Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
June 4, 2014
Good follow-up, good delay, small downside for the carrier who cannot be reached (contact by website only, a bit complicated).
5/5
June 4, 2014
The Ovalie 430 trampoline is perfect. Of excellent quality, easy to assemble, it brings joy to both the little ones and the older ones. I recommend...
5/5
June 4, 2014
Excellent service, a truly exceptional customer service that is important to highlight especially for online sales..... Simply congratulations.
5/5
June 4, 2014
Very good product and quality.
4/5
June 4, 2014
Very good site, good follow-up of the order and delivery.
5/5
June 4, 2014
Fast and efficient service. A few small defects in the product even for a high-end model. Too bad.
4/5
June 4, 2014
Good purchase (ladder for trampoline). Nothing particular to report, everything went smoothly. Easy to assemble and install.
5/5
June 4, 2014
Very good trampoline. Very well-made website. Nothing to complain about except the delivery: we had an appointment on a Friday afternoon. We waited all afternoon but the carrier did not come. We called and he told us he had noted the appointment for the following Monday morning! Too bad... Everything would have been perfect!
5/5
June 4, 2014
Perfect. Fast and compliant delivery. Very good packaging. Assembly without issues. Thank you.
5/5
June 3, 2014
The trampoline was assembled 4 days ago, the assembly was easy and so far the children have used it with satisfaction, it seems stable.
5/5
June 3, 2014
Very nice quality and good commercial service.
5/5
June 3, 2014
A bit of delay for delivery but this was specified at the time of ordering. Very good product, good quality, easy assembly even if the manual is not necessarily very clear in terms of diagrams. Very satisfied overall.
5/5
June 3, 2014
Perfect delivery times respected, trampoline conforms to good quality.
5/5
June 3, 2014
Product conforms in all respects to the description on the site. Difficulties, however, in finding a time slot for delivery with the company that handled it.
4/5
June 3, 2014
SUPER everyone is having fun and I am a nanny, to say the least! However, some plastic hooks did not withstand falls. Too bad.
4/5
June 3, 2014
The assembly with two people went well, the trampoline brings joy to both kids and adults. The only problem noted is related to the assembly of the protective net (oval) which turns out to be more delicate with a
5/5
June 3, 2014
The space between the posts is not constant and I have two leaning posts because the net does not have the same dimension.
5/5
June 3, 2014
Excellent quality of the trampoline! Delivery on time, nothing to say, it's perfect!
5/5
June 3, 2014
Very satisfied, very fast delivery, trampoline easy to assemble when following the instructions to the letter, no unpleasant surprises, quality product, my children are delighted.
5/5
June 2, 2014
Well done Trampoline. Order received in a particularly quick time.
4/5
June 2, 2014
Good service and very fast shipping a bit expensive
5/5
June 2, 2014
I am delighted with the service: trampoline really of quality and easy to assemble, fast delivery and with a serious provider, careful packaging. And the possibility of being able to acquire spare parts later if necessary convinced me. So: SUPER.
4/5
June 2, 2014
delivery time as expected or even earlier, reinforced packaging. trampoline quality to be tested over a longer duration.
4/5
June 2, 2014
Fast delivery. Good product the children are delighted. Perfect and very responsive customer service.
5/5
June 2, 2014
a quick phone call after my order to check that there were no mistakes, very good, very professional, thank you
4/5
June 2, 2014
A quality product but a longer assembly time than communicated.
5/5
June 2, 2014
The oval trampoline I ordered arrived on time as promised by the salesperson who contacted me after my online order (longer delay than normal since it was out of stock). Trampoline easy to assemble, everything is perfectly explained in the manual. Perhaps a criticism about the delivery, I had to block a time slot from 8 am to 6 pm ... they arrived at 5:45 pm. I work from home so it was not a problem for me, but it would be simpler for customers to reduce the time slot. At least to know if they come in the morning or the afternoon. In any case, I am delighted with my purchase ... very good quality that should last for many years!
4/5
June 2, 2014
Following a long delivery delay I appreciated the gesture from France Trampoline. The product is in line with what I expected.
5/5
June 2, 2014
Very professional. The trampoline is of outstanding quality and we had an issue with the net. The problem was resolved in 1 week after reporting. Someone contacted us by phone, then confirmed by email and replaced the problematic parts without extra charge.
