Avis clients France Trampoline

4.7 /5
21776 avis clients
4/5
April 7, 2014
Everything went very well. Information, order, delivery.
5/5
April 7, 2014
Serious follow-up of the order, very good material, impeccable, to recommend.
4/5
April 7, 2014
Speed between the order and the phone call for the delivery appointment. Top delivery, and material up to what we expected. A small downside, in the picture, there was the fabric to play football, I thought it was included and offered...
Réponse de France Trampoline - February 25, 2014
Hello, We thank you for your comments. Your purchase did mention "trampoline with safety net, ladder and anchoring kit offered". There is no mention of the trampofoot. Some presentation photos may have a trampofoot installed indeed so that you can best visualize this accessory on the trampoline. We apologize for this issue and remain at your disposal. The France Trampoline team.
4/5
April 7, 2014
no manual sent by email and spring clamp also not very good quality product
Réponse de France Trampoline - December 27, 2013
Hello, We apologize for this issue. In a case like this, we can send the manual by email very quickly. We also apologize for the oversight of the clamp. This is the first time this has happened to us and we sincerely apologize for that. The France Trampoline team.
4/5
April 7, 2014
Efficiency, speed, easy assembly, good product. One point for improvement: the 4 ground anchoring pegs are a bit light compared to the structure to hold.
5/5
April 7, 2014
very serious, fast, very good material
5/5
April 7, 2014
Material conforms, well packaged, delivered on time, no issues.
5/5
April 7, 2014
Everything went well, notified in advance and fifteen minutes before, punctuality.
5/5
April 7, 2014
It was very easy thanks to the information on the site to determine which item met our needs. The delivery was very fast and the assembly simple and without problems. Since then, the little children but also the older ones are having a lot of fun....... To see over time but everything seems to be of excellent quality.
5/5
April 7, 2014
Very good
5/5
April 7, 2014
They called back to verify the adequacy of the order with the need, really excellent
4/5
April 6, 2014
Quality products received
4/5
April 6, 2014
Very good phone reception, precise and informed advice. Fast delivery and in accordance with the announced schedule. The assembly manual is not precise enough and lacks clarity (same as Ikea) The product itself meets my expectations and is of good quality.
4/5
April 6, 2014
The assembly instructions for the net were missing. By going to see friends who have the same one, I realized that I made mistakes. I will have to redo it :-((
Réponse de France Trampoline - March 7, 2014
Hello, We apologize for this oversight. In such cases, do not hesitate to ask us directly for the manual and we will provide it to you immediately by email. We also have assembly videos on our website or our YOUTUBE page. We renew our apologies and remain at your complete disposal. The France Trampoline team.
4/5
April 6, 2014
Very good product, but shipping costs are too high when it comes to spare parts (15 EUR). It's a shame that no other options for transport (Colissimo or parcel relay for example) are offered.
5/5
April 6, 2014
We are very satisfied, the delivery by carrier went well. The trampoline was carefully packaged, it was complete. The assembly was explicit. And since then, our children enjoy it every day.
4/5
April 6, 2014
No delivery issues and well-packaged material. Very easy to assemble, I installed it with my daughters aged 4 and 7. I am very satisfied with the product.
5/5
April 5, 2014
quality service with follow-up of sold products and the possibility of finding necessary parts for replacing parts due to normal wear and rapid delivery
5/5
April 5, 2014
very good quality product!!! a must...serious distributor and very good advice; ultra-fast shipping; I highly recommend this seller...
4/5
April 4, 2014
Very good service, the delivery person adapted to my requirements. Regarding the trampoline, one flaw: the cover for the springs does not stay in place well, it needs to be repositioned correctly after each good use.
4/5
April 4, 2014
Good relationship following a request for a promo code via chat. Very good product.
4/5
April 4, 2014
Trampoline received quickly. Good quality product. To see over time for durability.
5/5
April 3, 2014
Good service with seriousness
4/5
April 3, 2014
good no issues we appreciated the advice for receiving the packages
4/5
April 3, 2014
Product meets expectations, competitive price, delivery time ok
4/5
April 2, 2014
This trampoline is great. It impresses with its size. Once on it, there is room for tricks. I do not regret choosing the large size, given the number of times children or adults end up on the side mats. Thanks to the sales service for its responsiveness and availability. Delivery tracking was perfect. I take away one star regarding the difficulty of assembling the new fiberglass arch and the sometimes difficult-to-follow manual. But the sales service is impeccable once again.
