Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
March 14, 2014
Very good
5/5
March 14, 2014
Excellent service, fast delivery and in accordance with the ordered product.
5/5
March 13, 2014
Quality manufacturing, very solid, very fast delivery...
5/5
March 13, 2014
Fast delivery time, impeccable trampoline completely compliant, quality, well-adapted instructions.
4/5
March 13, 2014
Delivery time respected, packaging in good condition.
4/5
March 13, 2014
Satisfied with the service, to recommend.
4/5
March 12, 2014
-
5/5
March 12, 2014
The trampoline is really of good quality. The assembly went perfectly. Call to customer service for additional information: impeccable quality of commercial service, available, nothing to complain about. The quality will be seen in use but for now we are fully satisfied. It is already rare to have an assembly where everything fits perfectly, it is for me a guarantee of quality.
4/5
March 11, 2014
The +: product delivered within short deadlines. The -: the carrier did not call (as planned) to notify of the delivery. No feedback yet on the product, as it has not yet been assembled.
Réponse de France Trampoline - February 8, 2014
Hello, Thank you for your comment. After checking with the agency, it turns out that no contact was made before the delivery. We convey their sincerest apologies for this inconvenience. However, the driver informed you 1 hour before delivery by phone of his arrival. In any case, do not hesitate to contact us if needed. We renew our apologies. The France Trampoline team.
5/5
March 10, 2014
impeccable product quality. fast and reliable delivery.
5/5
March 10, 2014
Delivery times more than respected. Product quality exceeds all our expectations. Robust, beautiful finish, and the satisfaction of being able to buy French! Good purchase. And the stars in our children's eyes.......... Thank you
4/5
March 10, 2014
good service, whether it is the deadline as well as customer service or order taking and especially quality material
5/5
March 10, 2014
very fast delivery (order placed on Sunday evening, delivery on Wednesday!). super customer service (a damaged sleeve, email sent and a few days later a new sleeve delivered). very high quality trampoline, very sturdy.
5/5
March 9, 2014
Very responsive customer service despite the fact that the net is no longer under warranty. very satisfied with the quality of the product as well as the website.
4/5
March 9, 2014
Very good phone contact for advice; good listening to the customer
5/5
March 9, 2014
Good product and fast delivery.
4/5
March 9, 2014
product completely conforms to its description and of good quality in use
5/5
March 7, 2014
Very satisfied, no regrets about the choice of provider. Thank you.
5/5
March 7, 2014
Customer service and transport provider are top-notch. Quality has a price, and this price concerning France Trampoline is justified.
4/5
March 6, 2014
good quality jump trampoline even if quite complicated to assemble. on the other hand, bad point for the delivery. first appointment, ok, but the carrier does not come and does not warn. I have to call. second appointment made. the carrier comes in the morning and not in the afternoon as agreed. in short, organization to be reviewed. it's a shame.
5/5
March 6, 2014
Super material, almost too good for the kids!
5/5
March 6, 2014
Service conforms to what is announced on the site (this is rare enough to note the quality of France trampoline's service with the best rating. No delivery or product quality issues. I warmly recommend the brand.
5/5
March 6, 2014
Very satisfied with France Trampoline, both for the quality of the product (which must be evaluated over time), and the quality and speed of product shipment. The email notifying the number of packages as well as the measurements to take upon receipt is very reassuring. Order placed on Monday, trampoline received on Friday (due to appointment for receipt). Pleasant carrier.
5/5
March 6, 2014
Excellent communication. Fast and careful delivery. Very good quality trampoline. The BEST!
5/5
March 6, 2014
Fast order, very friendly contact and especially excellent quality trampoline :-) thank you
5/5
March 6, 2014
The advice provided for choosing the trampoline based on users.... is remarkable. The description of the materials used is precise. The follow-up of the order, the sending of an email in case of storm risk in the region where you reside shows the professionalism of the company and the importance it places on its customer.
5/5
March 6, 2014
VERY GOOD
4/5
March 6, 2014
Nothing to report
5/5
March 6, 2014
your services are sublime.
4/5
March 5, 2014
Fast delivery, clear assembly instructions, quick and effective online help. The trampoline has not yet been tested. We are waiting for some rays of sunshine...
5/5
March 5, 2014
I found the phone contact perfect, the deadlines perfect, although I had a small issue with the carrier for my second order.. I think you should specify that when changing a tarp, it is preferable to change the springs at the same time. I believe I remember that the spare parts were not printed in the catalog you offer
4/5
March 5, 2014
Good
5/5
March 5, 2014
product conforms, good quality trampoline
5/5
March 5, 2014
very good quality easy assembly we are waiting for nice days to have fun I do not regret
5/5
March 5, 2014
excellent quality for this surround cushion, adaptable to trampolines not purchased from them, very good communication and very attentive to its future customers .... all ++++ for this Bordeaux company. very fast delivery (2 days)
5/5
March 5, 2014
Excellent material and complete and fast delivery! Really very satisfied!!!
5/5
March 5, 2014
Reactivity Quality perfect after-sales service
4/5
March 5, 2014
The only thing we really missed was more explanations on the assembly instructions for our safety net. 'Real' photos would help us understand in a more concrete way the method to use to assemble the net from start to finish. Otherwise, the contacts are very competent and very friendly.
Réponse de France Trampoline - December 19, 2013
hello, we thank you for your comment and we have forwarded this to the custom nets service. This service remains available for any installation assistance from Monday to Friday. The France Trampoline team
5/5
March 4, 2014
We easily found what we were looking for on the site. The package arrived quickly, without any particular problem
5/5
March 1, 2014
Very good service performance, very good warranty handling on our defective mat. The children are very happy, very good quality material, nothing to do with supermarket trampolines. Much more bounce, much more robust material. Thank you
Réponse de France Trampoline - January 6, 2014
Hello, We thank you for your comment and your positive feedback. We indeed try to provide you with the best trampolines that will follow your children and your family for many years. Our products have nothing to do with the trampolines you find in supermarkets and we are happy to see that you have noticed it. The France Trampoline team
5/5
February 27, 2014
very serious company, very high quality material. Very good phone reception.
5/5
February 26, 2014
Very pleasantly surprised by the after-sales service. Very rare these days! Quick and efficient response ... Very satisfied
5/5
February 26, 2014
The trampoline is large and sturdy; it allows for significant jumps that delight our children
5/5
February 26, 2014
received on time, careful packaging, very good quality material in every detail, very complete assembly instructions, very easy assembly
5/5
February 26, 2014
Professional Very good material
5/5
February 26, 2014
very satisfied with the after-sales service
5/5
February 21, 2014
nothing. perfect.
4/5
February 8, 2014
very good quality material issue upon receipt: I ordered 2 items that were brought by 2 different delivery people on the same day and I was not informed of this so I didn't know if I should accept the first package it would be wise to inform beforehand of this situation
Réponse de France Trampoline - December 1, 2013
Hello, indeed for your case, we used 2 carriers: 1 for the trampoline (managed by a carrier suitable for this type of package) and 1 for an accessory (managed by a specialist small package carrier). The delivery taking place on the same day is a simple coincidence. We thank you anyway for your comment so that we can improve this point internally. The France Trampoline team
5/5
February 1, 2014
good quality product, and very effective and friendly phone information
5/5
January 30, 2014
Very good seller and very good trampoline!
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