Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
January 30, 2014
Good advice. Friendly contact. Ultra fast delivery.
4/5
January 29, 2014
Very happy with the product Delivery within three days! the product looks very solid!
4/5
January 28, 2014
following our order in September 2013 the springs were not the right size. we had to call you to get the right ones now problem solved good quality material
5/5
January 28, 2014
Great advice and after-sales service. Top product.
5/5
January 28, 2014
Super quality, ultra-fast delivery, very attentive and very responsive team, really nothing to say, I recommend!
5/5
January 28, 2014
very satisfied, the contacted people are nice and very serious, no problem...
5/5
January 27, 2014
Very professional
4/5
January 27, 2014
Fast and correct delivery now the weather has not yet allowed us to assemble the trampoline!!!
5/5
January 27, 2014
Just perfect I am delighted today my daughter will discover it because it is her birthday very good quality and I must admit I tried it and had a blast :) I recommend excellent quality/price ratio
4/5
January 27, 2014
The delivered material is more beautiful than in the photos on the site, of very good quality, very well packaged. The essential instructions are well written. One part had a slight defect: a female tube missing a hole to engage the safety of the male tube (safety net). For even more convenience, a small assembly video on the site would be welcome.
Réponse de France Trampoline - October 31, 2013
Hello, thank you for your comments. We called and you were able to assemble the problematic part anyway. Please note that you can find our assembly videos either in the range of the purchased trampoline (except for the Hip/hop) or on our YOUTUBE channel at France Trampoline. The France Trampoline team
5/5
January 27, 2014
Disappointed with the color especially if there are others on the cargo. that are not on the site
Réponse de France Trampoline - November 21, 2013
Hello, We acknowledge receipt of your comment (and even if we do not fully understand it). We are sorry to see that the color of the Hop trampoline does not suit you. It is, however, the same color as shown in the photos on the website for the blue trampoline. We have 2 colors for this range: either blue or pink. Apart from the color, we are sure that the trampoline will fully satisfy your children in terms of bounce and durability! The France Trampoline team
5/5
January 27, 2014
Trampoline delivered on time. The site does not emphasize enough the necessity to buy the protective cover at the same time as the trampoline, to avoid shipping costs for a complementary order
Réponse de France Trampoline - November 1, 2013
Hello, We apologize for this inconvenience. We do put a message in your cart to remind you that we also sell accessories. We apologize if you did not see our ACCESSORIES page. We contacted you on your mobile to see together what we could do about this. We remain at your disposal at 05 56 36 04 62 from Monday to Friday and from 9am-12pm and 1:45pm-5:45pm. The France Trampoline team
5/5
January 26, 2014
Very good quality trampoline. Impeccable delivery (contact from the carrier to know our availability) It's perfect
5/5
January 24, 2014
Everything went very well and the ordered items perfectly meet our expectations. If needed, we will contact you without hesitation. Good continuation to all of you
4/5
January 24, 2014
Quality products, clear site, fast delivery... maybe a very slight downside on the assembly guides but professionalism of the team (quick and effective responses to questions)
Réponse de France Trampoline - December 7, 2013
Hello, Thank you for your comments. We strive to regularly improve our assembly instructions throughout the year and we are happy to see that you were fully satisfied with your call. The France Trampoline team
5/5
January 23, 2014
Customer service is attentive, satisfactory product and fast delivery!
5/5
January 23, 2014
Super happy, fast delivery, very good advice, quick and very correct after-sales service
5/5
January 22, 2014
Very fast delivery. The protective cover has been improved compared to the first one purchased (bungee to attach it, more water drainage provided.)
Réponse de France Trampoline - November 10, 2013
Hello, Thank you for your comment. We are evolving our products based on your requests and needs. We remain at your disposal if needed. The France Trampoline team.
4/5
January 21, 2014
Quality service.
5/5
January 21, 2014
Fast transaction, no delivery issues. Impeccable material. Simple assembly. Small downside: the assembly instructions for the ladder are not very clear.
Réponse de France Trampoline - October 27, 2013
Hello, Thank you for your comment. We left you a message on your mobile to know exactly what issue you encountered so that we can improve it if necessary. We remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.
