Avis clients France Trampoline

4.7 /5
21776 avis clients
4/5
November 9, 2013
Nothing to report except for the carrier issue for which we never received the delivery notice and which required a new delivery, thus incurring additional costs.
Réponse de France Trampoline - August 22, 2013
Hello, we apologize for this inconvenience. However, the carrier confirmed to us that they did leave a delivery notice in one of your 3 mailboxes. Indeed, after a delay of about 3 weeks, unclaimed packages are returned to the sender. We remain at your disposal. The France Trampoline team.
4/5
November 8, 2013
The product is of good quality and seems robust (the years will tell, but we have friends who have had this product for 6 years), however I found that the quality of your assembly instructions is average to mediocre (unclear diagram, vague explanation). This is, in my view, unfortunate because it is the first contact of the customer with your product and the first impression is always lasting. Here is a comment that aims to be constructive and I hope it will be useful to you. Of course, I do not forget to specify that the children (but also the parents!!) are having a blast! Best regards, JUMPS!!
Réponse de France Trampoline - October 6, 2013
Hello, We thank you for your feedback. However, we receive little feedback on this point. Nevertheless, we are currently improving our assembly instructions so that assembling the trampoline is even easier for our customers. The main thing is that the quality of the trampolines and the rebounds are there as you have noticed. We remain at your disposal. The France Trampoline team.
5/5
November 8, 2013
Very fast delivery, easy assembly of the trampoline, good quality, however we have the trampoline roof and I am not convinced of its resistance in windy weather
5/5
November 7, 2013
Excellent quality of the material and very professional company.
4/5
November 5, 2013
Mediocre packaging - Transport too expensive. Excellent customer service.
5/5
November 5, 2013
Meets expectations
5/5
November 5, 2013
Excellent
5/5
November 4, 2013
Very good services, everything is well respected (transport, delivery, material) I have only compliments to address to you.
5/5
November 3, 2013
order of a protective cover for trampoline diameter 250. Item received on time and fully meets the request.
4/5
November 2, 2013
good, but a bit expensive
5/5
November 1, 2013
Very satisfying
5/5
November 1, 2013
very good service
4/5
October 31, 2013
Customer-supplier relations +++++ Deadlines +++++ Quality Awaiting results next spring
5/5
October 31, 2013
You were efficient and available.
5/5
October 31, 2013
order as expected, delivered on time Very good product, to see over time!!
4/5
October 30, 2013
speed of delivery
4/5
October 29, 2013
Super fast delivery, less than 5 days after the order. Quality of the material present. Ovalia 490 model with net, ladder, and football net. I contacted customer service for information and got a response 10 minutes later. I assembled it all by myself in 6h30... it was the first time I assembled one.
5/5
October 28, 2013
nothing to report
4/5
October 28, 2013
defective part in the received package. new part sent express by france-trampoline but a bit of time lost between the reception of the first package (Friday afternoon) and the spare part (Tuesday morning)
5/5
October 28, 2013
I have never encountered a site, in the field of home and garden equipment, as precise in its presentation, as respectful of its deadlines, and having such an organized and punctual delivery service. The delivered product is exactly as described. I am more than delighted with this solid trampoline, with effective accessories, the whole being discreet and aesthetic, it was assembled by two people in 3 hours, as planned. There is no trickery here! At no level! Bravo and thank you! I hope my review will be published.
5/5
October 24, 2013
Impeccable customer service, fast shipping!
5/5
October 24, 2013
very good
5/5
October 23, 2013
fast delivery... Super !!!!
5/5
October 23, 2013
Good quality material, no forgotten packages, no breakage, delivery on time for the appointment, the phone support is very available and answers my questions, thank you trampolines France
5/5
October 22, 2013
even when paying by check in three installments without fees, delivery is super fast.
5/5
October 22, 2013
I am very satisfied, I ordered cushions for the trampoline, and they are very good.
5/5
October 21, 2013
Impeccable. Call from France Trampoline on the same day of the order for delivery confirmation. Delivery respected with a call 45 minutes before arrival for confirmation. 3.60 m trampoline assembled without any difficulty by one person. Very clear assembly instructions.
