Avis clients France Trampoline

4.7 /5
19606 avis clients
5/5
30 mars 2014
very good
5/5
29 mars 2014
Very professional. Good advice over the phone. Excellent quality product compared to what can be found elsewhere. Fast delivery by carrier. One small issue: a part of the protective net attachment was broken upon arrival, but quick exchange after sending photos as proof. In short, nothing to complain about. Thank you very much. Do not hesitate to trust them. I recommend!
4/5
28 mars 2014
Good service, reasonable delay, shipping costs a bit excessive (14.4 Euros for shipping 6 tips at 18 Euros, it's very expensive!)
5/5
28 mars 2014
Very good product, fast delivery, payment facilities. Recommended.
4/5
28 mars 2014
The delivery time is respected, even if it's the longest (2 to 5 working days), it took 5 for us! Only downside, there is no installation manual.
Réponse de France Trampoline - 15 février 2014
Hello, we take your comment into account and we apologize for this issue. Indeed, there is no installation manual for the protection cushion ordered alone. Just place it on the springs and pass the bungees through the eyelets and attach them to the frame. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
5/5
28 mars 2014
Very good product. Fast delivery. Payment facilities. Recommended.
4/5
28 mars 2014
Good
5/5
28 mars 2014
Nothing to say.
4/5
28 mars 2014
Good service
5/5
28 mars 2014
Everything is perfect
5/5
28 mars 2014
Easy order on the site. All technical information allows for a good choice of trampoline. AFTER RECEIVING ORDER: Very good quality trampoline. Very clear assembly sheet. Fast delivery with no fees. Kids & adults very happy!
4/5
27 mars 2014
Perfect. Quick order and careful delivery. Quality product easy to assemble thanks to very clear instructions. A big thank you
4/5
27 mars 2014
I appreciated the professionalism of this company, as well as the ease of contacting them. A small downside regarding a breakage after a storm, no commercial gesture on the high shipping costs when for me the fault was indeed shared.
Réponse de France Trampoline - 10 février 2014
Hello, We have taken your comment into account. You replaced broken parts after a storm. However, we do not understand how we can share the fault with Mrs. Nature and make a commercial gesture accordingly. Shipping costs are an additional cost but unfortunately, this does not depend on us. We pass them on as fairly as possible to you and all our customers. Sincere greetings. The France Trampoline team.
5/5
27 mars 2014
This trampoline skirt is solid, practical with its pockets, easy to install. I was afraid it would be too small at first, as I couldn't close it. But after readjusting each strap (don't hesitate to redo it several times to stretch the fabric well), it's perfect. The 3.60m model fits perfectly for my 3.65m trampoline, purchased from another sports store. Additional positive mention for responding to my question about compatibility between this skirt and my trampoline very quickly.
5/5
27 mars 2014
Very good commercial service, nothing to complain about. No more expensive than another brand and better quality. I advised some parents to check this site
5/5
27 mars 2014
Nice, friendly, professional team and very attentive. Meeting all our expectations with seriousness.
5/5
27 mars 2014
Nothing to complain about, impeccable!
5/5
27 mars 2014
Clear site, fast and careful shipping. Quality material
5/5
27 mars 2014
Reactive team both at the order and for the pickup at the depot, good welcome from the staff.
5/5
27 mars 2014
Nothing to complain about
5/5
26 mars 2014
Product conforms to the description. Sturdy and quality materials. Easy assembly, well-detailed manual. Delivery on time.
5/5
26 mars 2014
Very serious company, quality products, very satisfactory welcome. Very good
5/5
26 mars 2014
Nothing
4/5
26 mars 2014
Timely delivery, a trampoline that matches the description provided on the site and a telephone service available.
