spring with a purchase date during the sales period), the price was the same as the sale price and that the trampofoot was free!). I find the commercial policy during sales a bit misleading!
4/5
April 9, 2014
site up to the desired height, well done but just a downside on the transport which was a bit limited in quality. We have bulky packages but placed on a 60 X 80 pallet is a bit limited, not much film around the pallet so the boxes are damaged.
Réponse de France Trampoline - February 8, 2014
Hello, We apologize for this pallet issue. However, after checking your delivery note signed by you, no reservations were mentioned regarding this matter. We have still reported this information to our preparation service. We renew our apologies and remain at your disposal. The France Trampoline team.
5/5
April 9, 2014
very good product. Let's see how it evolves over time
5/5
April 9, 2014
Very good quality products, fast transport. Nothing to say.
4/5
April 9, 2014
Clear and well-made site
5/5
April 8, 2014
Very good service!! Very short delay!! Very well packaged
4/5
April 8, 2014
Order well managed and successful delivery.
5/5
April 8, 2014
Excellent quality product and ultra-fast delivery (ordered on Tuesday afternoon and received on Friday). Nothing to complain about, all good.
5/5
April 8, 2014
Good quality product. Very fast delivery in 48 hours
5/5
April 8, 2014
trampoline jump purchased for our 5-year-old daughter and also a bit for us. A real treat. Assembly is quite simple but takes time.
5/5
April 8, 2014
very very good customer service
5/5
April 8, 2014
Very simple and clear to use, very effective
5/5
April 8, 2014
Nothing to say about the order to delivery process. Just need to test the durability of the material over time, especially regarding wear
5/5
April 8, 2014
We are very satisfied with the trampoline, it just lacks a small piece and we will ask for it.
Réponse de France Trampoline - January 19, 2014
Hello, we just saw your comment and we asked you for the missing "small part" so that we can send it to you quickly. We apologize for this problem. We remain at your disposal. The France Trampoline team.
5/5
April 8, 2014
Order for a replacement jumping mat on a trampoline purchased 5 years ago. The product still exists, the product meets expectations, of good quality, delivered on time. no complaints to make.
4/5
April 7, 2014
Perfect product that meets our expectations. Delivery time respected.
5/5
April 7, 2014
Very good on all points
5/5
April 7, 2014
Wide choice at affordable prices. Fast delivery without problems. The material seems very solid, to see in use. Excellent customer service (speed of responses, quality of answers).
5/5
April 7, 2014
just perfect !!
4/5
April 7, 2014
Everything went very well. Information, order, delivery.
5/5
April 7, 2014
Serious follow-up of the order, very good material, impeccable, to recommend.
4/5
April 7, 2014
Speed between the order and the phone call for the delivery appointment. Top delivery, and material up to what we expected. A small downside, in the picture, there was the fabric to play football, I thought it was included and offered...
Réponse de France Trampoline - February 25, 2014
Hello, We thank you for your comments. Your purchase did mention "trampoline with safety net, ladder and anchoring kit offered". There is no mention of the trampofoot. Some presentation photos may have a trampofoot installed indeed so that you can best visualize this accessory on the trampoline. We apologize for this issue and remain at your disposal. The France Trampoline team.
4/5
April 7, 2014
no manual sent by email and spring clamp also not very good quality product
Réponse de France Trampoline - December 27, 2013
Hello, We apologize for this issue. In a case like this, we can send the manual by email very quickly. We also apologize for the oversight of the clamp. This is the first time this has happened to us and we sincerely apologize for that. The France Trampoline team.
4/5
April 7, 2014
Efficiency, speed, easy assembly, good product. One point for improvement: the 4 ground anchoring pegs are a bit light compared to the structure to hold.
5/5
April 7, 2014
very serious, fast, very good material
5/5
April 7, 2014
Material conforms, well packaged, delivered on time, no issues.
5/5
April 7, 2014
Everything went well, notified in advance and fifteen minutes before, punctuality.
5/5
April 7, 2014
It was very easy thanks to the information on the site to determine which item met our needs. The delivery was very fast and the assembly simple and without problems. Since then, the little children but also the older ones are having a lot of fun....... To see over time but everything seems to be of excellent quality.
5/5
April 7, 2014
Very good
5/5
April 7, 2014
They called back to verify the adequacy of the order with the need, really excellent
4/5
April 6, 2014
Quality products received
4/5
April 6, 2014
Very good phone reception, precise and informed advice. Fast delivery and in accordance with the announced schedule. The assembly manual is not precise enough and lacks clarity (same as Ikea) The product itself meets my expectations and is of good quality.
4/5
April 6, 2014
The assembly instructions for the net were missing. By going to see friends who have the same one, I realized that I made mistakes. I will have to redo it :-((
Réponse de France Trampoline - March 7, 2014
Hello, We apologize for this oversight. In such cases, do not hesitate to ask us directly for the manual and we will provide it to you immediately by email. We also have assembly videos on our website or our YOUTUBE page. We renew our apologies and remain at your complete disposal. The France Trampoline team.
4/5
April 6, 2014
Very good product, but shipping costs are too high when it comes to spare parts (15 EUR). It's a shame that no other options for transport (Colissimo or parcel relay for example) are offered.
5/5
April 6, 2014
We are very satisfied, the delivery by carrier went well. The trampoline was carefully packaged, it was complete. The assembly was explicit. And since then, our children enjoy it every day.
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