5/5
January 21, 2014
100% satisfied, delivery, installation and assembly, my 4 little grandchildren very satisfied (4, 7 and 9 years old), the parents too!
4/5
January 21, 2014
Review on the evaluation system: not extraordinary and not very clear
4/5
January 20, 2014
Efficient site
4/5
January 20, 2014
Clear, quick to send, instructions in the packages very well done. Only small remark to reach perfection: The packages were well wrapped in cellophane, but the cardboard boxes were extremely dusty, very very dirty (as if the storage was not done in good conditions and the material had been in stock for a long time... :-()! This obviously did not deteriorate the material, but it does not favor a nice image of what will come out of the box! That said, we are in the detail. Best regards. ***
Réponse de France Trampoline - December 18, 2013
Hello, We thank you for your positive feedback on the entire service. We have nevertheless forwarded your remark to our preparation service. If you have any questions, do not hesitate to call us or send us an email. The France Trampoline team.
5/5
January 20, 2014
We ordered a protective cover for our trampoline during the end-of-year holidays. We received it very quickly, the day after our great surprise. We are therefore very satisfied with the service.
5/5
January 20, 2014
Fast delivery, clear product details, good quality/price ratio. Availability of accessories or spare parts additionally
5/5
January 19, 2014
excellent phone support, a technician called me back within 3 hours and the delivery times were very fast. Well done
5/5
January 18, 2014
Received in 2 days. Perfect and thank you.
5/5
January 17, 2014
Christmas gift that brought joy to our 6-year-old son and received our full satisfaction both for its quality, its originality (we chose an oval trampoline), and for the responsiveness and efficiency of the sales team.
5/5
January 17, 2014
Product conforms and especially of great quality! The whole set assembles easily. Impeccable service
5/5
January 17, 2014
Very good site. No delivery issues. Very serious customer service. Nothing to report.
5/5
January 17, 2014
Provider of very high quality, with exceptional professionalism. Order followed, verified and corrected following my error. Resending of damaged parts in a very short time. Well done. Very high quality material
5/5
January 17, 2014
Great site, very clear. Perfect phone reception and quick consideration. Perfect delivery to the storage point. Nothing to really say, great service and great product quality.
2/5
January 16, 2014
Error on one package among the 3 delivered
Réponse de France Trampoline - October 29, 2013
Hello, There was indeed a preparation error with your order and we apologize once again. As soon as you informed us of this issue on Wednesday 08/01 afternoon, we sent the missing package the next day and it was delivered to you on Tuesday 14/01. The carrier proceeded with the delivery and collection of the wrong package quite quickly and we thank you for your availability. We renew our apologies for this issue and remain at your disposal. The France Trampoline team.
5/5
January 16, 2014
excellent consideration of my request and fast delivery
4/5
January 16, 2014
I found what I was looking for without too much difficulty.
5/5
January 16, 2014
very satisfied, fast delivery, and appreciated order control
5/5
January 15, 2014
very satisfied, the trampoline seems to be of very good quality, the safety net is really sturdy!
5/5
January 14, 2014
Very good
5/5
January 14, 2014
Excellent. 😊😊😊😊😊
5/5
January 13, 2014
Great product, the kids are thrilled. Very fast delivery
5/5
January 13, 2014
Excellent trampoline. Excellent customer service.
5/5
January 13, 2014
Responsive customer service at sale and delivery on time.
5/5
January 13, 2014
Very quick response to replace a damaged protective cover.
5/5
January 12, 2014
Excellent welcome and advice, very serious company. Perfect delivery, nothing to complain about
4/5
January 12, 2014
Everything went well. Delivery on time and product matching our expectations
4/5
January 10, 2014
Good advice, trampoline well packaged for transport, waiting to assemble it
5/5
January 10, 2014
Good communication - quickly delivered - easy and quick to assemble - good quality... the children are delighted!
4/5
January 10, 2014
Appropriate package, friendly delivery person but delivery was delayed by 24 hours without warning and without agreement. No missing parts, very easy assembly, very good use.
5/5
January 10, 2014
Very good service, fast delivery, impeccable condition of the boxes, the delivery person even helped me carry all the boxes one by one to get them into the house. Thank you!
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