Avis clients France Trampoline

4.7 /5
21958 avis clients
4/5
December 13, 2022
Delivery on time but not very cooperative for the transport of the heavy package
5/5
December 13, 2022
Very good! relatively easy and efficient!
5/5
December 13, 2022
I rarely leave reviews. But this time, I was blown away by the service provided. My order arrived incomplete. France Trampoline did everything to send the missing item. Great follow-up. Thank you
5/5
December 13, 2022
Perfect, friendly
5/5
December 13, 2022
Very good
5/5
December 13, 2022
Fast and compliant
5/5
December 12, 2022
A top product! And the person on the phone managing two deliveries was super friendly!! Nothing to say!!! Safety guarantee and fun for the kids!
3/5
December 12, 2022
Too early because it's a Christmas gift. But otherwise, the order arrived quickly after placing it online.
Réponse de France Trampoline - November 24, 2022
Hello, Indeed, we do not put orders and their shipments on hold. You benefited from a pricing offer for Black Friday at the end of November. We must forward it to the carrier quickly afterwards. The carriers try their best to deliver to you as quickly as possible once the package is in their hands. The package is not very large, so you will be able to hide it during these few weeks before Christmas without much difficulty. Best regards, France Trampoline.
5/5
December 12, 2022
Very good
5/5
December 12, 2022
Very solid practical
5/5
December 11, 2022
the order sent on time THANK YOU
5/5
December 11, 2022
As usual, order delivered quickly, no issues
5/5
December 11, 2022
Quality products delivered quickly
5/5
December 11, 2022
The spring protection and cover fit well on my trampoline of another brand
5/5
December 9, 2022
Hello, a very friendly person called me following my questions sent by email. Everything went wonderfully. My order was even prepared; I just had to finalize it. Receipt ok. The trampoline has been disassembled for winter and the spare parts will be installed in spring. I have complete confidence. And everything should go smoothly during reinstallation. Thank you best regards ***
5/5
December 9, 2022
EVERYTHING IS PERFECT FROM BEGINNING TO END AND IT IS EXACTLY WHAT I WANTED
5/5
December 8, 2022
Fast and quality service. I recommend this site Bravo
5/5
December 8, 2022
VERY GOOD
5/5
December 8, 2022
Top in customer service
5/5
December 7, 2022
Product conforms. Fast delivery.
4/5
December 6, 2022
For this delivery, the packaging was not sufficient and 'on the verge' of being torn!
5/5
December 6, 2022
Very good contact, quick responses by email
5/5
December 6, 2022
Responsive, timely delivery
4/5
December 5, 2022
Quality products received quickly
4/5
December 5, 2022
Good buying experience to repair our trampoline.
5/5
December 5, 2022
Conforms to delivery and delivered on the announced date as usual
5/5
December 5, 2022
Quality after-sales service
5/5
December 5, 2022
Satisfaction
5/5
December 4, 2022
Very quickly delivered Serious!!
5/5
December 4, 2022
Everything went well, products and services met our expectations. Thank you for your services, there are still professionals in this country.
5/5
December 4, 2022
Really satisfied with the service and the product, fast delivery, product conforms to the order.
5/5
November 29, 2022
Fast delivery. The assembly was quite long but it went well. The trampoline seems to be of good quality, to be seen over time.
3/5
November 28, 2022
Very happy with the product, however quite disappointed with the delivery: 45-kilo package and by phone the delivery person informs me that I will have no help to carry it to my door... I have to ask for at least some help to carry it up the 3 steps of my home. How can one think that this can be managed alone and without help?
Réponse de France Trampoline - October 6, 2022
Hello, We acknowledge receipt of your review and are delighted that the trampoline purchased meets your expectations. Regarding the delivery, it is clearly stated in the General Sales Conditions, clause 7 (https://france-trampoline.com/fr/content/3-conditions-vente) that delivery is made to the threshold of the address, the driver is in no way obliged to deliver the goods beyond the threshold or if you live on the upper floor. At the time of scheduling, for these bulky products, the delivery company may nevertheless offer delivery by several people but with an additional charge to be borne by the customer and to be settled with the delivery company. We remain available for any further information by phone at 05 56 36 04 62 or by email at contact@france-trampoline.com The France Trampoline Team
5/5
November 28, 2022
Following premature wear of the net after a few months of use, and still under warranty, the net was exchanged for us without any problem and very quickly. Perfect customer service!
5/5
November 25, 2022
Very good item. Fast delivery, assembly very well explained.
5/5
November 24, 2022
Faster delivery than announced with the package impeccable and perfect fit on our trampoline
4/5
November 24, 2022
Good customer service
5/5
November 24, 2022
Trampoline Jump Up 430. Quality product that bounces very well. With the protective cover, it stays clean and protected. The cover is easy to put on and take off, less than five minutes, just leave it on one side without completely removing it. This trampoline is easy to assemble but takes time the first time because you have to remember to put the parts in the right direction. I recommend the product, it seems to have a good quality-price ratio (to be seen over time), fast and quality delivery.
4/5
November 23, 2022
I jump for joy.
5/5
November 22, 2022
Very professional, even going so far as to call me to verify an order placed online
5/5
November 21, 2022
Very professional and available. Competent and efficient
5/5
November 21, 2022
The trampoline seems to be of good quality, we'll see over time...
5/5
November 21, 2022
Fast and very careful shipping, high-quality product
5/5
November 21, 2022
Very good communication, customer callback, help with the delivery problem. Super pleasant and service-oriented.
5/5
November 18, 2022
Perfect
5/5
November 18, 2022
Super fast delivery, our little grandchildren were thrilled, assembly wasn't easy but luckily we are farmers and with a tractor it was much better, quite high for the kids at 5m
5/5
November 17, 2022
Very good
5/5
November 17, 2022
Very satisfied with the advice and delivery time. Perfect product
5/5
November 15, 2022
Fast shipping
5/5
November 15, 2022
Very good phone reception. The answers to my questions were clear. Very fast delivery service. The children and parents are delighted!
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