Avis clients France Trampoline

4.7 /5
22131 avis clients
5/5
August 10, 2014
Perfect
5/5
August 10, 2014
Good fabric and well-sewn cushions with thick and resistant coated fabric.
5/5
August 9, 2014
Very well-made site. A quality product and impeccable delivery service. Well done!
5/5
August 9, 2014
Quick and serious phone contact, quality product, delivery without problems.
5/5
August 9, 2014
Fast delivery, quality material. Nothing to say.
5/5
August 9, 2014
High-quality material and I think reliable over time. Excellent manufacturing. Customer service 10/10
4/5
August 9, 2014
Serious team, good advice. Good quality material.
5/5
August 8, 2014
Delivery on time, quality material, but a bit more expensive for the same quality compared to other suppliers. Easy to assemble, would recommend to others.
Réponse de France Trampoline - May 20, 2014
Hello, we thank you for your feedback. We would be happy to know which other competitors you compared our product with to determine that the quality was equal: our net poles are the widest on the market, the springs are the same length as others but are very wide, the jumping mat is reinforced in a way that only we have, our connection parts between the arc and the foot are a unique system in France. We remain at your disposal. The France Trampoline team.
5/5
August 8, 2014
Happy with our purchase. I assembled it in 2 hours with a friend (we: weak women :-)) And the nets (aside from the inherent difficulty due to our small size) are also great. The trampoline is of excellent quality and dad uses it with as much energy as the kids without fear. Now let's see how it holds up over time...
5/5
August 8, 2014
Perfect!
5/5
August 8, 2014
I placed my order (jumping mat) on Monday afternoon online. On Tuesday morning, I received a call to ensure that my order matched my trampoline model. I was delivered on Wednesday afternoon. Remarkable from A to Z.
4/5
August 8, 2014
Very good service, delighted. The quality seems top-notch, we will see in use if this is confirmed. Highly recommend.
5/5
August 8, 2014
Quality material, fast delivery.
4/5
August 8, 2014
Very efficient between the order and receipt. Staff attentive.
4/5
August 8, 2014
No regrets about buying a trampoline here. One of my children broke a fiberglass rod, the replacement and delivery were done quickly at a more than honest price! I RECOMMEND THIS MANUFACTURER.
4/5
August 7, 2014
Quality material but limited in delivery times.
Réponse de France Trampoline - June 14, 2014
Hello, we thank you for your comment and we are pleased to see that the trampoline purchased on 07/24/14 fully satisfies you. Regarding the delivery, we have checked this. Your trampoline with net was delivered on 07/30/14, which is in 5 working days as mentioned on our website. We remain at your disposal if needed. The France Trampoline team.
5/5
August 7, 2014
Perfect, quality of products and speed of delivery. No issues.
4/5
August 7, 2014
Very good packaging and very well conditioned. If there is an error (it can happen), it is due to the packaging... I am very happy.
5/5
August 7, 2014
Perfect.
4/5
August 7, 2014
Good.
4/5
August 7, 2014
SAV issue: reactive consideration from the service. Follow-up and responsibility provided by very professional staff.
5/5
August 7, 2014
Good quality. The product corresponds exactly to what I expected. Good value for money. Not easy to install, but I knew that and I got help.
5/5
August 7, 2014
Delivery ensured in two working days. Great, the little children were very surprised and satisfied.
5/5
August 7, 2014
No surprises. Good overall performance. Fast and efficient delivery by appointment. Trampoline easy to assemble (about 2 hours). The children are happy. Good quality materials. Secure installation with an inner net, my 3-year-old is not at risk of bumping. Appreciated payment facilities. Serious site, I am delighted with this investment. It is on the jumping mat that we appreciate the quality of the product.
5/5
August 7, 2014
Nothing to complain about regarding the services of this site. Everything was satisfactory in every way.
5/5
August 7, 2014
Excellent delivery and setup.
5/5
August 6, 2014
Fast and punctual, very good.
5/5
August 6, 2014
I highly recommend France Trampoline, a very serious company with exceptional service quality, transport, and equipment. For our Jump'up 360 trampoline, it works wonderfully, our daughter plays on it safely. We also tried it, the bounce is very nice and the reliability is there. A technical point to improve would be to have factory-marked references for the assembly of the mat to avoid mistakes in the order of the springs. Finally, I can tell you that in our housing estate, we have noticed other trampolines from your company. Highly recommended without fail.
4/5
August 6, 2014
I was not contacted to arrange a delivery appointment. One day, the delivery person came unexpectedly and called me because he was in front of my house and there was no one there. I do not find this method very serious. Especially since the site states that a second delivery attempt will be charged. As for the quality of the trampoline, I am completely satisfied.
