Avis clients France Trampoline

4.7 /5
21486 avis clients
4/5
July 24, 2022
Impeccable
5/5
July 23, 2022
Professionalism. Thank you for your impeccable service.
5/5
July 23, 2022
Serious site, good explanation for dimensions for replacement parts. Fast delivery
5/5
July 23, 2022
Perfect
5/5
July 23, 2022
Fast delivery, quality material.
5/5
July 23, 2022
Top
5/5
July 21, 2022
Very good quality zip line, with a well-secured arrival.
4/5
July 21, 2022
Good follow-up of my request treated by an email and a link, I just had to validate my cart
5/5
July 20, 2022
Everything is OK. I am very satisfied with my purchase.
5/5
July 20, 2022
Very good material, fast and respectful delivery
5/5
July 20, 2022
The Indiana zip line kit is really well thought out. Very easy to install. Its use is perfect for children. The spring is really great for safety. But make sure to have the children try it out first with a harness for the first uses to avoid surprises. I can't speak to its longevity since I installed it at the beginning of summer. I admit that I invested in a strong pull at 20€, to tension the zip line faster and effortlessly. Nevertheless, my installation is particular so I don't know if it corresponds to the classic installation. A super nice purchase and the price is very reasonable. I recommend
5/5
July 20, 2022
Perfect
5/5
July 20, 2022
Trampoline delivered with the net torn in several places. Quality customer service that responded and sent a new net within 2 days. Perfect.
5/5
July 20, 2022
Excellent service with a reduced reception time.
5/5
July 20, 2022
Fast delivery and very good products
5/5
July 19, 2022
Purchase of an Ovalie 360 trampoline last month, we are very satisfied. Quality product, very well finished and, above all, customer service present and very responsive for questions during assembly 😊. We recommend 100%!!!
5/5
July 19, 2022
And the delivery person was accommodating, very helpful and friendly.
5/5
July 19, 2022
satisfied with the product which is still quite difficult to assemble by oneself. it's quite physical. we couldn't do it with 2. we had to ask for help from 2 other people.
5/5
July 19, 2022
Great
5/5
July 19, 2022
Order delivered quickly with the necessary information.
1/5
July 19, 2022
Incomplete descriptions, missing materials upon delivery.... So *** and very long.... Disappointing overall!
Réponse de France Trampoline - June 10, 2022
Hello, We have taken your request into account and we are quite surprised that you had difficulty assembling the fiberglass arcs. This item comes with a downloadable instruction manual from your customer account. Moreover, for each of the "fiberglass arc" items, it is clearly stated on the site the different compatibilities with the concerned trampolines. If you have an incomplete order, we remain at your disposal to resolve this issue. Our customer service is available by email at contact@france-trampoline.com or at 05 56 36 04 62 from Monday to Friday. Best regards, the France Trampoline team
5/5
July 19, 2022
perfect
5/5
July 19, 2022
ordering and shipping very simple and fast. The oval trampoline seems to be of very good quality! Assembly is quite simple overall. We are delighted with our purchase but not as much as our 3 daughters!
5/5
July 18, 2022
Ordered for our daughter's birthday. Very high-quality trampoline. We are very happy with our purchase. Plan for two people to assemble it.
5/5
July 18, 2022
Very correct service, fast delivery
5/5
July 18, 2022
Super quality material. Fast delivery, well packaged. Finally a serious bottle. It's pleasantly nice. Thank you.
5/5
July 18, 2022
Fast shipping, quick reception, assembly is indeed complicated alone :) but 2 people are enough. Clear explanations, no problem understanding the instructions. Top quality, very nice colors for a garden. It's original, it moves for the lawn mower, no need for a concrete foundation, the accessories are really very good. I am delighted with my purchase and the kids are too!!
5/5
July 18, 2022
Perfect!
4/5
July 18, 2022
product conforms to what I wanted
5/5
July 18, 2022
I find you professional, straightforward, and responsive.
5/5
July 18, 2022
Reliable, fast, and quality materials
5/5
July 18, 2022
Efficiency and speed.
4/5
July 17, 2022
Very good service, very serious
5/5
July 17, 2022
Very responsive after-sales service. We received the parts we needed very quickly.
5/5
July 17, 2022
Very satisfied with the purchased products: basketball hoop, trampoline, and soccer goal. The kids are thrilled. It adds energy and new ways to play on the trampoline. Well packaged and perfect delivery. Delighted with our purchases on this site.
5/5
July 17, 2022
Fast shipping, easy ordering, item conforms to description, we will see over time if the high price of the protective cushion is justified by its lifespan!
5/5
July 17, 2022
Great, the product is of quality and the delivery went very well too
5/5
July 16, 2022
product matching the description. Timely delivery. Serious site
3/5
July 16, 2022
It's a good product,***.
5/5
July 15, 2022
In line with expectations
5/5
July 15, 2022
The stars give you my opinion !!!!
5/5
July 15, 2022
Satisfied with both the order process, delivery, and products
4/5
July 14, 2022
Happy with the products and ease of assembly
5/5
July 14, 2022
The trampoline is of very good quality, the girls love it we do not regret our purchase. I recommend 🤩
4/5
July 14, 2022
Very satisfied with the product, its order and its delivery. But assembly not very easy and too bad the ladder is not at the height of the trampoline 250.
5/5
July 14, 2022
Delivery on time. Package in perfect condition and super nice delivery person
4/5
July 14, 2022
The order delay was extended but the communication was good. They even offered us an equivalent product that could be available sooner. Since it wasn't urgent, we stuck with the initial order. And once it arrived, it was absolutely compliant and still of quality. Our trampoline is set for a long time, we do not regret the initial investment 8 years ago. Our children are grown today but still spend time in it. And the little ones passing by love it too.
1/5
July 14, 2022
I ordered a new net once received at home it was torn. After several phone calls, photos and responses - a lot of work - the person is absent - call back Monday.. I finally had a person who, seeing the photos sent, finally sent me another one. But it took time.
Réponse de France Trampoline - June 4, 2022
Hello, We have taken your comment into account and we apologize for the waiting time. After verification, we received emails without photos from you for several days. As soon as we received visuals with the issue encountered, we processed your request. Indeed, we make it a point to respond as quickly as possible to customer requests, in order to satisfy you as best as possible. We hope that the new safety net meets your expectations, do not hesitate to come back to us for any problem. Best regards, the France Trampoline team
5/5
July 13, 2022
Very good product, simple assembly. Seems to be of quality. My daughters have fun with it every day!
5/5
July 13, 2022
Very good after-sales service. In case of an issue, after-sales service is very easily reachable and sends the necessary part back as soon as possible. This is very appreciated.
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