Avis clients France Trampoline

Already 1 month of intensive use by the whole family and it's pure happiness! During installation, we noticed a tear on the jumping mat and a new mat was immediately sent to us. We are therefore very satisfied with the product and the customer service. Nothing to complain about.

Despite a longer delay, but as expected at the order, we are very satisfied with the company and its communication as well as the received product

Product quality satisfactory and corresponding to the description except for its dimension: ordered and paid for a round trampoline of 4.60 m in diameter. delivered a trampoline of 4.30 m in diameter. I realized this when measuring it to order a protective cover. Is compensation possible?

Quick response and delivery times

The stock shortage was 15 days longer than expected. Too bad...! But the big issue is the delivery: Poor delivery service: 1st delivery without notice => No one to receive it, we asked the delivery person to wait 20 minutes and he left... Difficult to get a second appointment...

Very good quality trampoline. Just a detail regarding the assembly: at step 2B p31 of the manual, be careful to first assemble the W(5) tube on the legs (6) and then start assembling everything on the T-junctions, remove the W(5) tube and finish assembling the legs (5) on the T-junctions. Because the legs have a mounting direction not specified in relation to the W(5) tubes.

very good trampoline, a real joy for both big and small. the wait was a bit long for out-of-stock products, well compensated by the apparent quality of the product and the good sensations offered. hoping this trampoline lasts for many years.

Very short delivery time, very well tracked order

nothing to complain about perfect fast delivery

The delivery went well: phone contact, competent delivery person, it changes from other brands... The product (Jump up 3.60 m with net) is well packaged, assembly goes well with a bit of concentration. In use, the trampoline is solid and of quality. In short, I would do it again without any problem!

very good: delivery pre-announcement the day before and notice once arrived on site, which allowed to 'take delivery' in our absence (and avoid a second presentation!)

We hesitated due to the price but it is a good product; it seems to be of excellent quality and much better than the one we had before. We hope it lasts over time... The whole family is delighted! Thank you for the hammock as a gift!

Good quality trampoline

very good quality product, nice finish and sturdy... the whole family enjoys it!

Good reaction to a delivery defect = broken parts. We had an express replacement. Bravo

Very good quality tarp, which allows for nice jumps. Small downside, the net attachments seem a bit fragile since one of them broke during the first week.

Great communication, valuable advice. High-quality material. Nothing to report, perfect fast delivery

good for the whole family. for the price it is very good

the product provided meets our expectations. Regarding the delivery, knowing that the delivery person has our phone number, it is regrettable that he does not take the trouble to contact us when he finds the door closed at the customer's address. Indeed, I work 5 minutes from my job, I could have moved to avoid the delivery person coming back a second time.

Purchase of a 430 trampoline, some springs were missing but they were delivered quickly. I then ordered the protective cover which was delivered the day after the order... what more can I say...

Product conforms, apparently of good quality, and fast delivery. Nothing to say!

Fast delivery, very good product and easy to assemble

Order fulfilled, with a bit of delay in delivery. Material compliant and good quality. Easy assembly.

Apart from an assembly manual that needs improvement, very satisfied with the product (good bounce, little noise, good quality safety net) after an intensive weekend of use, hoping for good durability of the product over time.

Hello, I had good phone contacts before purchasing the trampoline. Our purchase corresponds to the description and our needs. We had a rusty steel connector inside. 3 plastic attachment systems broke: one during assembly and 2 others in operation. France Trampoline reacted quickly by sending a new connector and about ten attachments. Very good after-sales service so far. The assembly guide is generally good but could probably be optimized by improving the graphic quality and realism of some sketches. It's only been a month since we got the trampoline, we'll see how it ages over time. This evaluation should be redone in 2 or 3 years. The anchoring kit should be provided as standard with the trampoline to align with the safety objectives displayed by the site.

Top-notch, nothing but positives

Site with complete and very useful explanations. Order without problems. Delivery on time (even early). Product in line with expectations and of very good quality.

Not disappointed: quality trampoline, delivery on time. Good description on the site. Small downside, a manual that could be clearer.

EXCELLENT COMPANY. EXCELLENT MATERIAL. IMPECCABLE AFTER-SALES SERVICE

Perfect, compliant, the whole family is delighted; consequently, the oldest will take lessons...!

Excellent provider. The trampoline I bought for my grandchildren arrived very quickly, in good condition. It is sturdy and of very good quality and much cheaper than the big stores.... I recommend this site because it's serious...

Contacted by phone, the salesperson was just perfect. Both on technical advice and on the commercial side. I received the product in 3 days, the quality is incomparable to the two previous trampolines purchased, one online and the other in a large sports store. Now let's see the lifespan.

Quality cover, nothing beats a fitted cover...

Nothing to report

Satisfied with the delivery (on time). Very satisfied with the commercial service, which quickly informed us of an incompatibility in our order, and helped us find a satisfactory solution quickly.

Very good product, good quality. Fast delivery

Very good delivery tracking. Respect for deadlines with attentive service. Good assembly manual. Overall very satisfactory. Let's see how it holds up over time outdoors.

Excellent service. Very good material

I congratulate you on your site and company for making a safety bar for the minimax for my daughter and consequently for me for intensive sports sessions like in the video, it was a relief for my daughter and a great surprise to see that my review left on the rectangular trampoline was taken into account. I say buy French, that's the real deal, hats off, thank you a thousand times ***.

Very good product, easy to understand instructions.

An excellent trampoline: a lot of fun for kids (children & teens) and adults. Fast and hassle-free delivery. Quick assembly but requires strength. So far we are very satisfied.

The order and delivery were quick. Good product.

Fast and quality delivery

Speed, quality, and efficiency, it's refreshing.

Great product, easy to assemble

Easy contact even by phone, fast delivery. One part of the trampoline had a slight defect, but after an email, it was replaced within 3 days. So impeccable service!!

Good customer service

Very fast delivery times, good quality material, solid, well-designed assembly instructions not clear enough.

To start, I was very surprised by the speed of delivery (ordered on Sunday night and delivered on Wednesday afternoon). Otherwise, I am very satisfied with the trampoline I bought for the whole family. It is of very good quality. After, we will have to wait to see the durability. But in terms of quality, it is still superior to all those I have seen so far.

Very pleasant trampoline. Easy and quick assembly. The fixation supports for the protection net are not sufficient to my taste, as when there is wind, the two supports loosen. Moreover, the anchoring system is only good on soft ground. I live on a rocky terrain and it is almost impossible to set up your fixation system.