Avis clients France Trampoline

4.7 /5
19608 avis clients
4/5
7 janvier 2013
Delivery in three days with package in good condition. The manual for assembly could be more explicit. Keep in mind that the customer has probably never assembled a trampoline. The circle is very hard to close. Two well-built guys struggled to do it. Specify right from the start (and not later) to fix the reinforcement bars exactly 30 cm or why not put marks on the bars. This would avoid having to mess around with a tape measure after having placed them +- at mid-height. The assembly of the safety net bars is not easy (height of fixing, pushing the foam up without displacing the upper bar while keeping the sleeve in the plastic cap...) The hook of the clamp is very useful, to tighten the bars a plumber's clamp is necessary. Once assembled, it is only pleasure for my six-year-old boy and his parents. The size of the surface is comfortable and the structure seems solid. Let's see in two years.
Réponse de France Trampoline - 23 novembre 2012
Dear Sir or Madam, we understand your situation and ask you to accept our apologies for this assembly problem. Assembling a trampoline with a net generally takes 1 to 1.5 hours. However, sometimes certain parts take longer than others (the net's arch, for example). We sincerely thank you for detailing your situation to us. We take your comments very seriously in order to improve the assembly instructions and provide more specific techniques to save time and increase efficiency. We remain at your complete disposal. Best regards, the France Trampoline team.
5/5
7 janvier 2013
Carefully packaged product, solid and meets my expectations. Delivery within the expected time. Well explained assembly. All good, thank you.
5/5
7 janvier 2013
Clear site, contacted staff by phone available and good advice, packages delivered wrapped on a pallet... Nothing to complain about.
5/5
7 janvier 2013
Very easy to use site, a lot of information available; possibility to contact them by phone easily.
4/5
6 janvier 2013
Reliable site, product that seems to be of good quality, easy to install. Only the instructions for assembling the ladder leave a bit to be desired
5/5
6 janvier 2013
Product of very good quality. Regarding the delivery, not completely satisfied with not having a reduced time slot. This requires a lot of availability
5/5
5 janvier 2013
Very good!
5/5
5 janvier 2013
Good quality product easy to assemble thanks to the detailed descriptions. delivery speed well within the time frame. my daughters can't stop jumping on it. it's so far a good purchase.
4/5
4 janvier 2013
assembly quite simple for quick use and guaranteed sensation
5/5
4 janvier 2013
the delivery was done very quickly for the assembly by following point by point the explanations there is no problem and for the rest just look at the children's faces to see their happiness since Christmas, they play on it almost every day we put it in a shed so that even this winter they can use it. a big thank you
5/5
4 janvier 2013
Very efficient and competent!
5/5
3 janvier 2013
Excellent order tracking, very good quality of the material
5/5
3 janvier 2013
perfect! package delivered on time, notified by the carrier, package in good condition, nothing to complain about
5/5
3 janvier 2013
Simply PERFECT. Delivery within 3 days, trampoline of excellent quality and impeccable safety level. Great for our 3-year-old daughter
4/5
3 janvier 2013
order service shipping very well assembly explanation good except the top of the net is missing a rod and comes undone easily
5/5
3 janvier 2013
We are satisfied but perhaps it would be interesting to consider anchoring the trampoline to the ground for our region which is very windy.
5/5
2 janvier 2013
Very good material, quite simple to assemble, even if the diagrams could be better illustrated, especially regarding the direction of the legs...
5/5
2 janvier 2013
I am very satisfied with 'France Trampoline', the delivery was very fast, the package very well protected, which is not the case for all, as for the trampoline purchased it is really of very good quality, it is true that we pay the price, but at least we are sure that it will last a very long time. In short, I recommend it to everyone who really wants quality 'France Trampoline'.
4/5
2 janvier 2013
Delivery time respected, assembly clearly explained, the kids are having a blast...thank you Santa Claus!
5/5
2 janvier 2013
Fast delivery, the trampoline will wait for spring to be assembled.
4/5
2 janvier 2013
Service performed without any problem.
5/5
2 janvier 2013
The items are well organized. The instructions are clear and the assembly times are accurate.
5/5
2 janvier 2013
Very satisfied because France Trampoline called before shipping to ensure that I did not make a mistake about the dimensions of my order.
