Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
January 31, 2013
Very good advice on the phone. Okay on the delivery. The trampoline is great. Now let's see how it holds up over time!
4/5
January 31, 2013
From ordering to delivery: very serious services. Quick and easy assembly. The whole family is satisfied. Very good work.
5/5
January 30, 2013
serious site, fast delivery, very good customer service.
5/5
January 28, 2013
I recommend ++++ : express delivery, very good quality trampoline. Thank you for your efficiency.
5/5
January 28, 2013
Fast delivery, very good after-sales service, quality trampolines.
4/5
January 27, 2013
missing parts, a spring and some protections
Réponse de France Trampoline - December 20, 2012
Hello, We sent you back the missing spring yesterday as per your request by email. It should be delivered to you today or tomorrow. We apologize for this inconvenience. We remain at your disposal for any further information. Sincerely, The entire France Trampoline team
4/5
January 27, 2013
Delivery on time. Apparently the 3.9m trampoline is of good quality but we will see over time. In terms of size for those who do not realize, 3.9m is already huge as it takes up 16m2 on the ground (there are families in Paris who live in smaller spaces). Very simple assembly including the net with the technique of the four cardinal points (start for example in the south then north then east then west and it goes by itself).
4/5
January 26, 2013
FAST - SURE - FRENCH QUALITY
4/5
January 26, 2013
Fast delivery, nothing to complain about.
5/5
January 24, 2013
Very good delivery times, merchandise conforms to the description.
5/5
January 24, 2013
Very good product, fast delivery of package in good condition.
5/5
January 24, 2013
Very good quality products. Safety is also impeccable. The accessories (roof skirt with pockets and even the igloo tent is great) I have not encountered any problems since my purchases and am very satisfied to have chosen France trampoline.
5/5
January 23, 2013
Everything is perfect.
5/5
January 23, 2013
As usual, everything is perfect: speed of shipment, conformity of the product and super delivery.
5/5
January 22, 2013
Fast orders and deliveries - Trampoline and accessories of very good quality: my grandchildren are delighted!
5/5
January 21, 2013
Easy order on the site, delivery on time and fast, even during sales, product conforms and not damaged by transport. Everything is perfect.
5/5
January 21, 2013
Mini trampoline received on time. Very easy to assemble. Daily use. Can't do without it anymore.
5/5
January 21, 2013
Very good service. After ordering a cover that was not suitable for my trampoline. Of course, this was my mistake, the supplier contacted me by email to confirm my order which I corrected. I find your salespeople to be very professional. Best regards
4/5
January 17, 2013
Quickly delivered, well packaged but instructions not always clear, very long to assemble! (6 hours!)
5/5
January 17, 2013
Purchase of a jump'up 360, package arrived in very good condition, no delivery problems (even during the holiday season), very simple and well-explained assembly. The material seems to be of good quality and the assembly does not move during use. In short, nothing to complain about for now.
5/5
January 17, 2013
Everything went very well, before my purchase during my questions over the phone, the delivery (call from France trampoline to verify that it had taken place), the installation of the trampoline with understandable instructions. It is still better to have two people for the assembly with some strength! The kids are delighted, the trampoline seems to be of very good quality. And I am delighted to have bought from a French company that focuses on quality rather than from a company from the other side of the world that improvises as a trampoline manufacturer!
5/5
January 17, 2013
A lot of choices. Very fast service. Product meets expectations. Prices too high.
4/5
January 16, 2013
Product conforms to the description. Delivery on time. The assembly instructions could be clearer. Overall satisfied with this purchase, hoping that the quality and longevity will be there, thank you.
4/5
January 15, 2013
Good investment: my daughter finds it 100 times better than the previous one (better bounce). The quality is there, assembly is relatively easy but requires the presence of two adults and three good hours. A small downside regarding delivery times: ordered on 20/12/12 and delivered on 02/01/13....
Réponse de France Trampoline - December 9, 2012
Hello, We are delighted to see that the trampoline brings complete satisfaction to your daughter. As the weekends were close to the holidays and the carriers were on break during Christmas and New Year's, the delivery time seemed longer to you. We remain at your disposal for any further information. Sincere regards, The France Trampoline team.
5/5
January 15, 2013
Very fast, well packaged, very satisfied.
