Avis clients France Trampoline

4.7 /5
22132 avis clients
5/5
August 14, 2014
Fast, reliable, efficient. Nothing to say.
5/5
August 14, 2014
Bravo! From the beginning to the reception, everything is impeccable, FRANCE TRAMPOLINE deserves the rating it has been given. As for the merchandise of very good quality, the price justifies my purchase, the delivery was superb, everything is very well packaged with an instruction manual for each part. I recommend this sales site, my little boy is very happy.
5/5
August 14, 2014
Fast delivery, quality material.
5/5
August 14, 2014
Professional. Efficient. Accessible and friendly on the phone.
5/5
August 14, 2014
Very good
5/5
August 14, 2014
Very good material, extra sensation + reinforced safety.
3/5
August 14, 2014
Responsiveness and professionalism despite a logistics provider not always on point. Good quality material and easy to assemble. The kids, and the parents are delighted!!
Réponse de France Trampoline - May 23, 2014
Hello, we thank you for your comment and we are happy to see that the ordered material meets your expectations. Regarding the transport, the package was shipped on 04/08 and was delivered the same day by the carrier. We did not see any reservations in case. We remain at your disposal if you wish to add a comment for the carrier. The France Trampoline team.
5/5
August 14, 2014
Quality product, delivery within the deadlines, detailed assembly instructions, this one easy to do with two. After its first storm, it did not budge, complete satisfaction and the little ones are delighted... and some adults too.
5/5
August 14, 2014
Competent advisor, the shipping service is very competent, called me back to confirm an ordered item because it did not seem coherent with another ordered item. Fortunately, because there was an error on my part.
5/5
August 14, 2014
Very good material and excellent delivery. However, it is a pity that the winter cover is not included. Regards,, ***
5/5
August 14, 2014
Delivery ok. Quality material to be verified over time.
5/5
August 14, 2014
Delivery in accordance with the order with respect for the deadlines indicated at the time of the order. It's perfect!!!
5/5
August 13, 2014
Very satisfied, easy assembly with several people. Order well packaged. Some delivery tracking and delivery issues but well managed by the sales manager! Good product, now we wait to see over time the durability of the trampoline.
5/5
August 13, 2014
good
4/5
August 13, 2014
Good ability to supply spare parts (in this case a trampoline mat). BUT: when ordering, I was told delivery within 5 days. Once the order was placed (and paid), I received an email saying 'in restocking' without any indication of a provisional delivery date! Then, good surprise, a few days later an email announces that the package is being prepared. Couldn't this delay have been indicated to me at the time of the order?
Réponse de France Trampoline - June 28, 2014
Hello, we are happy to see that the ordered product suits you. After checking, your item was out of stock at the time of your purchase. This was indicated in red in your cart and you also received a second email with your order confirmation that reminded you of this. We believe we did our best to inform you of the delay. We are always available by phone or email if after a few days you do not see any change in the status of your order. The France Trampoline team.
5/5
August 13, 2014
I am very satisfied with France trampoline, I had a very efficient phone contact, my requests were respected. However, I am quite unhappy with the carrier who did not deliver on the announced day: we lost an entire day waiting for a delivery that never arrived.
Réponse de France Trampoline - July 4, 2014
Hello, we thank you for your feedback and we will pass the information to our logistics so that the issue encountered with the carrier does not happen again. We apologize and remain at your disposal on the day J by phone or email. The France Trampoline team.
5/5
August 13, 2014
Perfect from A to Z. I had to call for information, very well received. The transport was top-notch, be careful, for the assembly of the trampoline which still requires half a day for two, and especially you need to watch the video on the site which is very well made. I would probably have taken less time to assemble it. ***
5/5
August 13, 2014
To recommend, assembly with clear instructions, materials, ladder, protective net of good quality, we will see over time but it seems much sturdier and of better quality than anything seen at friends (*** etc..)
5/5
August 13, 2014
solid material and top dimensions. deliveries ahead of schedule, for the jumping mat, 15 days early and for the protective cushion 1 day in advance. serious work.
5/5
August 13, 2014
Very good, fast, item corresponds to what we wanted, I will recommend this site to my friends.
