Avis clients France Trampoline

4.7 /5
19606 avis clients
4/5
24 janvier 2014
Quality products, clear site, fast delivery... maybe a very slight downside on the assembly guides but professionalism of the team (quick and effective responses to questions)
Réponse de France Trampoline - 7 décembre 2013
Hello, Thank you for your comments. We strive to regularly improve our assembly instructions throughout the year and we are happy to see that you were fully satisfied with your call. The France Trampoline team
5/5
23 janvier 2014
Customer service is attentive, satisfactory product and fast delivery!
5/5
23 janvier 2014
Super happy, fast delivery, very good advice, quick and very correct after-sales service
5/5
22 janvier 2014
Very fast delivery. The protective cover has been improved compared to the first one purchased (bungee to attach it, more water drainage provided.)
Réponse de France Trampoline - 10 novembre 2013
Hello, Thank you for your comment. We are evolving our products based on your requests and needs. We remain at your disposal if needed. The France Trampoline team.
4/5
21 janvier 2014
Quality service.
5/5
21 janvier 2014
Fast transaction, no delivery issues. Impeccable material. Simple assembly. Small downside: the assembly instructions for the ladder are not very clear.
Réponse de France Trampoline - 27 octobre 2013
Hello, Thank you for your comment. We left you a message on your mobile to know exactly what issue you encountered so that we can improve it if necessary. We remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.
5/5
21 janvier 2014
100% satisfied, delivery, installation and assembly, my 4 little grandchildren very satisfied (4, 7 and 9 years old), the parents too!
4/5
21 janvier 2014
Review on the evaluation system: not extraordinary and not very clear
4/5
20 janvier 2014
Efficient site
4/5
20 janvier 2014
Clear, quick to send, instructions in the packages very well done. Only small remark to reach perfection: The packages were well wrapped in cellophane, but the cardboard boxes were extremely dusty, very very dirty (as if the storage was not done in good conditions and the material had been in stock for a long time... :-()! This obviously did not deteriorate the material, but it does not favor a nice image of what will come out of the box! That said, we are in the detail. Best regards. ***
Réponse de France Trampoline - 18 décembre 2013
Hello, We thank you for your positive feedback on the entire service. We have nevertheless forwarded your remark to our preparation service. If you have any questions, do not hesitate to call us or send us an email. The France Trampoline team.
5/5
20 janvier 2014
We ordered a protective cover for our trampoline during the end-of-year holidays. We received it very quickly, the day after our great surprise. We are therefore very satisfied with the service.
5/5
20 janvier 2014
Fast delivery, clear product details, good quality/price ratio. Availability of accessories or spare parts additionally
5/5
19 janvier 2014
excellent phone support, a technician called me back within 3 hours and the delivery times were very fast. Well done
5/5
18 janvier 2014
Received in 2 days. Perfect and thank you.
5/5
17 janvier 2014
Christmas gift that brought joy to our 6-year-old son and received our full satisfaction both for its quality, its originality (we chose an oval trampoline), and for the responsiveness and efficiency of the sales team.
5/5
17 janvier 2014
Product conforms and especially of great quality! The whole set assembles easily. Impeccable service
5/5
17 janvier 2014
Very good site. No delivery issues. Very serious customer service. Nothing to report.
5/5
17 janvier 2014
Provider of very high quality, with exceptional professionalism. Order followed, verified and corrected following my error. Resending of damaged parts in a very short time. Well done. Very high quality material
5/5
17 janvier 2014
Great site, very clear. Perfect phone reception and quick consideration. Perfect delivery to the storage point. Nothing to really say, great service and great product quality.
2/5
16 janvier 2014
Error on one package among the 3 delivered
Réponse de France Trampoline - 29 octobre 2013
Hello, There was indeed a preparation error with your order and we apologize once again. As soon as you informed us of this issue on Wednesday 08/01 afternoon, we sent the missing package the next day and it was delivered to you on Tuesday 14/01. The carrier proceeded with the delivery and collection of the wrong package quite quickly and we thank you for your availability. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
5/5
16 janvier 2014
excellent consideration of my request and fast delivery
4/5
16 janvier 2014
I found what I was looking for without too much difficulty.