4/5
April 2, 2014
good phone reception plus good technical advice on the purchased product
5/5
April 2, 2014
Good phone advice before purchase. Reactivity in the face of missing parts in the packages (additional shipment the same day) The assembly sketches could be improved and more readable. Assembly manual poorly assembled (one page in French, the next in Spanish, the third in English)
Réponse de France Trampoline - January 20, 2014
Hello, We apologize for the only assembly manual concerned by this issue. We have resolved this printing issue. We apologize and remain at your disposal. The France Trampoline team
5/5
April 2, 2014
Fast delivery, material installed without problems even though we would have liked the parts to be better numbered for quicker assembly. Trampoline conforms to the presentation on the site.
5/5
April 2, 2014
Excellent service, ultra-fast delivery, unbeatable quality/price ratio.
4/5
April 2, 2014
very good phone responsiveness and via the mailbox. very good products fast delivery - (note: the customer must specify when ordering the appointment for delivery as the carrier does not systematically set an appointment: therefore Notice of passage: waste of time for everyone)
5/5
April 2, 2014
good contact and information before sale. very responsive customer service: I was missing the assembly documentation which I received the next day
5/5
April 2, 2014
Wow trampoline spacious at 4m60, good bounce, seems solid, to be judged in 2 or 3 years.. my 10-year-old boys are having a blast!!! nice design!! the net part may seem complicated to assemble especially the poles: the green cover is difficult to slide along the pole while holding the foam, that's the only downside to improve... the payment in 3 installments is very appreciated and the delivery time is very correct
5/5
April 2, 2014
Very good quality trampoline, assembled in one morning with two people and without problems. Safety is guaranteed and the children are delighted. Let's see how long it lasts! In any case, I recommend!!
5/5
April 1, 2014
Trampoline of very good quality compared to the competition, very quick connection and explanation from customer service, very fast delivery. I recommend France Trampoline 100%.
5/5
April 1, 2014
Nothing to complain about. Delivery on time, very friendly and competent delivery person. Material well packaged. Easy to assemble. Good quality material. The whole family is happy.
4/5
April 1, 2014
Excellent site. Very serious. Available quickly even by phone for any questions. Very good quality product. Excellent quality/price ratio on the OXYGEN model. Very fast delivery. Only downside, instructions a bit complex.
5/5
April 1, 2014
Fast delivery, quality material in accordance with the description.. This trampoline brings joy to both young and old. Totally satisfied.
5/5
April 1, 2014
fast deliveries
4/5
April 1, 2014
Very good, no particular remarks
5/5
April 1, 2014
perfect
5/5
April 1, 2014
We ordered an Oxygen 250 trampoline with a net, with the instruction to be contacted for delivery. Everything went as we wished. The assembly is not complicated but takes a good hour. Four bolts were missing, after contacting customer service, very welcoming and customer-oriented, we received the bolts within 3 days! For now, the kids are happy and so are we!
5/5
April 1, 2014
fast delivery, very happy with the product!
5/5
March 31, 2014
Excellent! Very fast, simple. Good material.
4/5
March 31, 2014
This is the 2nd time I place an order, the first time in 2008 to buy a trampoline and this year to change the mat and the protective cushion. I called to make sure I wouldn't make a mistake on the size of the mat and springs. The advice was perfect.
4/5
March 31, 2014
Overall quite satisfactory, problem with some springs, assembly instructions too small to review,
5/5
March 31, 2014
Delivery on time. Easy assembly. WE LACK A PART FOR THE LADDER, so one of the steps does not hold.
5/5
March 31, 2014
very good telephone reception for order taking and very fast shipping
4/5
March 31, 2014
Package delivered in good condition and on time
4/5
March 31, 2014
Very clear site, fast delivery. I changed the delivery address after the order and it was done quickly and without any problem. Serious company to recommend without any issue... I now know who to contact when I encounter problems with my trampoline.
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