Avis clients France Trampoline

4.7 /5
21776 avis clients
4/5
June 1, 2014
Jump up trampoline with a month of hindsight. seems to be of good quality (in any case better than some well-known large brands). we had a problem with the net during assembly. after an initial inconclusive call to customer service (feeling of being treated like an idiot...), we were taken care of by a competent young woman and a part to fix the issue was sent to us quickly. Since then, no more problems. we recommend this site to our friends.
4/5
June 1, 2014
Good material. relatively easy assembly. fast delivery
5/5
June 1, 2014
Excellent quality
5/5
June 1, 2014
Excellent, reliable, quality material and deadline respected. Very favorable review
5/5
June 1, 2014
Good communication following delivery issues with the carrier, well detailed site, very correct trampoline description, accessories top-notch. Very good experience regarding this purchase, the product is worth its price, good quality. 4 happy children and us too!!
5/5
June 1, 2014
Very good product the children are delighted! The diameter 360 is sufficient for 2 children (5 and 7 years old).
5/5
May 31, 2014
to summarize, lightning delivery, product quality and customer service at the top...
5/5
May 31, 2014
My purchase of the Jump'Up 300 Trampoline Pack + Net + Ladder went very well, from ordering to delivery. The France Trampoline site is very well done with all the answers to the questions one might have before buying the new trampoline. For my part, I already had one before at a 'low price', but of poor quality compared to this one. Nothing to see in terms of quality and durability. The net attachment is very well thought out. The price may not be very competitive, but it's made in France and the important thing is to support our country.
4/5
May 30, 2014
Perfect
Réponse de France Trampoline - April 16, 2014
I am very satisfied with the services and seriousness of France trampoline. Indeed, I was regularly informed about the processing of my order: order confirmation, preparation and shipping of the material (2 days). I received my package 5 days later (delivery in Alsace) and the carrier contacted me 72 hours in advance to arrange the delivery. The material gives an impression of quality and solidity. In terms of stability, there is really an advantage compared to other trampoline brands. I would make a small criticism regarding the ladder and more specifically about the locking system of the steps on the metal tubes. Indeed, the attachment point located in the step is not large enough, which results in the socket with the L-shaped groove not locking and making a complete turn. This is just a point for improvement. I do not regret my investment.
5/5
May 30, 2014
Very good product. Our 2 children aged 12 and 7 are happy with this acquisition. However, the instructions in the manual need to be revised. We could not manage to assemble the ladder correctly. Moreover, the gift sent with the trampoline to play with the ball is too small for the model we chose.
5/5
May 30, 2014
very serious site fast delivery very good quality
4/5
May 30, 2014
Delivery time respected. Quality product. To see with time....
4/5
May 30, 2014
very happy with the product.
5/5
May 30, 2014
Serious company, quality material, respected deadlines
5/5
May 29, 2014
trampoline received quickly and of quality, quick assembly
4/5
May 28, 2014
very good site, serious and fast.
5/5
May 28, 2014
INFO ORDERS
5/5
May 28, 2014
The service from France Trampoline is perfect. A small downside as always, the carriers come without warning.
Réponse de France Trampoline - February 23, 2014
Hello, Thank you for your comment. Your order includes small accessories. We clearly specify in several visible locations on the site (homepage box,
4/5
May 28, 2014
France Trampoline: a very reliable site. Our trampoline was no longer available at the time of our order and the indicated deadlines turned out to be accurate. The delivery went perfectly. The carrier contacted us more than 72 hours in advance to set up an appointment. The assembly of the trampoline was quick (less than 2 hours with 3 people). Our children have been testing it every day since... Very good value for money.
4/5
May 28, 2014
Very high quality trampoline compared to other models we see everywhere. Delivery time respected and very good telephone reception. Thanks to the entire FRANCE TRAMPOLINE team.
5/5
May 28, 2014
sending emails) that the carrier does not call for a shipment of accessories only. Please mention an address where delivery can be made during the week and during the day. The France Trampoline team.
4/5
May 27, 2014
Fast delivery.
5/5
May 27, 2014
Very available. Good advice.
4/5
May 27, 2014
good
5/5
May 27, 2014
Very good product whose price is fully justified. After seeing trampolines sold in well-known stores, the additional investment does not seem disproportionate given the quality of the materials used and the final result. Delivery of the packages on a very well-packaged pallet by competent delivery people.