5/5
26 mars 2014
France Trampoline
5/5
26 mars 2014
Advice before the sale very accurate according to needs; Fast delivery, call from the delivery person to schedule an appointment and respect for the appointment. Missing product and resent the day of the call received the next day, I assembled the 3.60m trampoline by myself, my husband helped me with a few springs. One point of improvement to consider on the manual which would benefit from a bit of color and photos in addition to sketches. For the net, I had to flip through the pages of the manual which were mixed in languages. With its colors, it blends into the landscape. My children appreciate the trampofoot gift, the trampoline seems sturdy and made with good materials which I hope will last at least 5 years. This is actually the kind of review that is missing on the site: section "your trampoline a few years later" in any case for my part appointment in 4 years at which point I estimate my purchase amortized Thank you France Trampoline my children are crazy with joy and so am I :-)
5/5
26 mars 2014
serious service. Compliance of ordered products and very fast reception. Excellent quality trampoline. The whole family is delighted.....
4/5
26 mars 2014
good!
5/5
26 mars 2014
Very good and fast
4/5
26 mars 2014
No problem regarding the material and delivery. However, I regret that the fixing material manual is in English and it would be interesting to produce this material in France....
Réponse de France Trampoline - 16 février 2014
Hello, we apologize for this issue. Our manuals are normally in French. You could have contacted us by phone or email and we would have sent you a manual in French right away. We renew our apologies and remain at your disposal. The France Trampoline team.
4/5
26 mars 2014
Excellent quality product (wow)
4/5
26 mars 2014
Great site! trampoline conforms to the order!
5/5
26 mars 2014
Remarkably efficient in responding to my order (trampoline jump mats). As soon as I received my email, someone from the team called me to verify if the specified measurements were correct. (well done!) A fast and precise delivery service (the next day, I received my order!) Easy product search.
5/5
26 mars 2014
Very fast shipping
5/5
26 mars 2014
Perfect communication, no problem with shipping, excellent quality trampoline. I do not regret my purchase.
4/5
25 mars 2014
Good service but disappointed by the logistics (I had to pick up my package myself at the carrier's warehouse).
5/5
25 mars 2014
Very good quality trampoline, relatively fast delivery (1 small week).
5/5
25 mars 2014
very fast delivery, intact package, material seems to be of very high quality we will see with time, easy assembly and relatively well explained, satisfied with this purchase!
5/5
25 mars 2014
Well received in good condition. No problem, fast and efficient
5/5
25 mars 2014
Perfect service.
4/5
25 mars 2014
fast and quality service
5/5
24 mars 2014
High-quality products, guaranteed online payment and fast delivery.
4/5
24 mars 2014
Respect for delivery times Product identical to the photo on the site Easy to assemble
5/5
24 mars 2014
Very good.
5/5
24 mars 2014
Very good
4/5
24 mars 2014
Perfect!
5/5
24 mars 2014
Very good advice before purchase. Available and competent sellers. Fast delivery and in good condition.
4/5
24 mars 2014
very good site just a bit difficult to find spare parts but the phone service helps us very well
Réponse de France Trampoline - 10 janvier 2014
Hello, we thank you for your comment. Having a very wide choice of spare parts, we try to mention all of them in the most appropriate way for our customers. You can find more spare parts on the paper order form for example. We remain at your disposal. The France Trampoline team.
5/5
24 mars 2014
Hello, I had some difficulties with the assembly documentation because the net assembly part is not in French (only in Italian and Spanish). I found a video on the site so I managed. I would have liked to be able to download the documentation in French. Otherwise, I am very satisfied with the product and the commercial service I received on the phone before the sale. Thank you. Yves GESSEN
Réponse de France Trampoline - 9 janvier 2014
Hello, We apologize for this issue. We sent you the manual by email as soon as we saw your message. In such cases, do not hesitate to call us or contact us by email. We renew our apologies for this oversight and remain at your disposal. The France Trampoline team.
5/5
24 mars 2014
Very good quality trampoline. Easy to assemble, about 1.5 hours alone. The children are having a blast. Nothing to say.
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