Avis clients France Trampoline

4.7 /5
21486 avis clients
5/5
December 26, 2012
Excellent customer service ensuring perfect order tracking. A responsive and available technical service. Product easy to assemble.
5/5
December 26, 2012
Trampoline ordered and delivered before Christmas!!! Thank you France Trampoline!!! quality product and advice. The children are delighted (the parents too)
4/5
December 26, 2012
serious service
4/5
December 26, 2012
Product meets my expectations, fast and well-organized delivery.
4/5
December 26, 2012
The telephone advice service is welcoming and very professional. The delivery time was completely respected.
5/5
December 26, 2012
Material perfectly in line with the descriptions on the site. Excellent logistics service, fast and very good communication. Bravo!
5/5
December 25, 2012
Very fast delivery!
4/5
December 25, 2012
good quality product, but long to assemble.... we need to be several! small problem with poorly suited stitching on the tube protections holding the net: we had to unpick and patch with tape!! to see over time
Réponse de France Trampoline - November 21, 2012
Hello, the tube protections are designed to fit perfectly to the size of the posts. There may have been a manufacturing problem regarding the uprights of your trampoline net or a mishandling during assembly. We invite you to contact us by email or by phone at 0556360462 so that we can find a solution to your situation. Thank you for your understanding. Best regards, the France Trampoline team.
5/5
December 25, 2012
your site is very well done, and the order tracking is too. Hoping your customer service is at the same level if needed.
5/5
December 25, 2012
fast service recommended opening and assembly in spring
5/5
December 25, 2012
Delivery made in good conditions, all positive!
4/5
December 24, 2012
NO PROBLEM
4/5
December 24, 2012
A fast and efficient service, we will see during the assembly of the trampoline. But we knew the company because we had already bought a net (we are very satisfied with it). Best regards.
5/5
December 23, 2012
very good speed for delivery but have not yet assembled the trampoline as it is for Christmas
4/5
December 23, 2012
I am giving this item to my granddaughter. I am having it delivered to my son Frederic. I would have liked the billed person to be independent of the delivered person. However, it seems that your software does not make the distinction! Unless it was a mistake on my part? Other than that, everything is fine. Happy holidays Michel L.
Réponse de France Trampoline - September 25, 2012
Hello Madam, we are sorry that you did not see the option to change the billing address, as it is indeed possible to differentiate billing from delivery. We invite you to contact us at 0556360462 or by email to obtain your invoice. Thank you for your understanding. Best regards. The France Trampoline team.
4/5
December 22, 2012
Very happy with the service, delivery, and product.
5/5
December 21, 2012
Perfect from order to receipt.
5/5
December 21, 2012
Appointment made and respected - Very correct packaging and package delivered in the designated place inside the house. Very good service.
5/5
December 21, 2012
Fast delivery, package delivered in good condition. Apparently, very good quality material, to see in use!
5/5
December 20, 2012
Everything is in line with our expectations. Equipment, delivery, easy assembly. We just need to evaluate the durability of the materials over time. A new questionnaire in a year would be appropriate.
Réponse de France Trampoline - October 14, 2012
Hello, we thank you for your feedback and take note of your suggestion. Best regards, the France Trampoline team.
5/5
December 20, 2012
Impeccable service, ultra-fast delivery, to recommend!
5/5
December 20, 2012
extraordinary site, excellent order tracking and delivery
5/5
December 20, 2012
No unpleasant surprises, Order delivered within five days, after agreement with the carrier
5/5
December 20, 2012
The presentation of your different trampolines on the site is very precise and reliable. The delivery was made within the agreed deadlines, with contact from the carrier to agree on a delivery day, which is a real comfort! The assembly of the trampoline posed no difficulties, one can almost assemble it alone, the provided guide is very precise. The only difficult thing to assemble was probably the small ladder to access the trampoline. For the past 2 weeks since we have it, the children have been having fun and finally they are spending time outside! So for now we are very happy with our purchase. We will see of course in use because we plan to leave it outside every winter. But it is reassuring to know that we can easily order spare parts.
5/5
December 20, 2012
Very good, fast, professional
5/5
December 19, 2012
Supply of a protective cover for trampoline. Arrived very quickly, and good product quality.
5/5
December 18, 2012
Ultra fast delivery (3 working days!) trampoline conforms to the description, of quality. The children are delighted, and my husband too!
5/5
December 18, 2012
Of an undeniable speed, product of very good quality, PERFECT
5/5
December 18, 2012
Impeccable quality products
5/5
December 17, 2012
very satisfied with the phone reception, the advice given and the delivery in accordance with the stated deadlines. We just have to assemble the trampoline!!
4/5
December 17, 2012
speed efficiency seriousness
5/5
December 17, 2012
order of a trampoline. Ease of ordering, speed of delivery. We hope everything goes well for the assembly, on Christmas day.
4/5
December 16, 2012
- well-detailed website and rather easy to visit which gives confidence in the company - well-designed product range - payment in 3 installments without fees very appreciated. - good phone contact for additional information - no delivery problems I hope now that in case of need the after-sales service will be serious.
5/5
December 16, 2012
Very very pleasant reception, fast delivery, clear instructions, rather easy assembly, in short, France Trampoline Bravo!!! that's the French touch!!!
5/5
December 16, 2012
fast delivery, possibility to buy spare parts individually, efficient after-sales service
5/5
December 16, 2012
for us nothing to say if I need I will come back to you
4/5
December 16, 2012
There is a problem with the delivery, I ordered a mini trampoline, I was not informed of the delivery, whereas in your email, we were supposed to contact me to define the date and time, I never received this information.
4/5
December 16, 2012
Good
5/5
December 16, 2012
Bravo to you! 6 days between the order and the receipt of the package. Everything went as planned on the site. Emails, phone call from the carrier, a timely delivery and a clean, well-wrapped pallet. The trampoline also seems to be of good quality. I look forward to the good times we will spend with family and friends. Happy end of year celebrations to the whole team!
5/5
December 16, 2012
delivery within the deadlines, professional and friendly delivery service
4/5
December 15, 2012
we are satisfied with the delivery times, the trampoline is not yet assembled it will be done in week 52
5/5
December 15, 2012
Great phone reception, having called several times due to hesitation between the models in the range. Fast delivery. In short, a site I would recommend
5/5
December 15, 2012
-The trampoline looks sturdy. -Very fast delivery (3 working days) approaching Christmas. -Complete website with demo and assembly videos. -I recommend France trampoline;
5/5
December 15, 2012
Fast and efficient service, I recommend this site
4/5
December 14, 2012
good performance
5/5
December 14, 2012
Serious and fast service.
5/5
December 13, 2012
Fast, efficient.
5/5
December 13, 2012
Very good service, fast delivery, no unpleasant surprises. The delivered trampoline is exactly as described on the site. Trustworthy site.
5/5
December 13, 2012
First of all, I specify that I have not yet assembled the trampoline I received, it's a gift, it must stay in its box until the big day. However, I can still express my judgment on the seriousness of the service from France Trampoline... from the website to the very fast delivery, everything is very professional. For now, it's TOP! Thank you.
5/5
December 12, 2012
The advice by phone was great, the delivery was great and fast. I haven't given the gift yet, it's for Christmas.
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