5/5
May 27, 2014
The site is well designed to clearly define the product. Being contacted to verify the information is a plus to ensure that the order is correct. The received products are of quality and the shipping is fast.
4/5
May 27, 2014
Nothing to say for now, will see later on the duration.
5/5
May 27, 2014
Delivered quickly and in accordance with the order. Thank you again
5/5
May 27, 2014
very good
5/5
May 27, 2014
Very large choice of products. And very high professionalism
4/5
May 26, 2014
No email to notify us of the shipment, and the delivery company also did not send me the SMS with the code for the second delivery.
5/5
May 26, 2014
Simple and precise order with a very reasonable delay and obvious quality, I recommend this site which is very serious.
4/5
May 26, 2014
Received the cover in excellent condition and within reasonable time.
5/5
May 26, 2014
FAST AND RELIABLE SERVICE
5/5
May 26, 2014
Quality material, easy to assemble, we had a manufacturing defect on the jumping mat, customer service reacted quickly to send us a new mat, everything is compliant!
4/5
May 26, 2014
Hello, When my trampoline was delivered, I had ordered an anchoring kit at the same time. It was not delivered at the same time. I had to return to the site to understand that it was out of stock and that the delivery was delayed. An email notifying me of this setback would have been welcome. Regards
Réponse de France Trampoline - March 7, 2014
Hello, thank you for your comment. The anchoring kit was mentioned as out of stock on the product page and in the cart. We specifically mention a two-part shipment to avoid delaying the delivery of the trampoline and without additional costs. We apologize for this misunderstanding. The France Trampoline team.
5/5
May 25, 2014
Nothing to report everything is perfect
5/5
May 25, 2014
Competent contact person, deadline respected
5/5
May 25, 2014
Perfect, both in terms of product quality and delivery
4/5
May 25, 2014
The quality of the supplied material is good. However, we have a small issue because the ground anchoring kit was not provided. It was not mentioned on the delivery note, my wife sent you a message this weekend raising the issue as the money for the kit has been cashed.
Réponse de France Trampoline - March 26, 2014
Hello, We acknowledge receipt of your comments. We received the email this morning and we have replied to it. The anchoring kit was indeed placed in the trampoline box after verification. We are waiting for your feedback. The France Trampoline team.
5/5
May 25, 2014
Very good purchase, very good quality, the children are having a lot of fun. I recommend this site. Thank you.
4/5
May 25, 2014
BLA BLA
5/5
May 23, 2014
Perfect delivery Trampoline ok except for brackets that are too short but the new ones were quickly received (in 2 days) so very good responsiveness.
5/5
May 23, 2014
Good after-sales service
5/5
May 23, 2014
Very available people, whether by phone or email, very responsive. Happy with the advice provided. Fast delivery. Assembly instructions are very clear, so easy.
5/5
May 23, 2014
Hello, Excellent product, very good quality. Reassuring from a safety and functionality point of view. Implementation is quite simple as long as you have two people for assembly. A real professional trampoline!...looking forward to it
4/5
May 23, 2014
Big issues with the carrier.... totally abnormal to have part of the package stolen.
Réponse de France Trampoline - April 6, 2014
Hello, We thank you for your overall rating and your comments. We have forwarded the information to the carrier directly regarding your issue. The missing package was immediately resent at their expense of course as it was lost during the shipment of the first order. It is very important to check that all received packages are present according to the delivery note attached to the pallet (as indicated in the confirmation emails of your order shipment). We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
5/5
May 23, 2014
Perfect, trampoline, ordered, delivered, assembled as expected. Product meets expectations.
4/5
May 23, 2014
Pleasant and professional phone reception. Material provided is of excellent quality. One remark though: The protective net purchased to replace the old one has a zipper this time reinforced at the seams BUT unfortunately is smaller than previously and unfortunately my children have grown!! So folding it in four to fit into the trampoline!! So there is improvement and less. But the quality is there and that's the main thing!!
5/5
May 23, 2014
I took the Whaou 360 pack..... and we are fully satisfied. Very fast delivery I was informed of the package's departure by phone: very good follow-up. For assembly: we managed very easily with two in ... almost 2 hours The trampoline seems very solid and the finishes are very good.
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