5/5
June 1, 2014
quick determination of my problem and even quicker solution
5/5
June 1, 2014
Very satisfied from the beginning of the order to reception. Trampoline easy to assemble and the children have a lot of fun with it.
4/5
June 1, 2014
super trampoline my children are delighted but some screws were missing for assembly which is a shame
Réponse de France Trampoline - May 2, 2014
Hello, we thank you for your comment. We apologize for the missing items. We will contact you and send them to you very quickly. The France Trampoline team.
5/5
June 1, 2014
Very good for everything
4/5
June 1, 2014
Everything is perfect: merchandise, delivery service, follow-up and answers to questions asked after delivery. The reason I don't give 5 stars is that when I ordered the trampoline there was an advertisement on the site indicating that we were entitled to an additional small trampoline (there was a photo with this trampoline). I had to learn at delivery that they were no longer available and that we would then receive a trampofoot. I may have misread the details, but due to the photo, an average reader should (or could have) believed that the small trampoline was delivered with the order. Best regards, ****
Réponse de France Trampoline - March 24, 2014
Hello, We thank you for your comments. The Minimax mini trampoline was offered at the time of your order and this was subject to stock availability. It was out of stock at the time of your shipment. We then contacted you to see if you wanted to change your gift. Having accepted the trampofoot, we delivered this instead of the mini trampoline. The France Trampoline team.
4/5
June 1, 2014
Jump up trampoline with a month of hindsight. seems to be of good quality (in any case better than some well-known large brands). we had a problem with the net during assembly. after an initial inconclusive call to customer service (feeling of being treated like an idiot...), we were taken care of by a competent young woman and a part to fix the issue was sent to us quickly. Since then, no more problems. we recommend this site to our friends.
4/5
June 1, 2014
Good material. relatively easy assembly. fast delivery
5/5
June 1, 2014
Excellent quality
5/5
June 1, 2014
Excellent, reliable, quality material and deadline respected. Very favorable review
5/5
June 1, 2014
Good communication following delivery issues with the carrier, well detailed site, very correct trampoline description, accessories top-notch. Very good experience regarding this purchase, the product is worth its price, good quality. 4 happy children and us too!!
5/5
June 1, 2014
Very good product the children are delighted! The diameter 360 is sufficient for 2 children (5 and 7 years old).
5/5
May 31, 2014
to summarize, lightning delivery, product quality and customer service at the top...
5/5
May 31, 2014
My purchase of the Jump'Up 300 Trampoline Pack + Net + Ladder went very well, from ordering to delivery. The France Trampoline site is very well done with all the answers to the questions one might have before buying the new trampoline. For my part, I already had one before at a 'low price', but of poor quality compared to this one. Nothing to see in terms of quality and durability. The net attachment is very well thought out. The price may not be very competitive, but it's made in France and the important thing is to support our country.
4/5
May 30, 2014
Perfect
Réponse de France Trampoline - April 16, 2014
I am very satisfied with the services and seriousness of France trampoline. Indeed, I was regularly informed about the processing of my order: order confirmation, preparation and shipping of the material (2 days). I received my package 5 days later (delivery in Alsace) and the carrier contacted me 72 hours in advance to arrange the delivery. The material gives an impression of quality and solidity. In terms of stability, there is really an advantage compared to other trampoline brands. I would make a small criticism regarding the ladder and more specifically about the locking system of the steps on the metal tubes. Indeed, the attachment point located in the step is not large enough, which results in the socket with the L-shaped groove not locking and making a complete turn. This is just a point for improvement. I do not regret my investment.
5/5
May 30, 2014
Very good product. Our 2 children aged 12 and 7 are happy with this acquisition. However, the instructions in the manual need to be revised. We could not manage to assemble the ladder correctly. Moreover, the gift sent with the trampoline to play with the ball is too small for the model we chose.
5/5
May 30, 2014
very serious site fast delivery very good quality
4/5
May 30, 2014
Delivery time respected. Quality product. To see with time....
4/5
May 30, 2014
very happy with the product.
5/5
May 30, 2014
Serious company, quality material, respected deadlines
5/5
May 29, 2014
trampoline received quickly and of quality, quick assembly
4/5
May 28, 2014
very good site, serious and fast.
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