5/5
January 15, 2013
very good service, we only set it up on January 5 for our little girl's birthday. very good product
5/5
January 15, 2013
Very good responsiveness to requests.
4/5
January 15, 2013
Fast delivery despite the Christmas holidays. The trampoline seems to be of good quality, the kids love it.
5/5
January 14, 2013
The delivery was correct and the material easy to assemble, as for the solidity, we haven't had it for long.
4/5
January 14, 2013
Shipping time a bit long.
5/5
January 14, 2013
Very good telephone reception, respect for deadlines.
5/5
January 14, 2013
Very good product, I recommend it with my eyes closed as well as the trampolines that resist very well to the wind (100k/h). Very good quality.
4/5
January 13, 2013
Good service and shipping speed.
4/5
January 13, 2013
The product is of good quality, but the price is high. Shipping costs are high, but very fast.
5/5
January 13, 2013
The site is clear, both in the product descriptions and in the pricing or delivery conditions, which were met. Assembly without major difficulties, but you still need to be 2 adults and have at least 2 hours ahead. The instructions are in French and are explicit (diagrams, tips to simplify assembly). An excellent rating for an excellent service.
5/5
January 12, 2013
Order of a 3m trampoline. Meets my expectations for my 5-year-old daughter. Easy assembly, seems to be of very good quality. To see over time its resistance. Best regards, Mrs. M.
5/5
January 12, 2013
Very responsive, received two days after the order. The trampoline is very good (1 month of use so far).
5/5
January 12, 2013
The material is undeniably of superior quality...
4/5
January 9, 2013
Delivery on time in good quality packaging, easy to implement explanations, the children appreciate their Christmas gift!
5/5
January 9, 2013
I just assembled the trampoline. My opinion is very positive regarding the perceived quality of the material and the ease of assembly.
4/5
January 9, 2013
70 kg package in 3 perfectly packaged parcels. Delivery assured within the announced deadlines. The material seems perfectly compliant with the advertisement on the website, but it has not yet been installed and probably will not be before the beginning of spring... In the meantime, it is stored in a dry and clean place. Thank you.
5/5
January 8, 2013
Very satisfied with France Trampoline. We chose the oxygen 360m range for our two boys aged 3 and 5, simple and quick assembly. Satisfactory and fast delivery. The children are delighted and so are the adults!!!!!!!!!!!!
4/5
January 7, 2013
Fast shipping, compliant product that seems to be of good quality.
4/5
January 7, 2013
Order compliant and fast delivery.
5/5
January 7, 2013
Fast and complete delivery, easy assembly, excellent quality trampoline!
5/5
January 7, 2013
Easy to use site. Fast delivery. Very efficient. Good product.
4/5
January 7, 2013
Delivery in three days with package in good condition. The manual for assembly could be more explicit. Keep in mind that the customer has probably never assembled a trampoline. The circle is very hard to close. Two well-built guys struggled to do it. Specify right from the start (and not later) to fix the reinforcement bars exactly 30 cm or why not put marks on the bars. This would avoid having to mess around with a tape measure after having placed them +- at mid-height. The assembly of the safety net bars is not easy (height of fixing, pushing the foam up without displacing the upper bar while keeping the sleeve in the plastic cap...) The hook of the clamp is very useful, to tighten the bars a plumber's clamp is necessary. Once assembled, it is only pleasure for my six-year-old boy and his parents. The size of the surface is comfortable and the structure seems solid. Let's see in two years.
Réponse de France Trampoline - November 23, 2012
Dear Sir or Madam, we understand your situation and ask you to accept our apologies for this assembly problem. Assembling a trampoline with a net generally takes 1 to 1.5 hours. However, sometimes certain parts take longer than others (the net's arch, for example). We sincerely thank you for detailing your situation to us. We take your comments very seriously in order to improve the assembly instructions and provide more specific techniques to save time and increase efficiency. We remain at your complete disposal. Best regards, the France Trampoline team.
5/5
January 7, 2013
Carefully packaged product, solid and meets my expectations. Delivery within the expected time. Well explained assembly. All good, thank you.
5/5
January 7, 2013
Clear site, contacted staff by phone available and good advice, packages delivered wrapped on a pallet... Nothing to complain about.
5/5
January 7, 2013
Very easy to use site, a lot of information available; possibility to contact them by phone easily.
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