Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
April 25, 2014
Good overall service including transport. Good quality trampoline
5/5
April 25, 2014
Pleasant site to browse, complete, with clear and detailed information. A flawless performance. Order: fast and respected deadline. Good choice of carrier. Product conforms to its presentation on the site. Assembly instructions (trampoline) precise and intuitive, which is not the case for the attached ladder!
5/5
April 25, 2014
very good phone reception. fast shipping. very good service
5/5
April 25, 2014
Very clear and simple site, fast and serious service, and the product impeccable.
5/5
April 25, 2014
quality trampoline, my daughter is happy at the age of 5
5/5
April 25, 2014
perfect
5/5
April 25, 2014
quick response by email, order registered and delivered quickly, quality product, thank you
5/5
April 25, 2014
Excellent product and very efficient service.
4/5
April 25, 2014
product available quickly. Fast delivery
5/5
April 25, 2014
Precise phone advice and good reception. Fast delivery. Well packaged. Product seems very robust and assembly is not too complicated. I am waiting for a second package for a tarp that is out of stock.
5/5
April 24, 2014
Delivery service: OK Customer Service: Responsive, courteous, and fast. Assembling the trampoline: admittedly a bit long but quite simple in the end, you need two or three people. The trampoline seems to be of good quality and solid, we'll see over time. Very satisfied with my purchase, I would recommend this product.
5/5
April 24, 2014
Nothing to report, everything is perfect
5/5
April 24, 2014
Very good material (solid) shipped quickly as it was in stock in the 4m30 version
5/5
April 24, 2014
Very good after-sales service, very responsive, good quality products, very friendly order service.
4/5
April 24, 2014
Excellent service for contact and delivery of the trampoline. Too bad the delivery service is not the same for accessories because the company EXAPAQ does not make appointments for delivery and the driver only informs upon arrival at the home.
5/5
April 24, 2014
Perfect and fast order and delivery. Oval model purchased. Very easy to assemble. Brings joy to both kids and adults.
5/5
April 24, 2014
Very good site. Numerous explanations for choosing a trampoline. Reasonable delivery time with good tracking. Equipment of very good quality. In case of issues, the person who answers the phone is responsive to our needs and tries to find a solution quickly.
5/5
April 24, 2014
Very good. Fast delivery and within the announced deadlines.
4/5
April 24, 2014
Delivery as expected. Clear explanations for assembly. The material seems solid.
5/5
April 24, 2014
I had to use the warranty: very good responsiveness from France Trampoline. I am completely satisfied with how my case was handled.
5/5
April 24, 2014
Speed of reaction following a delivery problem, friendliness and availability, quality material
5/5
April 23, 2014
easy to reach a contact person. Excellent customer relationship. I recommend.
5/5
April 23, 2014
Problem with the frame of the protective net. Quick solution and handling by customer service at no additional cost.
5/5
April 23, 2014
Very good material, fast delivery. I recommend "France trampoline".
5/5
April 23, 2014
Very good.
5/5
April 23, 2014
satisfied with the order placed
4/5
April 23, 2014
The delivery is specified on the site between 2 and 5 days, I was debited 2 days after my purchase and delivered 8 days later. Otherwise, product as described.
5/5
April 23, 2014
Product of very good quality and ultra-fast delivery. Perfect!
5/5
April 23, 2014
Everything was perfect from the order where I always had someone who could inform me to the timely delivery and the assembly which was easy. I am completely satisfied with this purchase even if the price is a bit higher than on other sites, the quality of this trampoline is truly remarkable and my daughter has a lot of fun with it, now let's see how long it lasts.
5/5
April 23, 2014
delivery speed ordered Monday afternoon received Wednesday afternoon, only flaw noted on the trampoline two screws that did not have threads otherwise nothing to report
5/5
April 23, 2014
Very good, very good product, very good follow-up
5/5
April 23, 2014
excellent contact by phone regarding options and product information. I had to call customer service for a defective part after unpacking, responsive service and attentive.
4/5
April 23, 2014
delivery within the deadlines, very good quality material, but shipping a bit excessive for a post-order addition, namely a protective cover in a small box.
4/5
April 23, 2014
very good site. quality product and very fast delivery
5/5
April 23, 2014
very good and fast
4/5
April 23, 2014
Delivery by Exapaq not satisfactory. Package labeled "incomplete address" while everything was correctly filled out. I had to retrieve the package myself. No problem with the delivered product.
5/5
April 23, 2014
very good, fast and serious services
4/5
April 22, 2014
The product needs to evolve and the assembly instructions are no longer really up to date. Otherwise, good quality product.
Réponse de France Trampoline - February 21, 2014
Hello, we thank you for your comment on our instructions. We are currently updating them. Do not hesitate to contact us if you have a question during assembly. We also have videos on our YouTube channel that can help you. The France Trampoline team.
4/5
April 22, 2014
Good quality service and materials.
5/5
April 22, 2014
Ultra-fast delivery and quality products. Great satisfaction.
4/5
April 22, 2014
I was able to get information by phone without any problem from a friendly person who seemed competent. Fast delivery. The hip hop trampoline has been in place for a week and seems sturdy although I find the protective pad a bit thin. Overall very satisfying.
5/5
April 22, 2014
Very responsive, no problem.
4/5
April 22, 2014
The trampoline fixing kit is missing, without warning the delivery of the package is made mentioning the two items.
5/5
April 22, 2014
Perfectly guided in the choice of the product. No need for additional information. Very satisfied with my order and the quick process. Serious in delivery. Very satisfied with the quality of the product.
4/5
April 22, 2014
Very detailed description of the product, proof of seriousness.
5/5
April 22, 2014
Great product, top quality, nothing to compare with the trampolines from large distribution.
5/5
April 22, 2014
Very happy with the service and very happy with the phone information to refine my order. Thank you again.
5/5
April 22, 2014
Very very good.
4/5
April 21, 2014
The delivery had a problem: the delivery person only contacted us once in front of our gate, at 2 PM in the middle of a working day... There should either be an email beforehand informing us of the delivery time, or a call at least 4 hours in advance.
Réponse de France Trampoline - February 27, 2014
Hello, we understand your concern and we apologize for it. This should indeed not happen as we request the appointment service from the carrier. We renew our apologies and remain at your disposal. The France Trampoline team.
4/5
April 21, 2014
It was good and arrived on time before Easter.
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