5/5
16 janvier 2014
very satisfied, fast delivery, and appreciated order control
5/5
15 janvier 2014
very satisfied, the trampoline seems to be of very good quality, the safety net is really sturdy!
5/5
14 janvier 2014
Very good
5/5
14 janvier 2014
Excellent. 😊😊😊😊😊
5/5
13 janvier 2014
Great product, the kids are thrilled. Very fast delivery
5/5
13 janvier 2014
Excellent trampoline. Excellent customer service.
5/5
13 janvier 2014
Responsive customer service at sale and delivery on time.
5/5
13 janvier 2014
Very quick response to replace a damaged protective cover.
5/5
12 janvier 2014
Excellent welcome and advice, very serious company. Perfect delivery, nothing to complain about
4/5
12 janvier 2014
Everything went well. Delivery on time and product matching our expectations
4/5
10 janvier 2014
Good advice, trampoline well packaged for transport, waiting to assemble it
5/5
10 janvier 2014
Good communication - quickly delivered - easy and quick to assemble - good quality... the children are delighted!
4/5
10 janvier 2014
Appropriate package, friendly delivery person but delivery was delayed by 24 hours without warning and without agreement. No missing parts, very easy assembly, very good use.
5/5
10 janvier 2014
Very good service, fast delivery, impeccable condition of the boxes, the delivery person even helped me carry all the boxes one by one to get them into the house. Thank you!
5/5
9 janvier 2014
Excellent product. The children are delighted. Fast and efficient delivery.
4/5
9 janvier 2014
Just a small observation, during the installation of our trampoline, 3 screw caps were missing.
Réponse de France Trampoline - 4 octobre 2013
Hello, We are sending you the missing parts today by post. We apologize for the inconvenience. We remain at your disposal, of course. The France Trampoline team.
5/5
9 janvier 2014
Very good telephone information. Quick and efficient handling. Fast shipping, very good product corresponding to the description made. However, problems related to the carrier.
Réponse de France Trampoline - 5 octobre 2013
Hello, We apologize for the issues encountered with the delivery person. He delivered without making an appointment as you were delivering to a company. The delivery note does not carry any reservations. Of course, do not hesitate to contact us if you have any comments to improve this service and/or questions about the product. The France Trampoline team.
5/5
7 janvier 2014
At first glance, very good quality/price ratio. Assembly is quite easy. Good order tracking, good delivery service. So far, all positive!
5/5
7 janvier 2014
Perfect. Good quality product. Fast delivery.
5/5
6 janvier 2014
Very professional in taking the order and delivery! The trampoline will stay in the boxes for a few more weeks, so it's too early to judge the product.
5/5
6 janvier 2014
Very good
5/5
6 janvier 2014
So far, there are zero defects... we had a problem with the previous order (deadline not respected) but it was handled with a lot of professionalism.
Réponse de France Trampoline - 11 octobre 2013
Hello, We thank you for your comments. We try to react as quickly as possible and in the best possible way for our customers. The France Trampoline team.
5/5
6 janvier 2014
A high-quality trampoline for guaranteed enjoyment. A customer service that is very prompt to respond and very reactive. Appreciable payment methods. A suitable quality/price ratio. In short, a purchase to recommend!
4/5
6 janvier 2014
Quick and quality phone contact, same for delivery.
5/5
6 janvier 2014
Excellent
5/5
6 janvier 2014
The small hiccup with the delivery, rather linked to the carrier and the holiday season, was quickly rectified at no extra cost. Nothing to complain about the quality of the material and the ease of assembly. My young son, who has several years of experience with trampolines, is delighted.
4/5
5 janvier 2014
Fast, no problem.
5/5
4 janvier 2014
Very good product, we'll see now how it ages over time.
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