4/5
1 janvier 2013
delivery within 3 days after the order, so very fast, only downside, I was informed of the delivery on the same day.
5/5
1 janvier 2013
fast delivery
5/5
31 décembre 2012
T good
4/5
30 décembre 2012
I shouldn't have been able to make a mistake in choosing the purchased model. The site is a bit cluttered. But the speed of the delivery service is superb.
5/5
30 décembre 2012
We just installed the trampoline and we are delighted with the result. It is really great!!!
5/5
30 décembre 2012
Quality and fast service.
5/5
30 décembre 2012
Excellent services, nothing to complain about. We ordered shortly before Christmas and were delivered on time. The product was in good condition in boxes, it was easy to assemble. Our children thank you every day since. Mrs. Fil
5/5
30 décembre 2012
Super product! Super service! Ultra-fast delivery...
4/5
30 décembre 2012
The product perfectly meets my expectations. The delivery times were perfectly respected. It is a pity, however, that the offer I subscribed to did not allow me to clearly understand that a protective cover was not only available but probably necessary for outdoor use. I could only realize this after delivery, to discover that the said cover could be delivered to me at the price of 75€ + ... 88€ for shipping!
Réponse de France Trampoline - 30 octobre 2012
Hello Sir, we thank you for taking the time to detail your situation. Indeed, our packs only include trampolines with net and ladder. As for the cover, it is offered on our Accessories page. We take your opinion into great consideration and will do what is necessary to highlight the protective cover on our site. Regarding the shipping costs of 88€, it is indeed a very high price but we cannot do otherwise for deliveries made to Corsica. We thank you for your understanding and ask you to accept our sincere apologies for the inconvenience caused by this situation. Best regards, the France Trampoline team.
5/5
30 décembre 2012
Package delivered on time and in good condition. Material visibly robust with good protections, which is important for the safety of our dear little blonde heads (even if they are not blonde, by the way).
5/5
30 décembre 2012
Very satisfying :)
4/5
29 décembre 2012
Very good service, fast delivery time. Nothing to complain about.
4/5
29 décembre 2012
Very good service. Only remark: we had indicated delivery days as requested and the delivery took place on another day when we were not at home.
5/5
29 décembre 2012
Great efficiency and responsiveness from France Trampoline, the package arrived a few days after the order even though it was the Christmas period. I just regret not having taken the unpacking and installation option because a trampoline remains a game requiring strength and agility for assembly.
5/5
29 décembre 2012
Excellent service
4/5
29 décembre 2012
Good manufacturing quality, a difficulty encountered in placing the plastic elements that hold the upper part of the net, they do not stay together!
4/5
29 décembre 2012
Very responsive sales team when asking a question before purchase. Order delivered quickly within the expected time frame, as indicated on the site. Unfortunately for me, the delivery person came at 8:30 am while the appointment was from 10:30 am (thankfully I was there). Super product quality, very happy with this purchase, I recommend 100%. Thank you France Trampoline, our children had a blast this afternoon.
5/5
29 décembre 2012
Efficient order service and fast delivery.
5/5
29 décembre 2012
We are very satisfied with the quality of our trampoline. The delivery was ultra-fast, and the contact with the sales service was exemplary.
5/5
29 décembre 2012
Efficient order service and fast delivery.
5/5
29 décembre 2012
Delivery reception and installation. Very correct.
5/5
28 décembre 2012
Very good advice from the technician by phone. Everything is done for a quick delivery.
5/5
28 décembre 2012
Fast service, well organized and follow-up. Well-designed item, easy to assemble. Good jumps.
5/5
28 décembre 2012
Excellent telephone information. Speed of order processing equally excellent. We did not know such good delivery follow-up. Nothing to complain about.
4/5
27 décembre 2012
Thank you, product conforms to the description, easy assembly (count about two hours for Mrs. and Mr.) even if the assembly instructions are a bit brief. It requires concentration for the sketches and explanations...
4/5
27 décembre 2012
We are delighted with this product, the children even more. The quality, robustness, and safety are present.
5/5
27 décembre 2012
Bravo France Trampoline for your professionalism, your seriousness, very fast delivery, good telephone reception, easy assembly, very good quality trampoline, integrates perfectly... good times ahead, already full of laughter. Thank you again.
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