4/5
August 13, 2014
Fast delivery, well-prepared package, easy to assemble. Great quality of manufacturing and construction materials. Very nice, the kids love it (and the parents too!!!)
4/5
August 13, 2014
good except for the protections I thought and not just simple tarpaulins that they were foam
Réponse de France Trampoline - July 13, 2014
Hello, thank you for your feedback. The green sleeves are indeed made of PVC and serve to protect the protective foam around the poles of the net. If you want to change the foam, you should have purchased the 'pole foam' item and not 'sleeve'. The France Trampoline team.
4/5
August 13, 2014
Reliable and correct service. Very satisfied with the quality of my order.
4/5
August 13, 2014
Very fast service; good product
4/5
August 13, 2014
Very good product. Really seems to be of good quality. Easy to assemble. Delivery time respected. Let's see over time if it doesn't rust. I wanted to buy French so more expensive, I hope I didn't make a mistake in my choice as it is a budget.
5/5
August 13, 2014
Fast shipping....satisfactory product.
4/5
August 12, 2014
User-friendly website. Easy to place an order. Fast and compliant delivery. The assembly instructions are unclear on some points, particularly the fittings of the trampoline legs with the integrated springs that are not indicated. The optional fixing kit does not seem very reliable and therefore seems unnecessary. But excellent quality of the trampoline itself.
Réponse de France Trampoline - May 18, 2014
Hello, thank you for your feedback and we are happy to see that the trampoline fully satisfies you. Regarding the anchoring kit, we advise you to install it anyway as it constitutes an additional safety element for your trampoline. The France Trampoline team.
5/5
August 12, 2014
Excellent product. However, the instructions are not very explicit.
4/5
August 12, 2014
good follow-up
5/5
August 12, 2014
Fast delivery, quality product. The instructions are not always very clear but we are very satisfied overall.
4/5
August 12, 2014
Quality service: I was contacted by someone before delivery to ensure that I had requested the right product (trampoline mat). Fast shipping. Only negative point: the choice of one or the carrier. Difficult to be there for delivery. Carrier difficult to contact (website only) and does not respect the new requested passage. When the packages are small, it would be nice to be able to choose delivery to a relay point.
Réponse de France Trampoline - June 28, 2014
Hello, thank you for your comment, especially about the delivery. We are currently using a carrier that delivers on the same day to the requested address. The desired times are communicated to the carrier but cannot be considered as a confirmation because you unfortunately request it. We are considering expanding our choice of carriers for accessories and spare parts to meet all requests. The France Trampoline team.
5/5
August 12, 2014
Very good payment methods. Very fast delivery. Quality product.
5/5
August 12, 2014
very good
4/5
August 12, 2014
Quality trampoline, quick assembly and clear instructions, pick-up of goods on site, all good.
5/5
August 11, 2014
Very good service:
5/5
August 11, 2014
Quality materials, very good assembly instructions.
4/5
August 11, 2014
Fast and serious.
5/5
August 11, 2014
The delivery date was respected as well as the time of delivery of the goods, which arrived in very good condition. We are fully satisfied with the product and the delivery.
5/5
August 11, 2014
Fast delivery of quality trampoline to redo *+++
4/5
August 11, 2014
Very good site, serious. Customer for several years.
5/5
August 11, 2014
very good performance.
5/5
August 11, 2014
Very good contact, fast delivery, product really of excellent quality. The assembly instructions need improvement, not always very clear in the wording.
5/5
August 11, 2014
Nothing to complain about, professional quality, excellent visibility and communication.
5/5
August 11, 2014
Very good product, good price and fast delivery.
5/5
August 10, 2014
Fast delivery and very good quality material. Be sure to read the instructions before starting assembly. The kids are thrilled, and the adults too!
4/5
August 10, 2014
Very good responsiveness, quick and efficient.
5/5
August 10, 2014
Precious advice and fast deadlines respected.
5/5
August 10, 2014
Very good availability and helpfulness. Relevant and very useful information. Very fast delivery from the order (3 days, for delivery in Switzerland). No problem assembling the trampoline.
5/5
August 10, 2014
No problem, great for kids and adults.
4/5
August 10, 2014
Quality after-sales service and very rigorous person in their work, congratulations.
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