Avis clients France Trampoline

4.7 /5
21776 avis clients
5/5
September 4, 2013
Website explaining all the necessary information well for the type and dimensions suitable for the family. Delivery time respected, very robust structure and material, detailed assembly sheet. Advice for the site given by a friend who made this purchase 2 years ago.
5/5
September 4, 2013
100% satisfied with the quality of the product and the commercial service.
5/5
September 4, 2013
Clear website. Fast delivery. Quality of products.
4/5
September 3, 2013
Very good service from start to finish, very good quality material and very good packaging.
5/5
September 3, 2013
The site is very clear and the customer phone contact is pleasant and efficient at the same time.
5/5
September 3, 2013
Very good advice, very good material, very good responsiveness.
4/5
September 2, 2013
As soon as unpacked, you know you are dealing with a quality product. The entire material is well made and seems to be very durable. Assembly is easy and relatively quick. The accessories (spring pads, net, ladder) are also of impeccable quality. I will still have some reservations about the protective pad covering the springs. The fasteners are too few in number and it tends to come off during use, leaving the springs exposed. I had to do some stitching with sail material to remedy the problem.
5/5
September 2, 2013
This comment concerns a Booster trampoline 4m20. Quick order and delivery (2 days), within the time slot announced by the carrier. Assembly took longer than expected, but without any unpleasant surprises: the instructions are clear, the delicate points are well explained... but I was alone (2 people recommended). The final product seems to be of very good quality. The children were surprised (ENORMOUSLY) to discover it upon returning from vacation. In short, 5/5.
4/5
September 2, 2013
You should complete your accessory catalog with nets compatible with 6-post trampolines.
4/5
September 2, 2013
Quality trampoline, careful delivery and on time.
4/5
September 2, 2013
Quality product. Short deadlines and respected.
5/5
September 1, 2013
Speed of delivery and product in line with our expectations.
5/5
September 1, 2013
Delivery in less than 48 hours, very easy assembly following the instructions and very good quality of the materials used.
4/5
September 1, 2013
Fast and correct service. Dimensions OK even for a trampoline of another brand.
5/5
September 1, 2013
Not disappointed with the material even though I would have preferred the tent to be waterproof. Very easy to set up and very pleasant inside.
5/5
August 30, 2013
Excellent service, I was delivered on time and nothing was missing from the package, and during my phone calls, I found my contacts very friendly.
5/5
August 30, 2013
Very fast delivery. Good quality of the trampoline components.
5/5
August 30, 2013
The trampoline corresponds exactly to the description. The material is obviously of very good quality and brings joy to its young users.
5/5
August 30, 2013
I bought a trampoline from France Trampoline 6 years ago. At a time when everything is becoming disposable and consumable, I am very satisfied with France Trampoline, which just provided me with replacement parts (net, springs, posts...) for my product. Congratulations on the continuity of your product approach, your professionalism, and your very competitive pricing.
5/5
August 29, 2013
The products seem to be of very good quality... And the customer service is really fast and efficient... Highly recommended!!!
4/5
August 29, 2013
Fast service and quick contact from the advisors to validate the order content. One downside: it was specified that the carrier would contact to define a time slot for delivery, but they called only once in front of the door!
4/5
August 29, 2013
Good material. Fast delivery. Very correct packaging. Easy assembly with instructions in French. One small downside: manufacturing defect on 2 springs. Out of 88 springs, it's not essential and I will contact the company to arrange for an exchange. The first impressions are good regarding quality. Review to be reassessed in a few years.
4/5
August 29, 2013
Quality material. Clear instructions. A few small delivery issues, but resolved quickly. A serious company apparently.
5/5
August 28, 2013
The service of the site is top-notch, phone, delivery, etc... the trampoline is very good and seems to be of very good quality, we will see over time but for now the whole family is very happy.
4/5
August 28, 2013
The trampoline completely meets our expectations. The delivery was perfect. The only downside is that the assembly turned out to be more difficult than expected because the manual in French for the protective net was missing and the key provided for assembly as well as one bolt were damaged, so we had to go buy others. After this bad moment passed, the trampoline finally assembled, the children and we ourselves are having great moments of laughter thanks to this trampoline which seems very robust.