4/5
October 21, 2013
clear site, and fast delivery
5/5
October 20, 2013
fast delivery
5/5
October 19, 2013
Thick green plastic winter cover for large trampoline with safety net: very complete and accurate product description on the site, easy installation with the detailed manual and good resistance to the weather already endured (violent Mistral and 2 heavy storms). The fastening system is much better designed than what I had seen elsewhere. Speed of dispatch. I see no negative points!
5/5
October 18, 2013
I am very satisfied with the organization of the website, its clarity, the speed of delivery and the quality of the product
5/5
October 18, 2013
Discovery of the product at friends', we are waiting for the delivery of ours on the island of Reunion. The welcome, listening, advice and follow-up of our request by the company is top!
5/5
October 17, 2013
Super delivery person .. who sets an appointment ... never seen that, *also especially a super trampoline. Just can't wait to jump on it every evening. Super material
5/5
October 16, 2013
very satisfied with the product as well as the speed of delivery and the responsiveness of the after-sales service. Delivery a bit high for spare parts
5/5
October 16, 2013
The trampoline meets our expectations. Delivery within the announced deadlines.
5/5
October 15, 2013
very good service nothing to say
5/5
October 15, 2013
Very serious service, fast delivery, quality products. Thank you!
5/5
October 15, 2013
Fast delivery respecting the deadlines. Quality material that makes my daughter happy...
4/5
October 14, 2013
Good phone contacts allowing to finalize the choice of the Jump'In 360 trampoline. Delivery scheduled between 1 PM and 3 PM, arrived at 11 AM: no problem we were able to have someone move to receive the packages. Assembly possible by 1 calm person attentive to the instructions. The product seems to meet my expectations, I hope the children's use will confirm it. Not sure I will use the site again as 1 trampoline should be enough for me :-) or for maintenance parts; however, no problem recommending the site and the product.
4/5
October 14, 2013
Very good product (jump up 300 trampoline). Fast and complete delivery.
5/5
October 14, 2013
High quality service! Ordered on Sunday received on Thursday! High quality product that makes both kids AND adults happy! I was tempted by the reviews and really not disappointed. The after-sales service is really very responsive! An email at 8:30 for a clarification, a callback not even an hour later! Nowadays, this is becoming rare. The product is a bit more expensive than at D*... but really the price difference is justified. No regrets The oval shape is really very practical. In terms of placement in the garden, less space loss and I find it more practical and more fun for jumps as well. I recommend compared to the round. But that's my opinion. Just a small downside, the net instructions are not in French. But well illustrated so not bothersome for assembly but it's nice to have a manual illustrating it when buying a French product. I recommend this site with my eyes closed. I will come back next year to give my opinion after 1 year of intensive use!!! lol
4/5
October 14, 2013
The trampoline fully satisfies my daughter who is delighted!
5/5
October 14, 2013
Fast shipping. Very good material, easy to assemble.
4/5
October 13, 2013
Purchase Trampoline Wow 460 Delivery time respected The quality is there, nothing to compare with the trampolines sold in toy stores, this is solid! I recommend taking the plunge for the undecided.
5/5
October 13, 2013
excellent product
4/5
October 12, 2013
Top quality material, solid, easy but physical installation, you need at least 2 people for assembly, even 3 at certain moments. The kids are thrilled. And I am very happy to have chosen this oval model which is different, pleases the children and is practical for acrobatic figures! My only downside is about the delivery, I had to call twice because the carrier gave no sign of life.
Réponse de France Trampoline - August 6, 2013
Hello, Thank you for your comments. Please feel free to contact us in such cases. We are of course available to inform you as soon as possible about the status of your delivery. The France Trampoline team.
5/5
October 11, 2013
Very satisfactory product, easy to assemble. Fast delivery. Nothing to complain about.
5/5
October 10, 2013
Perfect, with a phone call to validate the order and dimensions.
4/5
October 10, 2013
Protection mat too small, barely covers the springs. The net closure system (velcro) is impractical and far from being as ergonomic as a rack. For the rest, the material is of good quality.
Réponse de France Trampoline - July 23, 2013
Hello, Thank you for your comments. Please feel free to send us photos of your trampoline so that we can verify that it is properly installed. The France Trampoline team.
4/5
October 10, 2013
Product, price, delivery, all in line with my expectations ...
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