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Avis clients France Trampoline
19608 avis clients
Melanie P.
9 juin 2012
Hello, Hello we ordered on your site. The processing time for the order was very quick. However, we have a remark to make about the delivery. We received a delivery notice in our mailbox without having been informed beforehand of their arrival. It would have been wise to be informed by SMS or email of the day and time slot for delivery so that we could make arrangements to receive the package. We called the delivery unit specifying the future delivery date and they did not take our request into account (the delivery did not take place). In summary, the delivery time is longer than your order processing time. Best regards
Elsa D.
8 juin 2012
I find the ordering service efficient and clear but I cannot say if I am completely satisfied as I have not yet received my trampoline.
Eric M.
8 juin 2012
Long but easy assembly, a second person needed towards the end (5 hours) the new nets with fiberglass arches are really good, finish and efficiency top. As an adult (70 kg), this trampoline is very fun, super bounce, be careful as you can go very high. The entrance door and the chassis are perfect. The oval shape in 430 allows for good movement across the entire surface. 10-year-old children (25 kg) have a lot of fun and the bounce is also excellent. The only complaint is the protective cushion which is really not thick enough, especially to protect an adult. For the durability of the mat and the net with the weather and the sun, we are
Françoise P.
8 juin 2012
User-friendly site, easy order, quick delivery Nothing to add!
Emmanuel C.
7 juin 2012
Nothing to report.
Georges B.
7 juin 2012
Nothing to complain about, very good for spare parts. Thank you!
Christine O.
7 juin 2012
THE DELIVERY
Eric S.
7 juin 2012
Satisfied with the product and the reception time
Stephane B.
6 juin 2012
unfriendly delivery person, operator on the other hand helpful
Michèle P.
6 juin 2012
Very clear site for an easy order, fairly quick delivery and well-tracked transport. Very good product, well-designed assembly instructions in French. Trampoline received at noon, lunch break, assembly, first jumps at 4 PM. The trampoline has been in place for about a month and brings joy to three kangaroos... (mandatory passage after school). Notably, a pleasant look that does not stand out in the garden (blue/green color, flower and leaf pattern on the net posts). I will contact France trampoline for accessories and spare parts and already recommend the site to my circle.
Pascale V.
6 juin 2012
excellent presentation, clear, and precise
Laurent M.
6 juin 2012
Ultra-fast shipping, in a word perfect
Yvan T.
6 juin 2012
Excellent service, a technician even called us before delivery to check the correct measurements!
Marhorie S.
6 juin 2012
For now nothing
Jean Marc V.
6 juin 2012
Excellent presentation, clear, and precise.
Jerome A.
6 juin 2012
Too bad the net is not available at the same time as the trampoline! It was mentioned during the order
Maxime B.
6 juin 2012
appreciable and friendly control call. Quick delivery even if it could have posed availability issues
Geneviève T.
5 juin 2012
Quality of the commercial service impeccable. Received the trampoline on time. The quality of the product is even beyond my expectations. Solidness, finish, and beauty of the product are all there. Thank you
Christophe F.
5 juin 2012
Very good communication, information regarding an order that could not be fully processed was perfectly managed, we were able to get someone right away.
William G.
5 juin 2012
Very satisfactory material as well as a good business relationship. The Oxygene series meets our expectations. Ease of use of the site for choosing the trampoline as well as for its purchase.
Karine L.
5 juin 2012
Fast delivery, good product.
Marie G.
5 juin 2012
Nothing to report. Quality material. Commercial service with a "order tracking" worthy of the name. Ultra-fast delivery as we requested (for a birthday gift) I recommend this site
Carine B.
5 juin 2012
On Tuesday, May 22, the delivery company contacted us to set a date and time for delivery, so we agreed on an appointment with the delivery person for Wednesday, May 23 in the morning because we had a constraint in the afternoon starting at 3:30 PM -- we had to contact the delivery company again on May 23 at 2:00 PM because no delivery person had come, contacted again at 3:00 PM -- finally a call from the company at 3:45 PM announcing that the delivery person had arrived, he forced the gate to enter (electric gate opening in the French way) we had to manage to be present for the delivery - the delivery person did apologize for the delay otherwise trampoline OK
Salomon T.
4 juin 2012
Give a delivery time
Laurent P.
4 juin 2012
A big thank you for the fast delivery, the birthday was perfect. We chose a jumping up 250 trampoline, impeccable for children from 6 to 88 years old.
Stéphane R.
4 juin 2012
Very good product delivered on time.
Andre C.
4 juin 2012
Product okay but the color does not match the order
Sabrina L.
4 juin 2012
Nothing to report
David M.
4 juin 2012
Dear Sir/Madam, We apologize for this delivery issue. Our carrier is supposed to call each customer a few days in advance to establish a delivery time. Please know that during this busy period, our provider is doing its best to meet its commitments. Please accept our sincerest apologies for the inconvenience caused. We remain at your complete disposal by phone or email. Sincerely, The France Trampoline team.
Karine D.
4 juin 2012
Nothing to report
Marie Laure B.
4 juin 2012
Everything went perfectly - from order taking to delivery. Only regret, that the net was not delivered with the trampoline due to stock shortage!
Jean-louis M.
4 juin 2012
Very efficient processing of the order and each delivery step.
Geraldine M.
4 juin 2012
Nothing to report
Sandrine F.
4 juin 2012
The carrier did not call to schedule a delivery appointment.
Fabienne F.
3 juin 2012
Happy, the trampoline meets our expectations, we will see how it holds up in use. Thank you for the quick delivery.
Claude L.
3 juin 2012
We are very satisfied with the service from France Trampoline. Very fast delivery, package in very good condition.
Sabrina K.
3 juin 2012
Fast delivery after making an appointment.
Julie H.
3 juin 2012
Very good material, solid and reliable. Very fast delivery. Pure joy for the children!
Alice G.
2 juin 2012
Speed of order and delivery. Nothing to complain about.
Sophie M.
2 juin 2012
Fast shipping, ease of assembly
Raphaëlle R.
2 juin 2012
I was completely satisfied with my order, from the phone call to customer service, through the website to delivery. Very good quality products. I recommend!!
Caroline V.
2 juin 2012
Order tracking is very clear, exemplary services.
Patrick H.
2 juin 2012
We are eagerly awaiting the safety net which will be delivered on June 15, thank you for everything, see you soon.
Bernard C.
2 juin 2012
Very good process. Quick responses. However, the carrier is not up to par. Package error during delivery.
Marie France D.
2 juin 2012
An assembly manual based on the different models of trampolines would have accelerated the assembly of the net.
Jean-luc B.
2 juin 2012
The site is very clear, the ongoing promotions are well explained. I am waiting for my order placed 10 days ago with an announced availability for 3 weeks.
Gilles V.
1 juin 2012
From purchase to delivery, everything went smoothly. I am very satisfied with the service.
Yves B.
1 juin 2012
Very good commercial service that responded very quickly to the message.
Marie Pierre G.
1 juin 2012
Very competent and friendly contact person
Jean-pierre B.
1 juin 2012
Site easy to use because it is clear
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