5/5
August 28, 2013
Excellent quality product! Robust, reliable, does not move! The net is high and well secured with a double-hidden entrance that can be closed! Non-slip ladder... great color! In one word: DELIGHTED!
4/5
August 28, 2013
Very good quality trampoline. And well-made instructions for assembly. The delivery was made within the deadlines. Very good site, to recommend.
5/5
August 28, 2013
very good material and fast delivery
5/5
August 28, 2013
delivery as planned, good quality
4/5
August 27, 2013
I live in Switzerland and I have a postal box in France but it only accepts Colissimo or Chronopost! Many Swiss do this when they live not too far from the border! It's not bad either! We don't necessarily have a private address in France, because of the carriers! Because for us in Switzerland, customs fees are very expensive. If we live in France, it's great but for me who orders from Switzerland, it's a bit annoying. Plus, they are very nice at the phone.
4/5
August 27, 2013
impeccable product, easy to order, prices are affordable for some products but too expensive for others
4/5
August 27, 2013
The trampoline completely meets our expectations (design, robustness, finishes). Long hours of fun for our children... I didn't give the fifth star because the delivery was quite chaotic.
4/5
August 27, 2013
Clear, precise, and compliant. Nothing to say (except that :-) ) !!! Be sure to test the compliance of the accessories sold!!! When installing the protective net of the trampoline, I had to shorten the fiberglass rod by 26 cm to close it!!
5/5
August 27, 2013
delivery times are in accordance with those stated on the website, the material seems to be of very good quality (after 1 month of testing, however)
5/5
August 27, 2013
Delivery in accordance with the announced deadline and very good quality product. The site is very clear and the delivery tracking is excellent.
5/5
August 27, 2013
We thought a lot before this purchase, took multiple opinions and finally we decided! We are very happy with this trampoline! It brings joy to the whole family (young and old!). Quick assembly, certain quality, delivery ok! Perfect!
5/5
August 27, 2013
very good contact for a telephone inquiry, delivery time respected.
4/5
August 26, 2013
Serious contact with after-sales service.
4/5
August 26, 2013
Delivery time exceeded, if I hadn't followed up, I wouldn't know when it would have actually arrived. Otherwise, the product is in accordance with the order.
5/5
August 26, 2013
very good
5/5
August 26, 2013
Excellent online store that offers quality products.
4/5
August 26, 2013
quality product. It is a pity that the manual is not more complete and explicit on certain points, which would save time during assembly.
5/5
August 26, 2013
Very good service: the package arrived within the expected time and in very good condition. The trampoline is in accordance with the description. Assembly takes time, but the instructions are very clear. Overall, we are completely satisfied with our purchase.
4/5
August 26, 2013
good follow-up available by phone, notifying the client by phone the day before delivery would be a plus.
5/5
August 26, 2013
We can be put in touch with customer service very quickly, the order is processed immediately, we are dealing with very competent professionals. Thank you.
2/5
August 25, 2013
Delivery time very random.
Réponse de France Trampoline - July 16, 2013
Dear Sir or Madam, Following our telephone conversation today, we understand your disappointment regarding the delivery times. You placed your order on Sunday, August 11, and were delivered on Tuesday, August 20, which is a delay significantly longer than what we announce on our site, namely 2 to 5 working days after the order. This delay is regularly observed and managed by our carriers. However, in August, some delivery agencies near our clients are understaffed and work with substitute drivers, and it can happen that some delays are extended to the detriment of our clients, despite our reminders. We can only apologize for this delay that occurred, especially during the extended weekend of August 15. The France Trampoline team.
5/5
August 25, 2013
Very good product, flawless transaction.
5/5
August 25, 2013
perfect
5/5
August 25, 2013
- clear website. - very wide range (for beginners or pros). - fast and careful delivery. - problem with the amount of shipping costs when ordering accessories.
5/5
August 25, 2013
Delivery times respected. Products conform to the order. Perfect.
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