Réponse de France Trampoline - June 29, 2014
Hello, we have read your comment and we assure you that no additional fees will be charged as the carrier did not notify you the day before his visit and you had confirmed your presence for the delivery. Moreover, we will escalate your case to raise awareness with the carrier we use. Indeed, we pay them to call you when you order a trampoline. The France Trampoline team.
5/5
August 6, 2014
Quality product in line with our expectations. It is advisable to read the assembly instructions thoroughly before starting, this avoids having to redo everything. Our little one is over the moon, and so are we. Thank you.
4/5
August 6, 2014
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5/5
August 6, 2014
Order compliant, fast delivery, and effective contact.
5/5
August 6, 2014
delivery quite fast, however the delivery person, in my absence, left the packages behind the wall of the fence!!! not very professional!!! fortunately the trampoline was not damaged or anything...
Réponse de France Trampoline - May 17, 2014
Hello, we have taken this into account so that it does not happen again. The ordered trampofoot arrived in good condition, which is the main thing. If there had been a problem, do not hesitate to contact us by phone or email in such cases so that we can act quickly with the carrier. We remain at your disposal. The France Trampoline team.
4/5
August 6, 2014
good but a bit disappointed by the reliability of the provided material
Réponse de France Trampoline - May 24, 2014
Hello, we have seen your comment and we remain at your disposal for any questions about the products or if you find them defective. The ordered items are also under warranty for a certain period. Do not hesitate to send us photos by email if you deem it necessary. The France Trampoline team.
5/5
August 6, 2014
on-time delivery, perfect material
5/5
August 6, 2014
A motivated team and attentive to the customer's needs. Impeccable customer service with a very responsive handling of my order delivered in 2 days. They personalized my order to adjust it to my children's needs. In the end, we received and assembled as a family a trampoline that seems very sturdy. Thank you very much.
4/5
August 6, 2014
The product was in accordance with the order. The interlocutors were available and competent.
5/5
August 6, 2014
Speed in delivery. If questions arise, it is easy to contact France Trampoline. Very attentive professionals, which is pleasant and allows for more peace of mind. The ordered trampoline fully meets our expectations. It is of very good quality and easy to assemble (3 hours for two, and it was our first time). Our 4 children are delighted, and so are we! I recommend France Trampoline!
Réponse de France Trampoline - June 5, 2014
Hello, we thank you for your feedback, which greatly pleases us as we strive to respond quickly and in the best possible way to your requests. We are available from Monday to Friday by phone for advice or information. The France Trampoline team.
2/5
August 6, 2014
The parts provided by the after-sales service do not fit well with the old model of trampoline. The springs had to be forced into the arches, the cap of the net pole does not have the same diameter as the pole at all. Moreover, it is difficult to make this situation understood to our contact at France trampoline despite explanations and photos provided. I feel like we are being mocked because I cannot believe they are so unaware of the products.
Réponse de France Trampoline - May 23, 2014
Hello, we have noted your comment and regret it. We also provided you with comparison photos of the provided parts and the current springs that are shaped the same way as those in your possession. We also provided you again with an assembly manual so that you can find the way to assemble your springs. We gave you advice on how to reassemble your structure by phone and email. We believe we have done our utmost to guide you in your installation. We find it a bit unfortunate that if you do not find the issue resolved, you do not contact us directly to find a solution together. We remain at your disposal. The France Trampoline team.
4/5
August 5, 2014
very fast delivery, product appearing to be of good quality. squeaks when in use (quite annoying) but still comfortable during jumps. assembly, plan at least two hours with the net.
4/5
August 5, 2014
Delivered on time and in good condition. The assembly went very well, the assembly instructions are of very good quality (just a small inaccuracy was noted). The overall manufacturing quality of the product is good. After a month, no disappointment regarding this product. The children are very happy and find it perfect.
4/5
August 5, 2014
FAST AND CAREFUL DELIVERY.
5/5
August 5, 2014
very good, fast and efficient
5/5
August 5, 2014
Very serious, I highly recommend
5/5
August 5, 2014
Very happy with our purchase, the trampoline is great and meets all the safety qualities that seemed important to us. Moreover, the site is very serious with fast shipping.
5/5
August 5, 2014
the trampoline purchased about 3 years ago arrived quickly and corresponds well to what is described. Very good information from France trampoline. The net being torn along its entire length after 3 years, I purchased a new one that arrived very quickly. In a word, very satisfied.
5/5
August 5, 2014
Very good product, only the assembly of the legs is a bit complicated to understand, review the instructions for the reference product to share
4/5
August 5, 2014
Very complete site, just one comment, the item we ordered was marked as out of stock. I called the company with the number displayed on the site, very good reception and confirmation of the product's availability in stock.
5/5
August 5, 2014
Very serious company
4/5
August 5, 2014
very good trampoline, but very long assembly...
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