Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
December 25, 2013
Fast and compliant shipping
4/5
December 24, 2013
Very satisfying
5/5
December 23, 2013
Responses to requested information were very quick, very good advice, very interesting offers. Delighted with the order and the products. Thank you very much everything was perfect!!!
5/5
December 23, 2013
Very fast shipping: order placed on the weekend received on Tuesday morning! Very good packaging. Item of very good quality. I practice running, I ordered the minimax indoor trampoline for bad days. Easy to learn, there are Reebook videos and others on Youtube. I love it :) Good online merchants deserve to be noticed, that's the case here :)
5/5
December 23, 2013
Deadlines respected.
5/5
December 23, 2013
Trampoline ordered on Sunday evening and delivered on Thursday morning. Perfect condition. Simple assembly and without help in 3 hours (trampoline, net, steps, ground fixings). I don't have much knowledge in trampolines but the quality seems good.
4/5
December 23, 2013
very good website and very good welcome, correct delivery time. however, big downside on the delivery, the company was supposed to deliver to us on Friday between 9 am and 4 pm, I waited all day and no one came. The carrier showed up at my home on Monday morning without warning me and left a notice of passage. I had to call them to reschedule an appointment and ask them why they didn't come and that they could at least warn when they can't come. They replied without apologizing that it was normal not to warn because the procedure was made that way. I think this procedure is detrimental to your future clients, that's why I am bringing this information to your attention. Best regards. Happy end of year celebrations.
Réponse de France Trampoline - October 19, 2013
Hello, Thank you for your comment and we apologize for the issues encountered with the delivery agency. They respect their appointment commitment 99.99% of the time. We have very few issues compared to the number of deliveries actually. Unfortunately, we cannot change this process just for us, and when we are informed of such an issue, we try to be very responsive and notify you as soon as possible. We renew our apologies and remain at your disposal. The France Trampoline team.
5/5
December 23, 2013
everything went as indicated
5/5
December 23, 2013
Order placed on a Friday, delivery on Tuesday. Excellent service. The trampoline is not yet assembled, I will give you my opinion on the material later.
4/5
December 23, 2013
Fast service. Delivery on time. The product is really great. The kids are delighted.
5/5
December 23, 2013
Good overall opinion either for the information provided by phone after delivery or for the carrier.
5/5
December 23, 2013
fast, personalized service. Attentive contact to our requests
5/5
December 23, 2013
Very fast delivery and quality product.
5/5
December 23, 2013
very good
5/5
December 20, 2013
GOOD INFORMATION FAST DELIVERY
5/5
December 20, 2013
Excellent service during the sale, delivery on time and good choice of delivery company
5/5
December 20, 2013
very serious order and delivery, I haven't unpacked the trampoline yet, since it's for Christmas, we are on December 20, but the phone service, the site, and delivery, nothing to say
5/5
December 20, 2013
very serious, very fast and careful delivery
5/5
December 20, 2013
very fast shipping. I haven't used the trampoline yet because it's winter.
5/5
December 20, 2013
excellent contact, very serious company. I canceled an order by phone and it was done in a few seconds with a very quick refund.
5/5
December 19, 2013
Super trampoline perfectly matching the description, received on time and with an excellent carrier
5/5
December 19, 2013
Fast and efficient. Excellent service.
5/5
December 19, 2013
very good contact by phone before the purchase, fast delivery regarding the trampoline: we will know more after Christmas!
5/5
December 19, 2013
Very good
5/5
December 18, 2013
Great material with easy assembly (2 hours) and impeccable delivery!! In short, highly recommended!
4/5
December 18, 2013
welcoming, fast, serious, and efficient service up to delivery. Now we just have to test the quality and longevity of the product!
5/5
December 16, 2013
Very fast delivery. The site is well done and very clear. The trampoline is for my children's Christmas. I haven't unpacked it yet, so I can't say anything about the trampoline.
5/5
December 16, 2013
happy with the service, fast and of high quality
5/5
December 16, 2013
Perfect personal responses for each customer, arrangements made for delivery, and delighted with my purchase (freestyle board)
5/5
December 16, 2013
Very good
5/5
December 16, 2013
We bought our trampoline from you, so it was easy to order the spare parts
5/5
December 16, 2013
DELIVERY ON TIME
5/5
December 16, 2013
The delivery was done without difficulty, the confirmation call on site is appreciated
5/5
December 16, 2013
A quality service, personalized follow-up, a commercial gesture, and of course the quality of the product make it unanimous with my family and myself. The trampoline is not yet assembled (Christmas gift). I am waiting to see but I don't think I will be disappointed...
5/5
December 16, 2013
Very satisfied. Nothing to say!
5/5
December 15, 2013
Perfect phone reception
5/5
December 15, 2013
The material is of very good quality. The assembly manual would benefit from being in color, making it more readable.
5/5
December 13, 2013
Good reception and follow-up but lousy delivery company. Next time I will be very demanding on this point.
5/5
December 13, 2013
Efficient and friendly team knowing how to advise well. Nothing to say about the delivery on time, recommended to others.
5/5
December 13, 2013
First of all, the presentation of the products via the internet interface is very well done - clear, concise, complete - Then, as soon as you call the commercial and technical support, the people know their products; freely, they give answers quickly, both technically and commercially; Finally, delivery within the announced deadlines. I just have to assemble the trampoline; to be continued. Best regards, Note: For the choice of stars on the site ***, we do not know what precise response we are responding to? is it a global evaluation!! the technical choice, the price, ...
2/5
December 13, 2013
Agreed hours by phone not respected on the day of delivery
4/5
December 13, 2013
serious company excellence does not exist, I take the number of stars just after thank you for your seriousness
5/5
December 13, 2013
This is the second trampoline I have ordered and I am still just as delighted!! My children love them!! It's an extra room in the house!! Even the older ones have adopted it!!
5/5
December 13, 2013
Good quality trampoline Fast delivery time
5/5
December 13, 2013
After-sales service (after the warranty period) very professional, competent, and commercial. This level is rarely encountered on the internet.
4/5
December 13, 2013
Gift for Christmas, so not yet installed. Processing and delivery of the order: efficiency and speed+++. Small detail, requested gift: target with 'autogrip' ball, but received chalk... Too bad!
5/5
December 13, 2013
good product quality/price - was out of stock at the time of order, but delivered on the scheduled date.
4/5
December 12, 2013
VERY FAST DELIVERY GOOD ADVICE VERY GOOD MATERIAL
5/5
December 12, 2013
Very good service - Quick call to inform me of an additional delay in delivery and to let me choose to cancel my order
5/5
December 11, 2013
Fast delivery, easy assembly and our little ones are already having a great time!!
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